Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
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9.3 125 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Tower Bridge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 122 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • San Koromah (Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (116)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 4

Funding & Fees Guide for Tower Bridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,900
    • Self-Funded Residential Dementia Care £1,500 – £2,000
    • Self-Funded Nursing Care £1,800 – £2,500
    • Self-Funded Nursing Dementia Care £2,000 – £2,800
  • (these prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tower Bridge Care Home have their own private car park for visitors.


Tower Bridge Care Home Reviews (125)

Total of 125, showing 61-80
9.3

Tower Bridge Care Home has a Review Score of 9.3 (9.274) out of 10, based on 17 reviews in the last 2 years. Over all time Tower Bridge Care Home has 125 reviews.

Overall Experience

  • 67
  • 43
  • 9
  • 1
  • 5

Date Published

125
2
5
17
108

Review from Eddie C (Son of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the 11 months up until his passing my dad was looked after brilliantly, from all staff - from cleaners, reception, carers and management. Treated with dignity until the end. Tower Bridge Care Home I'd recommend to anyone. Excellent!

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Review from M C (Nephew of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit my relative at the care home I am greeted warmly by all staff. This home is very friendly and welcoming and the care my Great Aunt has received has been great. The home is spotlessly clean with focussed staff who all work as a team. I regard my Aunty as very lucky to have found a place
here. Keep up the good work - obviously, this is a very well run home and company.

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Review from J W (Sister-in-law of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cheerful and helpful staff. Clean home.

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Review from G W (Brother-in-law of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very good and cheerful. The home is very clean.

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Review from J C (Wife of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are helpful and friendly. The rooms and patients are kept clean.

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Review from T H (Niece of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to family and friends. I can't really complain about anything. The care, cleanliness, staff everything.

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Review from L V (Friend of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to fete and it was well organised and they bought all patients down and looked after them very well.

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Review from J V (Niece of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this care home to family and friends. The care, staff, cleanliness and support is great.

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Review from M C (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's birthday was today. A member of staff decorated the room lovely and made such a fuss. It was so lovely the carers on floor 122. Another two members of staff had her looking lovely. It's been a fantastic day and it's like home from home. I really appreciate the love.

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Review from J N (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While my mother was here she was very well looked after and enjoyed her stay. She did not join in with the activities and preferred to have meals in her room.

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Review from Samina A (Daughter of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tower Bridge Care Home is brilliant, my mom was well looked after during her stay. The staff were very caring and supportive both to myself and mum.
Keep up the great work team.

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Review from Barbara M (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place. Made my Mum welcome

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Review from A E (Friend of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been in your care home from April 2018. From day one, I must say that the care and attention has been good. I can't fault any of the lovely staff that are there, always very kind and considerate and the same goes for the hard-working volunteer's thank you.

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Review from Cecilia S (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the service here is great. Staff and residents are pleasant. Food is excellent as I have sampled. Staff very inviting and friendly, always approachable.

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Review from Ali R (Son of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident in the dementia unit for ten months. When he arrived from hospital, he was not in the best of health mentally or physically. After a short while, both improved, especially his physical health. I visited him virtually every day and saw for myself how much he liked all the staff
and how much they liked and cared for him.
I couldn't have asked for more and know how challenging a dementia unit can be but the carers and nurses always showed patience, kindness understanding and professionalism.
This is a well managed, clean, comfortable home with happy residents and their families and staff.

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Review from Kylie C (Daughter of Resident) published on 27 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first year we could not take my mum out for Christmas dinner. The Manger said we could have dinner at the home. Myself and 3 relatives attended and they had dedicated a room to all families who were coming in for Christmas. We were greeted by the housekeeper, who made the day extra special.
The tables were decorated lovely and the three-course meal was fabulous. I’d like to thank everyone at Tower Bridge Care Home for a great day.

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Review from Y S (Great-Niece of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my great aunt became a resident of Tower Bridge Care Home, I have seen a marked improvement in her interpersonal interactions, appearance and health. I see this as proof that she is being taken care of and matters concerning her health and wellbeing are taken seriously. This is crucial for any
care home as they exist to assist family who are unable to provide the care their relatives require and deserve. It is a weight off my mind to know that when I am not there I can rely on the nurses and care providers so entirely.

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Review from Kaye C (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad came to the home for end of life care.
He was treated well, with compassion and dignity.
The staff took great care of my mum who was there every day. When it came to end of life, we were all given the support that we need and the staff was amazing.
I would like to thank all the staff for making
our loss that much easier.

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Review from Roger M (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was happy with his care and I thank you for this.

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Review from Isabel D (Friend of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended a birthday party for a resident and was so impressed. The staff are fabulous, so friendly but also professional. They treat the residents with the utmost respect. A singer was arranged and all residents enjoyed the performance.
I would highly recommend this care home where residents are
treated with dignity and respect.

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Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Tower Bridge Care Home is calculated as follows: ( (116 Excellents x 5) + (77 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 196 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.697 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 17 Positive Reviews ÷ 24.4 = 0.697

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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