Silk Court

16 Ivimey Street, Bethnal Green, London E2 6LR
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9.8 82 Reviews
  • Silk Court, London
Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as specialising in dementia care.

The home provides a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked using fresh, locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Silk Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Renae Dixon (Home Manager)
  • Admission Criteria
    • Please contact Silk Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Silk Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,552
    • Self-Funded Residential Dementia Care from £1,552
    • RESPITE Self-Funded Residential Care from £1,552
    • RESPITE Self-Funded Residential Dementia Care from £1,552

  • Colleagues at Silk Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Silk Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Silk Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Silk Court Reviews (82)

Total of 82, showing 41-60
9.8

Silk Court has a Review Score of 9.8 (9.801) out of 10, based on 31 reviews in the last 2 years. Over all time Silk Court has 82 reviews.

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Review from Andrea F (Daughter of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted from the hospital after several weeks of treatment for a fall and memory loss. As I live in North Wales and don't drive, I was unable to visit prior to admission. After reading the government website and speaking to staff, my mind was soon put at ease. They were fabulous in helping
coordinate the delivery of things Dad needed as well as a hospital appointment I was unable to travel down for. We were able to come down for several days last week. It was wonderful to finally put faces to the voices. My brother and I couldn't be happier with the care and the home in general. It is clean and fresh; Dad's room is spacious with an en-suite bathroom, but the thing which stands out is that the staff really care. They were all so kind and considerate. During Dad's stay, they have contacted us several times to keep us updated or to get information which they will use to try to jog memories as Dad appears to have lost a massive part of his life from the long-term memory. Dad is happy there.

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Review from C W (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Silk Court put on a Platinum Jubilee Celebration Party for residents and their family/friends. It couldn't have been more fun! Such a lovely opportunity for residents and visitors to engage with each other and staff, and such a great welcome from the home. It was very clear a lot of time and effort
had been put into its planning and all-round input from everyone; such fun, so creative and happy. Well done all at Silk Court!

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Review from W C (Sister of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very much happy with Silk Court care home; they look after my brother very well. He looks really smart every time I come to visit, and he looks well-fed; he shows it well. The environment is neat and clean. Staff are very friendly. The ambience is nice. Staff are welcoming as well. Went to his
room, and it looks really tidy.

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Review from Sandra D (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care is exceptional. The care workers go above and beyond to make sure she is comfortable and cared for. Not only have they been amazing with my mother, but they have been amazing with myself and my family too. They always kept us updated on her progress as well as making our visits extremely
pleasant.

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Review from D F (Brother of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with everything that my brother is provided. Thank you.

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Review from A L (Partner of Resident) published on 19 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can say I am very satisfied with all the care and support that he is getting. He is very settled and is very well looked after. I am happy that he is at this care home. I am always kept up to date with everything. Well done, Silk Court management and team.

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Review from M E (Son of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no issues with the care home or how my mother is cared for and how she is treated during her time at Silk Court. I am happy with the way she has been able to carry on living in such a safe environment and look forward to seeing her weekly.

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Review from Michael C (Son of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is very good, and the staff are excellent. This is a great care home for my mother. I looked around a lot before making the difficult decision to move my mother. I live in London, so this is also convenient for me.
The home is kept very clean, and the food is good.
The home also
looks after residents with Dementia, which was a deciding factor for me.
I would highly recommend this care home.

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Review from Adrian W (Brother-in-law of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had very limited contact with staff due to Covid restrictions. Those I have dealt with have been very helpful, engaged and thoroughly committed to the residents. In my experience in the NHS, the quality of management shapes rather culture of a team, and I am extremely impressed with both at Silk
Court. There is always a warm and personable reception awaiting. The home seems to be very proactive in arranging activities for the residents. My brother-in-law seems very content there.

