Uplands Care Home

254 Leigham Court Road, London SW16 2QH
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9.3 69 Reviews
  • Uplands Care Home, London
Uplands care home has trained staff who ensure residents’ privacy and dignity is maintained.

Caring staff give care home residents the support they need.

Residents can enjoy a wide range of social activities to suit their interests.

Delicious food is served that meets residents' dietary requirements.

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Care Provided by Uplands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dahlia Clarke (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Uplands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,500 – £1,500
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500
  • (these prices are only a guideline, please contact Uplands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Uplands Care Home Reviews (69)

Total of 69, showing 61-69
9.3

Uplands Care Home has a Review Score of 9.3 (9.305) out of 10, based on 14 reviews in the last 2 years. Over all time Uplands Care Home has 69 reviews.

Overall Experience

  • 42
  • 24
  • 2
  • 0
  • 1

Date Published

69
5
9
14
55

Review from Veronica M (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for several years now. I am really impressed with the standard of care she receives. My mother always appears content and is always allowed to make choices which keeps her dignity intact. My mother recognises Uplands as a home from home because of the excellent care she receives
from the staff. If any problems occur they are solved immediately. Well done to Uplands.

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Review from E J (Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from Ann P (Partner of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express the gratitude I have for Uplands. My partner has Parkinson's Dementia and often presents very challenging behaviour.
The home has a good atmosphere and all the staff treat my partner with care and compassion even when he is very aggressive. His medication is always dispensed on
time. The staff work as a team and go to great lengths to know and understand every resident and cater to their individual needs.
The food at the home is excellent.
I spend a great deal of time at Uplands and am very impressed with the level of care given to all residents.
I can visit anytime, day or night, but when I leave, I have great confidence that my partner is in the best possible hands.
From the bottom of my heart - Thank you.

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Review from Jenny M (Niece of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt experienced wonderful care from the staff at Uplands Care Home. They took the time to know her and care for her with dignity and kindness. The home was also a place of fun and laughter. My aunt felt valued as an individual, despite her dementia which was treated with understanding. The manager,
nursing and administration staff worked very professionally. I would recommend Uplands to those who need nursing care and I would like to thank all those who looked after my aunt over the 3 years of her stay.

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Review from Robert W (Friend of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is of the Brighterkind. always a warm welcome at reception and genuine smiles from the staff. Comfortable rooms and homely meal areas. A variety of dishes on the menu to suit most resident's preferences. Communal showers and WC are clean, tidy and always supplied with hand soaps and paper
towels. The medical staff appear competent and alert. The catering staff are polite, considerate and friendly. Lovely atmosphere of teamwork and gentle care, all year round.

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Review from Val S (Wife of Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been in hospital for nearly 8 months before becoming a resident at Uplands Care Home. On arrival, he was underweight, very aggressive, agitated with a tendency towards violence due to his dementia. Over the past 6 weeks, there has been an unbelievable transformation, due to the patience,
care and kindness of all the staff. He has put on weight, is responsive, always looks very clean and cared for (he is double incontinent) and seems very happy with what he says is "His New Home". I cannot praise the staff enough for their commitment and dedication in everything they do and for also making family and visitors feel welcome and well informed. Thank you.

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Review from Andrew S (Son of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are welcoming, they have quickly learnt to know my father. They treat him with dignity and are extremely patient with him as his condition is at time very challenging even his deteriorating condition he recognises staff. His comment of "God Bless you" means he likes someone, and I hear this
often. It is re-assuring for my step mother and I know he is being cared for. I will be forever grateful to the staff. They deserve a huge credit and recognition for what they do. It is not a "job" It's a vocation, the world needs more people like The Uplands Care Home.

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Review from Amirall L (Son of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were caring and were ready to discuss and take into account any concerns we had. An excellent team was there for my father.

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Review from Linda L (Daughter of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at this home for 3 years. Initially the hospital transferred her as a terminally ill patient, only expected to survive 2 days. Here we are 3 years later, and my mother has just passed away. I totally believe that the excellent nursing, and once she started to improve, the continued
care and nursing she had, made her last 3 years fantastic. Days at the seaside, lunches out and exercises most days, made for continued interest and fun. Very caring home and very loving at the time of her passing.

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Current Review Score: 9.3 (9.305)

Overview of Review Score

The Review Score of 9.3 (9.305) out of 10 for Uplands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.305 for Uplands Care Home is calculated as follows: ( (93 Excellents x 5) + (47 Goods x 4) + (12 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 164 Ratings = 4.305

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Uplands Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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