Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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10 119 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.

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Care Provided by Peartree Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Larysa Koss (Interim Manager)
  • Admission Criteria
    • All boroughs and self-funding people
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2017

Funding & Fees Guide for Peartree Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,612 – £1,612
    • Self-Funded Residential Dementia Care £1,612 – £1,612
    • Self-Funded Nursing Care £1,827 – £1,827
    • Self-Funded Nursing Dementia Care £1,827 – £1,827
    • RESPITE Self-Funded Residential Care £1,627 – £1,627
    • RESPITE Self-Funded Residential Dementia Care £1,627 – £1,627
    • RESPITE Self-Funded Nursing Care £1,827 – £1,827
    • RESPITE Self-Funded Nursing Dementia Care £1,827 – £1,827

  • What’s included
    - 24-7 person-centred care and support
    - A spacious bedroom (65 en-suite)
    - A variety of home-made, nutritious meals
    - Catering for special diets
    - Room service
    - Daily activities and entertainment
    - Wi-Fi access
    - Laundry and ironing
    - Housekeeping and maintenance
    - All utility bills excluding a private telephone & internet line
    - Help to move in


    What’s available (at an additional charge)
    - Chiropody
    - Podiatry
    - Opticians
    - Physiotherapy
    - Escort to hospital appointments
    - Hairdressing
    - Day trips to local attractions
    - Newspapers & Magazines
  • (these prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.


  • Parking

  • Free parking area.


Peartree Care Home Reviews (119)

Total of 119, showing 101-119
10

Peartree Care Home has a Review Score of 10 (9.963) out of 10, based on 63 reviews in the last 2 years. Over all time Peartree Care Home has 119 reviews.

Overall Experience

  • 102
  • 17
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Date Published

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Review from Tina F (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Amazing staff, very caring and always treated my mother and the family with great dignity.

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Review from Rosalind W (Daughter of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at Peartree for some years now and suffers from Dementia - the staff are very nice and welcome our visits at any time. There is a good atmosphere and the staff respectful and open to questions.
The rooms are clean and airy and we were encouraged to bring things like pictures, photo's,
small pieces of furniture to help Mum feel at home.


Thank you Peartree.


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Review from Anne S (Wife of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Peartree for end of life care following a diagnosis in June 2018 of pancreatic cancer. It was a very difficult and stressful time but Peartree made him so welcome and safe and truly made what turned out to be his last month of life, something I can fondly remember. I cannot thank
you enough for your support and for bringing some light and hope into that very difficult time.

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Review from Anna L (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's room is bright and comfortable. We were encouraged to bring her own pictures and photographs to make her feel at home. The staff are kind and professional and we are welcome to visit at any time. The home has a good atmosphere and the residents seem very happy Residents are treated with
respect.

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Review from W H (Brother of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is happy and content at Peartree. He likes the staff and enjoys the food. His room is kept clean and fresh. The lounge is bright and the staff cheerful and attentive. Whenever I visit I get a warm welcome. I can relax knowing my brother is well cared for.

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Review from Deborah M (Sister of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been here for 6 weeks now and we are very pleased with the care he is receiving. The staff are very friendly and approachable and I feel reassured that my brother is receiving good care.

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Review from R C (Son of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my mother has only been at the care home for a couple of months, we have experienced a professional and sympathetic approach to her condition.
The building is bright and clean and the staff are efficient and friendly and seem to care for the residents. The residents appear well fed and as
a family, we are at ease with Mum being in a safe and caring environment.

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Review from S C (Friend of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was taken into Peartree Care Home 3 weeks ago. She is bedridden and needs full-time care. The staff are very good looking at after her needs. She has a lovely room.
I also lost a dear friend in December 2017, we went to visit 3 times a week for 10 months. The staff were marvellous in this
time. She went to Buckingham Palace but after this, she was too poorly to go on any other outings. She loved the Christmas party. Thanks to all the staff at Peartree Care Home.

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Review from Pauline C (Sister of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the standard of care and treatment my sister received from the staff, nothing was too much trouble. She was happy, safe and well looked after. When visiting my sister, we were always given updates as to how she had been. The food and living conditions were excellent at all times.

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Review from Lyn C (Daughter-in-law of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Peartree by the hospice where my mother-in-law was being cared for. I came to look and was really impressed with the cleanliness, friendliness and overall look and facilities. I accepted the room on my first look. I cannot fault the care and overall the home is perfect (I have looked
at many others).

Reply from Aditee Naik, Business Manager at Peartree Care Home

Thank you, Lyn, for your kind words. Your comments will be passed on to the carers. Thank you also, for your support and feedback, working together with families ensures good quality of care, which is our aim.


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Review from Bernice P (Wife of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this home for about 6 months. He has settled in really quickly and he has put weight on. The staff are always very friendly and helpful.

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Review from Chi-Chi U (Daughter of Resident) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sisters and I are happy with how the staff cared for my late mother and maintained constant communication with us. This gave us such comfort and reassurance particularly after the stress and panic of mum living alone. I especially appreciated the friendliness of the staff and the homely atmosphere
they provided. The fact that a member of staff took the time to attend mum's funeral and the memorial service are testaments to how much they understand and care about their work. Thank you Peartree!

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Review from Pauline W (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Peartree Care Centre for all the wonderful care shown to my mother during her 10-year stay. All the staff are committed and carry out their (sometimes very difficult) duty with kindness, professionalism and a smile. The range of activities they have the option to take part in is vast
and varied. My mother loved participating in the ballet and came alive and animated holding a Geko and Spider. Well done to all at Peartree.

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Review from B A (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Peartree, thank you for caring for my mother and being lovely to her. She enjoyed being in your company and you took great care of her. She will be missed. Thank you again for your support.

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Review from L C (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been staying at Pear Tree Nursing Home where the genuine kindness and gentleness of the staff have been outstanding. I have been able to spend nights with my father and the staff have been so accommodating and helpful that I know my father, now in the last stage of his life, will be looked
after with dignity, respect and most of all patience and understanding.
Thank you to the entire care team and management for your professionalism.

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Review from Joy U (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After months of rigorous research, we settled upon Peartree. We can honestly say that it was one of the best choices we made for our mother. Peartree staff are caring, consistent and respectful. They certainly engage with each resident as an individual. I'll give one example, I had taken mum off for
a brief outing to the High Street up the road. As we sat in the car a Peartree member of staff spotted us and came over to chat - her focus was my mother even outside the care home. She was so evidently joyful that mother was getting fresh air. It left a lasting impression.

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Review from Rosemary M (Friend of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend who I was Power of Attorney for had no close relatives living locally so she relied on friends to care for her. This proved difficult to do at home so I managed to get her into Peartree after a long stay in hospital. Peartree's staff were absolutely wonderful and cared for her really well
until she died in her lovely room in the home. I cannot thank them enough for making her last days so peaceful. I have also found the memorial service very uplifting and it is a lovely idea.

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Review from John H (Friend of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and take good care of my friend.

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Review from Rita B (Daughter-in-law of Resident) published on 16 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother-in-law received was excellent, the activities were excellent couldn’t have asked for more.

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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Peartree Care Home is calculated as follows: ( (723 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 750 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager

Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM


Sarah

Sarah Woods

Job Title: Home Administrator

Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.


Marva

Marva Wilson

Job Title: Lifestyle Coordinator

Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.


Sabeel

Sabeel Afsal

Job Title: Physiotherapist

Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.