Barrington Lodge Nursing Home

9-15 Morland Road, Croydon CR0 6HA
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8.6 113 Reviews
  • Barrington Lodge Nursing Home, Croydon
Barrington Lodge Nursing Home is a well-established care home located in a quiet residential area in Croydon. Provides 24 hour respite care, care with nursing, EMI nursing, long term care for people who are totally dependant on others for their continued health and well being.

Carers encourage residents to bring their own possessions to personalise their room and make them feel more at home. The Home has a relaxed, friendly atmosphere with family visits welcomed at any time.

The aim is to provide a safe and comfortable environment for residents, with a happy and homely atmosphere. Barrington Lodge Nursing Home is also very committed to providing a range of activities and outings for clients to stimulate both the mind and body.

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Care Provided by Barrington Lodge Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ann Pavaday and Ruben pavaday (Head of Care)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Last Refurbishment: 2015

Funding & Fees Guide for Barrington Lodge Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care £850 – £1,050
  • (these prices are only a guideline, please contact Barrington Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barrington Lodge Nursing Home Reviews (113)

Total of 113, showing 1-20
8.6

Barrington Lodge Nursing Home has a Review Score of 8.6 (8.575) out of 10, based on 4 reviews in the last 2 years. Over all time Barrington Lodge Nursing Home has 113 reviews.

Overall Experience

  • 71
  • 39
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  • 1

Date Published

113
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109

Review from Sharon R (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrington Lodge Nursing Home operate to a very high standard. The care and compassion is second to none. They keep me fully informed regarding my mothers care. Can highly recommend this nursing home for the way they operate. A very professional outfit. 10 out of 10.

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Review from P J (Sister of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my sister was only at the home for a short time for palliative care, I found them to be caring, considerate and also efficient. I would've been quite happy for her to remain there longer had that been the case.

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Review from C G (Son of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Barrington Lodge Nursing Home in February 2024 and our experience with the home and staff has been fantastic. We could not have asked for better with my mother settling very well and becoming very comfortable with the staff.

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Review from Micheal M (Friend of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend on a regular basis and find the staff pleasant and helpful. The receptionist is a credit to the company and makes you feel welcome.

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Review from Tony N (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Barrington Lodge for two weeks now. The staff are really hard working and friendly, I'm really glad my dad is at Barrington Lodge, he is a lot happier and a lot more settled than at his last home.

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Review from C J (Daughter of Resident) published on 31 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I'm not sure where to start but my father was admitted for end of life care in early August after a stay in a hospice. I myself work in a care home so I tried not to judge too much on first impressions but unfortunately upon my first visit my father was in an extremely small room with peeling wallpaper,
a bed that did not work, a room door with a broken handle and nail clippings and hair on the floor from a previous resident and a soiled pad in the drawers. I can only say that had I been able to view the home I absolutely would have not allowed my father to be admitted to Barrington Lodge. My father changed rooms three times and all of those rooms had issues, falls my father had were not reported to me.
I could say much more but recalling how my father ended his life there, it is too upsetting. The manager is semi part-time and never there.
I am dumbfounded by the CQC Good rating as Barrington Lodge 100 per cent has many serious issues.

Reply from Manager, Manager at Barrington Lodge Nursing Home

Maintenance staff was off sick due to COVID-19 and was unable to complete all refurbishing work. However, the placement team were informed about the nature of the room and due to the urgency to move the client out of the hospice admission was agreed. Once another room became available the client was moved. If the family were unhappy with the choice of placement, they had the option to move the client into another care home. However, they created an unpleasant atmosphere for our staff on each visit. On one occasion, CJ made an unacceptable comment stating that our employees are all foreign and can’t speak proper English. As an employer, we have an equal opportunity policy and this was communicated to the family and was followed by an apology by C.J. The client's family chooses to visit outside my office hour which are after 6pm and weekends.


