Alexander Court Care Centre

320 Rainham Road South, Dagenham RM10 7UU

9.5 36 Reviews

Funding & Fees Guide for Alexander Court Care Centre

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,000 – £1,100
Self-Funded Residential Dementia Care £1,050 – £1,150
Self-Funded Nursing Care £1,300 – £1,450
Self-Funded Nursing Dementia Care £1,350 – £1,450
RESPITE Self-Funded Residential Care £1,000 – £1,100
RESPITE Self-Funded Residential Dementia Care £1,050 – £1,150
RESPITE Self-Funded Nursing Care £1,300 – £1,450
RESPITE Self-Funded Nursing Dementia Care £1,350 – £1,450

The above is excluding of hairdresser, chiropodist, escort, toiletries, dental care, audiology etc.

(these prices are only a guideline, please contact Alexander Court Care Centre to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from J W (Son of Resident) published on 13 April 2020
Submitted via Postal Card • Report

Overall Experience

Can't thank the staff enough for all the support and care they give to our mum.

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Review from Patrick E (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience

Excellent, caring and professional.

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Review from C S (Son of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience

The family chose Alexander Court after visiting 4 other care homes. It immediately felt homely and friendly, from the receptionist onwards. Since the 3 years Mum has been there, carpet replacement in the corridor and decorating has been carried out. Talking to the chef at one of the regular relative's

meetings he seemed happy with the kitchen equipment provided. He and his staff give residents the type of food they want, plus new menus for them to try. The activity ladies offer an alternative to staying their rooms or lounge, by getting them to use their memories and coordination often through music - excellent. The nurses are very friendly, professional and patient with the residents. The carers who, despite Mum's sometimes challenging behaviour, somehow managed to cope with the work they have to do. I must not forget the often unseen staff such as the administrator, housekeeping, laundry, cleaners, handyman etc. The manager seems very capable, approachable and has the residents and relatives interests at heart and welcomes input and suggestions.

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Review from L F (Daughter of Resident) published on 1 September 2019
Submitted via Postal Card • Report

Overall Experience

My Mum was on end of life. The care home was Alexander Court. Mum was a resident for 7 years. The care throughout was unbelievable. She was treated with dignity all the time. I could not have asked for better and Mum's last 3 weeks were so peaceful and all the staff were so kind, as though she was their

Mum. I would like to thank the Manager and all the day and night staff for their help.

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Review from H B (Mother of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience

Within the 5 weeks of our son being in Alexander Court Care Centre, we have been very satisfied with the service provided and made to feel welcome by all staff.

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Review from Richard J (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience

Everyone is very helpful and they keep me up to date with any appointments that my mum has. Also, they always inform me of any changes.

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Review from Muhammad T (Son of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience

My father was cared for in a respectful and caring way. He thanks all the staff and carers in the kind way they all looked after him.

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Review from Corinne L (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience

My father was a resident of this care home albeit for a short time (Nove 2017 - April 2018) until his death on 3/4/18. During the 5 months, he was there the care and support he received was outstanding. This also helped us as a family taking away a lot of stress and worry during dads final months.
Nothing

was too much trouble for the staff.
Dad was always comfortable and clean.

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Review from K W (Son of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience

The staff make this place a kind and caring care home.
The building lacks investment, it needs refurbishing.
The cooking smells are overpowering when you enter or walk through the corridors.
For this reason, I wouldn't want to be a resident.
Wonderful staff who were absolutely amazing.
Thank you

so much for taking such good care of my late mother.

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Review from Julia F (Daughter-in-law of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience

I have found Alexander Court to have friendly, helpful staff.
There is a warm atmosphere and I think the staff genuinely care about the residents.
I believe the care home would benefit from a bit of updating with new décor and furniture.
Management communication could be better but overall I was

happy with everything.

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Review from Irene H (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience

My father went in respite for one week and I was very worried at first having to put him in a home but I found the staff very good.
All the staff were polite, caring and on hand for every need. I would have no doubt about sending my dad there again. He felt quite at home there and I didn't have to

worry and had the rest that I needed.

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Review from Pam H (Daughter-in-law of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience

Since my mother in law has been there I have found the staff have been extremely good and very helpful so friendly and hardworking. They are very dedicated to their jobs.

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Review from Helen B (Wife of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience

The staff at Alexander Court are excellent.
We have had no problems with my husband's care and are very happy with the service.

Reply from Maribel Pascual, Home Manager at Alexander Court Care Centre

Thank you for your review of Alexander Court.
It is great to hear that our staff do a good job. We do work hard as a team to make sure all residents and their families are happy with the care and service we provide. Kind regards.

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Review from Tony P (Brother of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience

Our visits to the home have been a good experience. The staff have made us welcome and they are so helpful and friendly. We are impressed with the cleanliness and organisation. Thank you to all the staff who are taking care of my brother. We know he is in good hands.

Reply from Maribel Pascual, Care home manager at Alexander Court Care Centre

Thank you very much for your review of Alexander Court.
We are so pleased that you are happy with the care your brother is receiving in the home.
Our staff do work hard to create a happy and friendly atmosphere in the care centre and they try to make all the residents feel at home.
Thank you again.
Kind regards.

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Review from C A (Wife of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience

He enjoyed staying in the care home, he felt cared for, concerned for and secure. The staff took responsibility to look after him, bathed him and accompanied him to the shops. I am very appreciative!

Reply from Maribel Pascual, Home Manager at Alexander Court Care Centre

Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents in a safe and comfortable environment and we are glad this has been your experience.

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Review from K H (Niece of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience

I cannot stress how much all the staff at Alexander Court cared for my uncle with care, understanding, dignity, support even when times were very challenging. They work very hard and kept me informed every step of the way. Especially Daffodil ward. They are always smiling even when things become difficult,

my sincere thanks to them all.

Reply from Maribel Pascual, Home Manager at Alexander Court Care Centre

Thank you for taking the time to leave this review. Our team of friendly, efficient and supportive staff strive to provide the highest possible level of care to our residents and we are pleased to receive this positive feedback.

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Alexander Court Care Centre

Care Provided by Alexander Court Care Centre

Good to Know

Funding & Fees Guide for Alexander Court Care Centre

Facilities