Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH
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9.3 125 Reviews
  • Tower Bridge Care Home, London
Tower Bridge Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Tower Bridge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 122 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • San Koromah (Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (116)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 4

Funding & Fees Guide for Tower Bridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,900
    • Self-Funded Residential Dementia Care £1,500 – £2,000
    • Self-Funded Nursing Care £1,800 – £2,500
    • Self-Funded Nursing Dementia Care £2,000 – £2,800
  • (these prices are only a guideline, please contact Tower Bridge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tower Bridge Care Home have their own private car park for visitors.


Tower Bridge Care Home Reviews (125)

Total of 125, showing 81-100
9.3

Tower Bridge Care Home has a Review Score of 9.3 (9.274) out of 10, based on 17 reviews in the last 2 years. Over all time Tower Bridge Care Home has 125 reviews.

Overall Experience

  • 67
  • 43
  • 9
  • 1
  • 5

Date Published

125
2
5
17
108

Review from C L (Friend of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has severe dementia, which is a dreadful illness. She is no longer able to read or watch television and relies on visitors.
Visitors are made welcome at the home at any time of the day and there is an area in reception to make tea and coffee. Visitors are also welcome at mealtimes when the
food served is of a really good standard.
Activities are really good with outings. My friend had a lovely birthday party today, where staff could not have made more effort.

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Review from Olga F (Regular Volunteer) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is a very good home for the elderly. The staff are friendly and helpful. It is a very clean and welcoming environment.
Whenever I visited, the home is always in a good state. I would not hesitate to recommend the home to anyone who is seeking one.

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Review from L A (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received since she has been in Tower Bridge Care Home has been very good. Nothing has been too much trouble. The staff patience is excellent. The food is brilliant, plenty of it. The daily activities are very good. The residents are always involved. The trips out are excellent.
Mum
seems quite happy.

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Review from P K (Son of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find your home very goof in as much as my mother is well taken care of and visitors are treated well and can access the establishment's facilities.
All in all, it's good to visit Tower Bridge Care Home.

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Review from Sarah P (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's made a lot of progress since she has been here. The home is very clean.
The 2nd floor staff are the friendliest.

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Review from Audrey A (Wife of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home warm and welcoming and the management team are very approachable. The nursing staff are kind and informative.

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Review from Kim D (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my dad receives is excellent. The staff are kind, caring and professional. The place is clean and tidy and very nice. The food is fresh and well cooked. Dad is content here. His needs are well met.

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Review from June J (Partner of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally satisfactory but very poor in relation to personal belongings. Slippers, spectacles, toiletries etc always missing.

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Review from Sandra G (Sister of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and attentive. Rooms are very clean, bright and tidy. Food is excellent. We have found no negative comments to make. Would also mention the facilities are excellent.

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Review from Kevin D (Son of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run and clean.

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Review from C P (Son of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Tower Bridge Care Home is very personable and full of compassion in the way they all look after my dad.
From the people in reception to the nurses, you are worth your weight in gold.
Thank you.

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Review from Eric M (Husband of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife spent a week here for respite. Very nice home, good staff and very helpful.

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Review from C L (Friend of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is in Tower Bridge care home for severe dementia problems.
Activities are regularly provided for residents Wednesday coffee mornings are excellent and visitors are made most welcome on these occasions. There are special day celebrations and a lot of effort goes into making it nice for everybody.
The medical staff are available when required.

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Review from Teresa D (Cousin of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Cousin dancing to music.

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Review from M H (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were shown around by a member of staff who was extremely helpful and very knowing.
Our minds are more at rest now at this very stressful time.

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Review from Valerie J (Relative of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been going and coming as my relation is here. So good so far. All is going well. Management dress code is in respect of duty and friendly.
Staff are in conduct of their duty.
Care home is up to standard.

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Review from Anthony G (Son of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We like the care home and believe our mother gets the care required to get her back to a level that she may be able to assist herself to be mobile.

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Review from Floyd S (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very nice. The coordinator was very helpful and answered all of my questions. He seemed knowledgeable.

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Review from Jude M (Son of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A comprehensive overview of mum's condition both physical and mental. Good discussion regarding practical care and physical well being and how best to balance care and well-being. Staff appear welcoming and courteous whenever I visit announced or unannounced and this impression is also confirmed by
other family members. A review has highlighted actions which will be cause for feedback going forward.

Reply from Clare Sheehan, Care Advisor at Tower Bridge Care Home

Thank you for your review, your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. As per the care review which was conducted on the 04/01/2018 in regards to your mother, the actions taken were to follow up on the dietician referral which was completed on the 29/11/2017, the dietician was in the service on 22/01/18 and your mother was reviewed with a clear plan implemented. Once again thank you for your review it will help us continually improve our service that our residents and relatives receive here at the home.


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Review from Valerie S (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reviews are done frequently and updated regular talks with a staff member.
I'm happy with the care received.

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Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Tower Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Tower Bridge Care Home is calculated as follows: ( (116 Excellents x 5) + (77 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 196 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.697 Points relating to the number of positive Reviews for Tower Bridge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 registered maximum number of service users is 24.4. 17 Positive Reviews ÷ 24.4 = 0.697

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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