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Review from P R (Daughter of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Barrington Lodge informed us they had two centres with many rooms available and specialised in end of life care. On arrival, my father was placed in a tiny room. The manager assured the family our father would be moved within two weeks as residents can be moved around to accommodate. Almost three months
later our father is still resident in a box room with a broken hospital bed, a door that can only stay open with a chair obstructing, a bell that is rarely in reach of our father and doesn't register to his room, and a small table that is lopsided, causing spillages and is rarely in our fathers reach. There are no facilities for my father, we have placed a TV in his room but it is only turned on when we visit and the controls are never in his reach when we arrive. The room and floor are always sticky. Staff are unaware of our father's needs and do not assist with his food or drink. There are many other issues management does not address. The overall standard in our case is extremely poor but maybe not yours.

Reply from Melvin Pavaday, Deputy Manager at Barrington Lodge Nursing Home

I am extremely disheartened that you felt the need to write this review. This review is not a direct representation of how we conduct ourselves at Barrington Lodge. As you are aware the issues all stemmed from the council placing your father at Barrington Lodge in the only room available at the time. This was clearly dictated to the council prior to placement much to your dissatisfaction. We tried our hardest to be as accommodating as possible, offering a potential room switch if one became available (which it never did). On numerous occasions, I asked you if you were having any issues, to which you only replied about the current room size. There was no mention of care standards. It is quite upsetting that this review was written when we have an open-door management policy here at Barrington Lodge, any issues that do arise are dealt with by myself or our Registered Manager. I wish you all the best.


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Review from J S (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some members of staff are always approachable, others aren't. If a problem, once mentioned to manager, problem dealt with immediately. Laundry to be desired. Clothes muddled and whites end up pink or grey.

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Review from V O (Sister of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care.

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Review from F H (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service to mum. Staff are always friendly patient and kind. Always have the residents' interest at heart. Never had any issues or concerns. Mum is always smiling and laughing when I see her.

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Review from J M (Son of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad went into care 2 months ago and this is my first (only) experience of a care home. I was worried but dad's care has overall been excellent.

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Review from N F (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a lovely home. The staff are very good and helpful. The residents are well looked after. The nursing staff are good. My mother is well taken care of and she is doing ok.

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Review from Patricia G (Sister of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the family feel very confident in the love and care which our relative receives. We can leave here with great peace of mind.

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Review from John B (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care at Barrington Lodge. Thank you to all the staff and management team for looking after mum.

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Review from L D (Daughter of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care and love my mother receives. I did not experience this in her two previous homes (one residential and one dementia nursing home). I can rest in the knowledge that my mother is also safe and monitored regularly.

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Review from Sue F (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are always friendly they show knowledge of my mother's needs both physical and emotional. I can see that my mother's needs are cared for week after week; she has been here for 10 months. It is always very, very clean and my mother is always clean which is important to her dignity.

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Review from Wendy B (Niece of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely satisfied with my aunt's health and well-being. It gives me peace of mind knowing she is well cared for.
It is important for me at this time as I am dealing with another elderly aunt and juggling both is a challenge if I wasn't assured my aunt is well catered for here.

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Review from Simon H (Stepson of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent place for recovery and care. My stepmother is really happy here.

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Review from Mary W (Wife of Resident) published on 27 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lucky to find the place. My youngest son went on the computer to find the best one in Croydon and this was the best place.

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Review from N O (Son of Resident) published on 27 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Barrington Lodge in November 2017. From the first day I was impresed by the way the head of care and her team ran the home.
From front of house, down through the care workers, kitchen staff and cleaners, everyone has treated Mum with care and dignity.
Nothing is a problem and the
care staff are brilliant.
I would recommend Barrington Lodge to anyone, all day long.

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Current Review Score: 8.6 (8.575)

Overview of Review Score

The Review Score of 8.6 (8.575) out of 10 for Barrington Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Barrington Lodge Nursing Home is calculated as follows: ( (36 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.83 Points relating to the number of positive Reviews for Barrington Lodge Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 4 Positive Reviews ÷ 8.8 = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Barrington Lodge Nursing Home

What types of Care is Barrington Lodge Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barrington Lodge Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Barrington Lodge Nursing Home have?

There are 34 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Barrington Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barrington Lodge Nursing Home to the centre of Croydon?

0.9 mile(s) as the crow flies, distance by road may be significantly further.