Aston House Care Home

26 Angel Lane, Hayes UB3 2QX
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9.5 83 Reviews
  • Aston House Care Home, Hayes
Located within a residential area of Hayes, in Middlesex, Aston House Care Home is a friendly, comfortable care home with 37 beds, offering residential and nursing care to older people.

Inside, the home boasts a number of tastefully decorated sitting areas, all equipped with specially designed seating to offer residents comfort and relaxation. The conservatory and hairdressing salon are the spots of choice for winding down, and the beautiful, enclosed garden, which is catered to by residents, offers the perfect space to enjoy the warmer months.

Aston House also boasts a range of lovely dining areas, where the catering team work hard to make mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

A home-from-home, Aston House prides itself on delivering personalised care designed around the unique needs and preferences of each resident. The team get to know the people they support, allowing them to not only deliver personalised care but to also offer a lifestyle that suits their personality and capabilities. Whether it be participating in the popular wellbeing and activities programme or enjoying the peace and quiet, residents are fully supported to lead their best lives.

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Care Provided by Aston House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Down Syndrome
  • Epilepsy
  • Muscular Dystrophy
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Seema Jose (Home Manager)
  • Admission Criteria
    • 65 Years+
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Aston House Care Home Reviews (83)

Total of 83, showing 81-83
9.5

Aston House Care Home has a Review Score of 9.5 (9.495) out of 10, based on 8 reviews in the last 2 years. Over all time Aston House Care Home has 83 reviews.

Overall Experience

  • 62
  • 21
  • 0
  • 0
  • 0

Date Published

83
3
5
8
75

Review from Mr I (Brother of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy my sister is here everyone is so nice!!

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Treated with Dignity

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Review from Mr M (Friend of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was my first experience to come to visit a care home. Very astonished but will surely visit.

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Review from Roy (Brother of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was treated with care and consideration. He was clean and shaved. The family were very satisfied with his overall care at Aston House.

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Current Review Score: 9.5 (9.495)

Overview of Review Score

The Review Score of 9.5 (9.495) out of 10 for Aston House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Aston House Care Home is calculated as follows: ( (84 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 94 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.633 Points relating to the number of positive Reviews for Aston House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 8 Positive Reviews ÷ 9.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Seema

Seema Jose

Job Title: Home Manager

Introducing Seema Sandeep Jose
Home Manager at Aston House Care Home, Hayes


What does kindness mean to you?


“For me, kind care is something that can help to make a bad day good, and a good day even better.”


As a Registered Nurse, Seema has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Aston House for 14 years, Seema closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Aston House.


When asked what she enjoys most about her role, Seema remarked:


“I enjoy how happy the Residents are. Seeing their faces light up with a smile gives me enormous satisfaction, it is so rewarding.”


Outside of work, Seema has a keen interest in art, and enjoys regularly taking part in craft activities.


If you would like to find out more information about Aston House, Seema has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.