Beech Court Care Centre

298/304 South Street, Romford RM1 2AJ
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9.6 33 Reviews
  • Beech Court Care Centre, Romford

Care Provided by Beech Court Care Centre

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 53 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mary Zuwaradoka (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime.


  • Parking
  • Free on-site parking.


Beech Court Care Centre Reviews (33)

Total of 33, showing 21-33
9.6

Beech Court Care Centre has a Review Score of 9.6 (9.558) out of 10, based on 13 reviews in the last 2 years. Over all time Beech Court Care Centre has 33 reviews.

Overall Experience

  • 22
  • 10
  • 0
  • 0
  • 1

Date Published

33
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20
Overall Experience  Overall Experience 5.0 out of 5

My wife went into a care home last year for respite. It was so bad I took her out after ten days. On coming into this home with its cleanliness and excellent staff gave both of us a good lift, it was like going into a first-class hotel.
Being so ill my wife needed extra special care and in Beech Court,
she has certainly received that.
I look forward to her having a long and peaceful stay here and I am sure she does too.

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Overall Experience  Overall Experience 5.0 out of 5

Whenever I visited the resident, he was always comfortable and clean. I knew he was in safe hands. The staff was always polite and friendly and the manager was always welcoming, no matter what time of day I arrived.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at Beech Court for 5 years. She was extremely cared for by all staff and was very happy. The manager was very accommodating and approachable as were all staff. My wife was always clean and looked after and I highly recommend Beech Court 100%

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Overall Experience  Overall Experience 4.0 out of 5

My wife is always clean. I have problems with her hearing aids going missing.
Staff are excellent, except one or two who are not on the ball. They do a very demanding job, to get 100 per cent perfect staff is impossible. I would like to thank all the staff for their hard work and patience.

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Overall Experience  Overall Experience 4.0 out of 5

My brother is very happy here. The staff are very friendly and professional. He enjoys the activities and also his meals.
I would recommend this care home.

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Overall Experience  Overall Experience 4.0 out of 5

My partner lives in Beech Court due to his lack of mobility. From him moving there to this time August 2019, I have found the home to have a very good friendly atmosphere. Everywhere is cosy, comfortable, clean and welcoming.
The ladies and gents who look after the residents and home are happy, friendly
and helpful to the residents and visitors. I would recommend this care centre.

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Overall Experience  Overall Experience 4.0 out of 5

We, as a family, are very happy with the care my mum has been given.
She always seems to be happy and comfortable and well cared for.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been at the home for 2 months and seems happy there. She is always clean and assisted. When she needs the help of the nurses, they are always ready to help. I visit her at least 3 times a week and all the staff are very pleasant.
I am happy with her care and would recommend Beech Court to
other people.

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Overall Experience  Overall Experience 5.0 out of 5

The care Mum received while at Beech Court was excellent. She was so well looked after, the staff were very kind, efficient and attentive to her needs. Unfortunately, she was in the final stages of cancer but we know that Beech Court helped both her and us during this time. The staff were very friendly
and welcoming to both Mum and us and this made Beech Court feel very homely and comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

I have experienced a first class service for the full seven years that mum has been here so far. My mother has always been kept clean and comfortable and I have never had cause to complain.
I would recommend Beech Court to anyone who has a relative suffering from Alzheimer's Dementia like mum.
The
very experienced management and caring staff ensure the smooth running of the care home in my opinion.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and respect that Mum receives at the care home.
Mum is always clean and tidy, the carers/nurses are always watchful and polite to Mum.
I would have no problem in recommending the care home to friends or family.

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Overall Experience  Overall Experience 5.0 out of 5

Staff and management are very friendly. Home always pristine, clean and pleasant smelling.

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Overall Experience  Overall Experience 5.0 out of 5

We want to say a heartfelt thank you for all the care and kindness shown to mum. Mum had always enjoyed her food and often said how much she enjoyed her meals even sometimes getting an extra helping. In the year mother spent at the home everything was always as it should be with caring professional
staff. The home was well managed and maintained.

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Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Beech Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Beech Court Care Centre is calculated as follows: ( (95 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 154 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech Court Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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