Silk Court

16 Ivimey Street, Bethnal Green, London E2 6LR
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9.8 80 Reviews
  • Silk Court, London
Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as specialising in dementia care.

The home provides a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked using fresh, locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Care Provided by Silk Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Renae Dixon (Home Manager)
  • Admission Criteria
    • Please contact Silk Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Silk Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,440
    • Self-Funded Residential Dementia Care from £1,440
    • RESPITE Self-Funded Residential Care from £1,440
    • RESPITE Self-Funded Residential Dementia Care from £1,440
  • Colleagues at Silk Court will be happy to discuss our weekly fees with you and what our fees include.


  • (these prices are only a guideline, please contact Silk Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at Silk Court.


  • Parking
  • Onsite parking is available, including disabled spaces.


Total of 80, showing 21-40
9.8

Silk Court has a Review Score of 9.8 (9.793) out of 10, based on 31 reviews in the last 2 years. Over all time Silk Court has 80 reviews.

Overall Experience

  • 70
  • 10
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Date Published

80
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15
31
49
Overall Experience  Overall Experience 5.0 out of 5

Very well-managed staff, excellent, very helpful. Since moving into Silk Court my cousin is a completely different man. He is a lot more talkative, happy and content. It is the best thing that could have happened to him. The ratings show how I feel.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Silk Court since March and we were so worried about moving her in there but within a few weeks it was obvious it was the right decision for her, she has friends and we feel she is safe and she is really well looked after. The staff have been amazing I don’t know all their
names yet but there are two ladies who always seem to be there when we visit and they are just so friendly and reassuring all the time.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent security access and exit. Home very clean and tidy. Hygiene of residents very good. Found staff to be very friendly and engaging with the residents and also the visitors. Found staff very friendly and informative upon questions asked by myself. A very relaxing and spacious garden, if the weather
is fine. Most importantly to me, my auntie seems to be happy and content and well looked after, even though I know she can be a bit trying at times and cannot always be understood at times. This doesn’t seem to be a problem to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be genuinely kind and caring. I feel that my dear friend is in very good hands. From my experience, everything is clean and welcoming. The staff are also extremely patient.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly. Information is shared frequently regarding health checks. Dad is very happy in his environment and says he is treated well.
Staff have good relationships with residents. A lot of attention is paid to the personal care of residents, and the staff are very patient. It is evident
that the home exercises good practice and dignity for all.

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Overall Experience  Overall Experience 5.0 out of 5

My sister lives here and could not be happier.

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Overall Experience  Overall Experience 4.0 out of 5

My experience with the care home has always been positive.
I am always able to contact my mother at any time, and my relatives are always welcome at the home to see if all is well.
Friendly and warm staff who are always there for advice when needed.

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Overall Experience  Overall Experience 5.0 out of 5

Overall, a great place.
They settled my mum in right away.
Staff are lovely and understanding.

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Overall Experience  Overall Experience 4.0 out of 5

The standard of both care and management in Silk Court is very good. My husband remained contented, settled and well, thanks to the patience and support of the excellent carers who look after him. It was a lovely idea to bring a circus into the home and clearly a delight for the residents. I hope Silk
Court will be able to organise more events like this.

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Overall Experience  Overall Experience 5.0 out of 5

I have regularly visited my friend since he came to Silk Court about four years ago. The staff have been brilliant with him! He can be difficult because of his Alzheimer's, and they have been patient and caring as his condition has deteriorated. Not easy, but well done.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is happy, and the staff are great, friendly and approachable. Mum seems to love the staff and gives lots of hugs. The environment is clean, friendly and safe. I love being able to view the activities and information that’s uploaded on Facebook/Twitter regularly.

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Overall Experience  Overall Experience 5.0 out of 5

Since admission, my cousin has been very happy. The staff are always helpful and polite. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident at Silk Court, and I am very happy with the care and support that my mum receives from the staff that look after her. They are very professional and show great care and respect when looking after Mum.
The staff are always very polite to us when visiting Mum and keep us informed
about how Mum has been.
Mum is always clean and well-presented.
Her room and the home are always clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been part of the Silk Court community for a number of years, and the standard of care, consideration and kindness she receives remains first-rate. Mum likes companionship and society and as her condition has deteriorated, this has become even more important to her. Staff at Silk Court always
make time for her and are concerned that this essential need is met, and I can see she is an active member of the community and takes part in many of the events that take place, despite her worsening condition. It is a great comfort to me and the rest of the family that she is so well looked after. When visiting, I always find her happy and contented and she looks very well turned-out. She could be in no better place.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent and thoughtful care. A cohesive team. Physical and social needs are very well taken care of. My mother feels very loved and looked after at Silk Court, and she's very happy there. We are thrilled that she lives there now. She is in her 90s, and could not survive on her own.

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Overall Experience  Overall Experience 4.0 out of 5

Silk Court is very friendly and welcoming. My mum has been there for several months and seems mostly happy when I visit.
The staff are very helpful, and nothing seems too much trouble. Two members of staff were very kind to Mum, and that made me feel better after my visits. I would also like to mention
two other members of staff for their kindness.

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Overall Experience  Overall Experience 5.0 out of 5

It is just a shame that I cannot put 6 stars! My nan has been in Silk Court for several years now, and although she becomes more stubborn as the months go on, the team continues to offer a high level of care and patience to ensure she has the best experience each and every day. They go above and beyond
at every opportunity and make the whole family feel welcome when we visit. Thanks again team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Silk Court, like, any care homes, are overworked, but this has never impacted how friendly and helpful they are.
They continue to make efforts to improve their space, and my family feel really at ease with my father being at the home.

Reply from Renae Dixon, Manager at Silk Court

Thank you for taking the time to review Silk Court, and we are very pleased that you rate our overall experience as excellent. We appreciate your kind comments regarding our team, which I will pass on. We calculate our staffing with a dependency tool to ensure that we always have the appropriate number of colleagues to provide our residents with the highest standard of care.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted from the hospital after several weeks of treatment for a fall and memory loss. As I live in North Wales and don't drive, I was unable to visit prior to admission. After reading the government website and speaking to staff, my mind was soon put at ease. They were fabulous in helping
coordinate the delivery of things Dad needed as well as a hospital appointment I was unable to travel down for. We were able to come down for several days last week. It was wonderful to finally put faces to the voices. My brother and I couldn't be happier with the care and the home in general. It is clean and fresh; Dad's room is spacious with an en-suite bathroom, but the thing which stands out is that the staff really care. They were all so kind and considerate. During Dad's stay, they have contacted us several times to keep us updated or to get information which they will use to try to jog memories as Dad appears to have lost a massive part of his life from the long-term memory. Dad is happy there.

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Overall Experience  Overall Experience 5.0 out of 5

Silk Court put on a Platinum Jubilee Celebration Party for residents and their family/friends. It couldn't have been more fun! Such a lovely opportunity for residents and visitors to engage with each other and staff, and such a great welcome from the home. It was very clear a lot of time and effort
had been put into its planning and all-round input from everyone; such fun, so creative and happy. Well done all at Silk Court!

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Silk Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Silk Court is calculated as follows: ( (290 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 357 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silk Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Silk Court directly for further information.


Awards / Recognitions (5)

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