Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
Submit a Review
9.3 125 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

Show Tower Bridge Care Home on the Map

Care Provided by Tower Bridge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 122 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • San Koromah (Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (116)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 4

Funding & Fees Guide for Tower Bridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,900
    • Self-Funded Residential Dementia Care £1,500 – £2,000
    • Self-Funded Nursing Care £1,800 – £2,500
    • Self-Funded Nursing Dementia Care £2,000 – £2,800
  • (these prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tower Bridge Care Home have their own private car park for visitors.


Tower Bridge Care Home Reviews (125)

Total of 125, showing 1-20
9.3

Tower Bridge Care Home has a Review Score of 9.3 (9.274) out of 10, based on 17 reviews in the last 2 years. Over all time Tower Bridge Care Home has 125 reviews.

Overall Experience

  • 67
  • 43
  • 9
  • 1
  • 5

Date Published

125
2
5
17
108

Review from N G (Son of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1) Great people. 2) First-class service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother was admitted to Tower Bridge Care Home the staff have been kind and dedicated to her needs. Due to the language barrier (Mum doesn't speak English) the care home has been working with the family to understand what her needs are and make appropriate adjustments to make her comfortable
and feel at home. So thank you, everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad's been in the home for a few months now. He's got a nice room overlooking the garden. My dad's behaviour can be challenging because of his dementia. All the staff have been so great and understanding while caring for my dad, especially the carer who is a true gent. Food is good. Nursing care
is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Sister of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Tower Bridge Care Home for continued Palliative Care from the hospital. From the time he was admitted to his passing - (two weeks) we as his family, found the care and attention they afforded him and us exceptional. A big thank you to the staff. Would recommend this care facility
on my findings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Wife of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers and additional staff who have attended to my husband have been wonderful, gentle, engaging, caring and knowledgeable.
He has been treated with respect and dignity which tells me their training is of a very high standard. Thank you HC-One, and to anyone looking for support for themselves
or a loved one I cannot recommend their services highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Friend of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of a resident in your care home and I visit him on a weekly basis if I can. I can't comment on the financial arrangements as I am not a relative. However, I feel that the resident is treated with dignity and given all possible help. As a visitor, I am made very welcome and my friend's
condition is explained as clearly as is possible in the circumstances.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V T (Friend of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited a friend on a number of occasions while she was a resident here (for nearly two years). I am only able to comment in my capacity as a visitor (so have been unable to complete all the options listed below). My overall impression of the staff which includes support staff such as receptionists,
cleaners and kitchen staff as well as the nursing staff was of a very busy pleasant helpful and conscientious group of people. Despite the pressure of their jobs they always took time to settle my friend and her visitors into her room. Whenever I visited, my friend was clean and nicely dressed had liquid available and appeared to be well fed. There were arrangements in place to keep my friend safe, ensuring that she was monitored as necessary. My friend was treated with great dignity as she neared the end of her life and understanding was shown to those of us who were with her at that time. There was genuine emotion shown by the staff who had cared for her as they came to say their goodbyes to her which to me said a lot about the relationship between the staff and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F B (Next of Kin) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really pleased with the way, and manner you treated my cousin while she was in your care. The Management here are well respected as well as the staff. Anytime I come for a visit I see changes. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Onike H (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this care home because my husband has been taken care of the best way possible and I appreciate the good work of all the staff, they are very good to my husband and me.
All I can say is I am very happy for my husband to be taken care of in this care home.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Friend of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Tower Bridge Care Home has been an excellent one. The entire team are really friendly and helpful. They look after our loved ones with respect and dignity. The food is so tasty.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Danny T (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcoming and helpful and I believe the level of care is brilliant, a God send really. Constantly with my mum and helping with her needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire T (Niece of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff at Tower Bridge Care Home to be very helpful, considerate, kind and caring, from the nursing side right up to management. I was always greeted warmly and with a smile. They looked after my aunt very well, with kindness and understanding. My aunt was only there for 6/7 months and
I have no complaints about her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ahmet B (Son of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to take this opportunity to thank Tower Bridge Care Home for looking after my mum. Sadly my mum passed away on Friday 25th August. She was at the care home for about a year. Following her admission in 2022, the level of care that she received from day one was instrumental in her quick
recovery and rehabilitation from a stroke. Your team of dedicated angels are a credit to your organisation. Over the last year, I have seen and witnessed unconditional care and love from every person who works at your home. Every inch of the building is maintained to a high standard and kept meticulously clean at all times and meals are also prepared and presented to a high standard.
From my own personal experience, I just wanted to say thank you from the bottom of my heart, Bless you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bridget W (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I contacted the home and explained my mum had been in hospital three times since before Christmas and her Alzheimer's was worse (Mum had stopped eating in hospital), the lady I spoke with showed so much care and compassion. My sisters and I then visited the home and were delighted that the home
offered Mum a place. From the moment Mum moved in, the care and support have been excellent. The most important thing was good communication and listening to any concerns. Mum has settled in and they are so kind to her, she is 91 years and she has improved and has enjoyed the entertainment as she loves music and singing. The family is very happy, as is Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda C (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Tower Bridge Care Home enough. Mum has been there for a week at the moment, she has gone in for three weeks respite care. I have visited already and spoke to her on the phone today. She told me that she is so happy. The food is amazing and the care staff are lovely. I've never ever heard
my mum sound so happy. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne M (Niece of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Tower Bridge Care Home since August 2018. From the very beginning, I have found them welcoming, caring and understanding. Staff have gone beyond requirements to make sure my aunt is happy and cared for. I know they treat her well. I can recommend Tower Bridge Care Home.
The care staff are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Polite and very professional staff. All services and facilities were great.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret P (Daughter of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The last month before Mum passed away, she was treated with love and dignity. I was kept updated on her condition. They made sure she was comfortable at all times and always encouraged her to eat and drink. She passed away at the age of 100 years and 5 months, very peacefully.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann B (Sister of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident on the third floor of Tower Bridge Care Home for approximately eighteen months. On arrival, his physical and mental health was in decline. In a few short months, the staff managed to turn things around. He became happy and contented in his surroundings and regained the weight
he'd previously lost.
The staff were all absolutely amazing! From nurses and carers, through to housekeeping, every single one was so supportive and caring, not only to my brother but to myself as well. All my brother's needs were met with compassion, warmth and patience. I will be forever grateful that he was placed in Tower Bridge and could not have wished for better. In all honesty, I was blown away by the whole experience. I will miss my visits and the staff members I looked upon as friends. I will never forget their kindness. Ever! My request to remain with my brother during his final days was encouraged without hesitation. Would I recommend this care home? Absolutely!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael W (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for the last fifteen months of his life. The staff were always polite and kind and carried out their duties with utmost professionalism. The care my father received was exemplary and the staff could not have been kinder in their relationship toward him. The family were extremely
happy with all aspects of his care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Tower Bridge Care Home is calculated as follows: ( (116 Excellents x 5) + (77 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 196 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.697 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 17 Positive Reviews ÷ 24.4 = 0.697

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Tower Bridge Care Home

What types of Care is Tower Bridge Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tower Bridge Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Tower Bridge Care Home have?

There are 116 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tower Bridge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tower Bridge Care Home to the centre of London?

2.9 mile(s) as the crow flies, distance by road may be significantly further.