Abbcross Nursing Home

251 Brentwood Road, Romford RM1 2RL
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9.8 25 Reviews
  • Abbcross Nursing Home, Romford
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Care Provided by Abbcross Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jenny Freeman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Abbcross Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,270 – £1,370
    • Self-Funded Residential Dementia Care £1,270 – £1,370
    • Self-Funded Nursing Care £1,370 – £1,500
    • Self-Funded Nursing Dementia Care £1,370 – £1,500
    • RESPITE Self-Funded Residential Care £1,370 – £1,470
    • RESPITE Self-Funded Residential Dementia Care £1,370 – £1,470
    • RESPITE Self-Funded Nursing Care £1,370 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,370 – £1,500
  • (these prices are only a guideline, please contact Abbcross Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family is at the heart of the home and therefore visitors welcome throughout the day.


  • Parking

  • Limited parking on site, on street parking available near to the home


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Abbcross Nursing Home Reviews (25)

Total of 25, showing 21-25
9.8

Abbcross Nursing Home has a Review Score of 9.8 (9.819) out of 10, based on 10 reviews in the last 2 years. Over all time Abbcross Nursing Home has 25 reviews.

Overall Experience

  • 19
  • 5
  • 0
  • 1
  • 0

Date Published

25
4
7
10
15

Review from S C (Niece of Resident) published on 4 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt had only been in Abbcross Nursing Home for a few months after moving from another nursing home where I was not happy with her care.
During her short time at Abbcross, I was very happy. The staff were always available to discuss her care. My aunt was always looked after with care and compassion.
The manager was always available to talk too; he also engaged with the clients in the nursing home.

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Review from C J (Brother of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister suffers with Huntingdon's Disease. She was admitted to the care home last August 2019 for a period of respite. She has improved immensely, with the care and attention she has received from all the staff. It's a happy, cheerful, contented environment, with freshly cooked meals in very clean
surroundings. She has now been accepted as a permanent resident. I would highly recommend this nursing home.

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Review from Howard E (Son of Resident) published on 10 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The treatment my mother received was first class. There is not a single thing I can fault the staff on. They were a joy! The atmosphere at the home was one of complete professionalism, dedication, warmth and good humour. Communication was also excellent and I never worried about her while she was staying
there. I had total confidence in all the staff and knew she was in the most capable of hands. Thank you again. I will remember you all with great fondness.

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Review from Kate B (Cousin of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aged cousin at Abbcross on a number of occasions and was hugely impressed by the care and affection given to her. At all times she was treated with dignity and respect, tempered with humour, and most of all love. Whatever time of day I arrived to see her I was always welcomed, usually offered
a cup of tea, and never made to feel as though my presence was an inconvenience. Even though my cousin had suffered a stroke that rendered her helpless, unable to even swallow, the few words that she was able to say were full of praise and gratitude for being in such a nice 'hotel'.
On one occasion I met the owner, who was sitting chatting to some of the residents. He seemed to know them all by name and told me he paid regular visits to both his care homes.
When my cousin passed away a member of staff attended her funeral bringing a beautiful red rose from the staff. It was her day off!
I cannot praise them enough, they do a very difficult job well, and with great sensitivity.

Reply from James Brennan, Owner at Abbcross Nursing Home

Thank you for your kind words and taking the time to write your review. These means a great deal to all of us, particularly the staff providing the care to our residents. It goes such a long way, so thank you!


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Review from R S (Son-in-law of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My late Mother-in-law originally was moved here in December 2015 (local authority funded). My Father-in-law followed (self-funded) about 8 weeks later.
The home was very helpful in ensuring they were together as much as possible during their final 4 months together. Since the death of my Mother-in-law,
Father-in-law has retreated into himself somewhat and does not participate in activities etc. Despite this, all staff treat him with dignity and regularly talk with him, making sure he has all that he needs. 2 staff members in particular, have gone out of their way to try to keep his spirits up.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Abbcross Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Abbcross Nursing Home is calculated as follows: ( (97 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 116 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbcross Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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