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Review from Anthony S (Son of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother's arrival at Silk Court, she has been treated with patience, kindness and respect. She finds change very upsetting, but the staff made the transition extremely smooth and cater for her every need. She is comfortable at expressing herself to them, and the staff actively listen and act
upon her concerns and issues. My mother has found these current times of Covid-19 very stressful and upsetting, but the staff have taken the time to explain the need for safety and ensured that she is kept informed of all changes that affect her. As a family, we are also welcomed into the home and listened to and recently, enabled us to celebrate her special birthday with her, whilst still observing social distance. I would highly recommend this residence to others - the staff are professional yet approachable, have high regard for health and safety and are always looking to improve their delivery of residents' experiences.

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Review from B T (Friend of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, very happy environment. Happy to leave my friend in the care home and to know she is being cared for by lovely, friendly staff.

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Review from Naciye A (Daughter of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very engaging and attentive.
If ever I feel something needs to be implemented or changed they are supportive and listen.
I am overall happy with the care my mum receives.

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Review from Doreen M (Sister of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home very clean.
Staff very helpful.
Kept very clean and safe.

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Review from Nicky T (Private Carer of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All interaction and communication with Silk Court during this last year has remained extremely professional and reassuringly caring. It is clear their workload has increased with regards to Covid testing as well as the management of creating space and opportunities to accommodate visiting. Nonetheless,
management has more than risen to the challenge and have kept relatives promptly up to date with changing rules and every effort taken to implement visiting arrangements. I visit a resident who looks very settled, content and well turned out. Regular and detailed feedback has been up to date and available on request. I feel assured her care remains sound and of good quality. I find staff and management approachable, friendly and professional.

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Review from Edward M (Son-in-law of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the main carer for my mother-in-law, who is 94. This was the first time she has been in respite, so the process was completely new for me.
From the outset, the guidance was exceptional. The home administrator is first-class. I was guided through the process effortlessly from the initial enquiry
to the admittance day and then through the visits and finally picking up on leaving day. All staff I have been in contact with have been highly professional but very friendly at the same time, always with a smile. My mother-in-law enjoyed her stay and looked well, fresh and happy when I collected her.
The Covid procedures are not rigid, which is very comforting from drop off, visiting and collection. This was a three-week respite stay.
I highly recommend this particular care home to anyone considering using it for their own relatives.
I will certainly be using it in the future.

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Review from Alan W (Son of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my brother would like to thank all the staff and management for a great job caring for my mum and all the other residents throw the pandemic.
It was the first time that we were allowed to visit Mum in more than 5 months; I was just blown away by how well she looked; it was great to see her looking
so well.
Thank you all so much, great job, well done.

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Review from Rosella D (Daughter-in-law of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend Silk Court highly to anyone thinking about placing their loved ones in a home. Caring, friendly and very professional from the reception to the office and to the home and care to the residents. My mother-in-law settled in quickly, and her care is excellent.
Silk Court will ring me
if they have any issues relating to my mother-in-law, and also receive emails frequently informing of any changes to visits and other stuff that goes on within the home. They act quickly if they think my mother-in-law needs a doctor, and I am always informed.
I would highly recommend Silk Court.

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Review from Caroline L (Wife of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the staff as they understand my husband's complex needs and make him feel normal. They are very competent caring and very informative. Staff are very welcoming and helpful. Silk Court is a wonderful home.

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Review from Barry W (Son of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home gives excellent service to clients and visitors. Every member of staff is polite, informative well presented. The rooms are always clean, clients always clean and nicely dressed. Food is good, nice choice on menu. During this very difficult time with Coronavirus, we cannot visit but call
daily and get all the information on our Mum we need. Well done to Silk Court.

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Review from E D (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and the staff kind and patient.
Any issues are dealt with promptly.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Silk Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Silk Court is calculated as follows: ( (298 Excellents x 5) + (56 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 362 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silk Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Apr 2025

We currently have two vacancies for care. Please contact Silk Court directly for further information.


Awards / Recognitions (13)

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