Cambridge Nursing Home

61 Cambridge Park, London E11 2PR
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9.6 29 Reviews
  • Cambridge Nursing Home, London
Cambridge Nursing Home is a family run business in Wanstead, East London provides care and support for 49 residents. It is a family-run business that takes pride in knowing all its residents and staff. The management team has over 30 years' experience owner-operating care homes in the London Borough of Redbridge.

They are proud of the dedication and commitment of their team. Many of their Senior Nurses have been part of the team for over 10 years, and some of their Care Assistants have been with them for 20 years.

Cambridge Nursing Home's primary concern is the welfare of all its residents; looking after their physical, emotional, and social needs. The highly specialist and qualified team have one focus, to provide a first class service for those in their care.

Aiding this, each and every resident is supported by purpose-built and modern facilities designed to aid the exceptional delivery of 24 hour care provided.

Cambridge Nursing Home is more than just a nursing home. They are a home where everyone is made to feel at home, part of the home community, and part of the family.

Care comes first at Cambridge. They are here to make sure you or your loved ones, receive the support and attention they deserve for a better quality of life.

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Care Provided by Cambridge Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Cambridge Nursing Home Ltd
  • Person in charge
  • Louis Rouxelin (Registered Manager)
  • Admission Criteria
    • Please call for more information
    • Ages 40+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times but are asked to respect that Cambridge Nursing Home is a home for 49 individuals. Visitors are asked not to disturb others especially around meal times.


  • Parking

  • There is a car park at the front of the building.


Cambridge Nursing Home Reviews (29)

Total of 29, showing 1-20
9.6

Cambridge Nursing Home has a Review Score of 9.6 (9.648) out of 10, based on 22 reviews in the last 2 years. Over all time Cambridge Nursing Home has 29 reviews.

Overall Experience

  • 21
  • 8
  • 0
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  • 0

Date Published

29
2
15
22
7

Review from John P (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received fantastic care and support whilst staying at Cambridge Nursing Home. The staff were wonderful in their dealings with my mother, I cannot praise them highly enough. I will always be grateful to all the staff for making my mothers last days comfortable and peaceful.

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Review from M H (Friend of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to always find my friend happy and comfortable. The staff are always kind and helpful. In the future when available it would be nice for her to have a room with a view and some trees to see. The general care of the home is clean and all the facilities work. Thank you.

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Review from A D (Sister of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Re assurance - support - care and dignity.
Always felt secure in knowing my brother was well looked after and his medical needs were not neglected.

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Review from Victoria A (Resident) assisted by family/friend published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so nice to me, and I also like how the staff are very kind and helpful to me. I enjoy having my meals all the time. I enjoy being given the newspaper to read every morning. Also, I love doing the yoga classes, I really enjoy it quite a lot.

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Review from Timothy P (Resident) assisted by family/friend published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the food so much; it's just lovely. The staff have been excellent and very helpful to me. They are very attentive. I also enjoy the activities, especially doing the yoga classes. I just love the environment and it feels very nice to make new friends every day during the activities.

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Review from R W (Resident) assisted by family/friend published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I completely love everything here. The food is exquisite, so enjoyable. The chef makes the food that I want. I also like the staff very much, they are absolutely fantastic; they really provide me with all the help that I need. I enjoy being in my beautiful room while doing any provided activities, like
reading and word search.

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Review from A F (Son of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was treated with great care and dignity for the last 6 months of his life.
I was amazed by the efficiency and patience of the staff.

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Review from Sharon W (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursing home couldn't have been more helpful. They were efficient, friendly and so caring. I would recommend this care home completely.

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Review from M P (Son-in-law of Resident) published on 27 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Support from staff has been positive and caring.

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Review from C M (Resident) assisted by family/friend published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and helpful.
Love and enjoy the food.
My room is always nice and clean.
Love and enjoy the activities, especially the exercises.
Privacy is always respected.

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Review from J R (Resident) assisted by family/friend published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and helpful.
The food is lovely.
The room is always clean and someone comes to clean it up every day which is good.
Love the activities, is something I enjoy the most.
Privacy is respected.

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Review from C S (Daughter-in-law of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful friendly staff communication is amazing. We are new to the home and I cannot fault the friendly staff and my mother in law seems happy. The room is lovely the team and friendly and I am happy with the communication I have had with them.

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Review from Janet C (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a big change from home to a care home, but all the staff have been very helpful in keeping us informed and welcoming us. Food and cleanliness are very good.

Reply from Louis Rouxelin, Registered Manager at Cambridge Nursing Home

Dear Janet, Cambridge Nursing Home expresses gratitude for your valuable time in providing us with uplifting and favourable feedback regarding our various team members. I will communicate your positive comments to all staff during my upcoming staff meeting next week, in order to ensure that they are informed about the acknowledgement of their dedicated efforts and to encourage them to continue their excellent work.


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Review from Susan F (Niece of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always impressed with how helpful and kind all the staff are. Office staff answer the phone promptly and always willing to book a visit as I request and my request for a loaned wheelchair is ready for my uncle to use. Nursing staff, also all other staff, on my uncle's floor show interest and willingly
give up their time to discuss any matters with me.

Reply from Louis Rouxelin, Registered Manager at Cambridge Nursing Home

Dear Susan, thank you so much! We will pass on your appreciation and positive comments to our team, which we believe will boost their morale and inspire them to remain dedicated in providing person-centred care to our residents ensuring their safety and well-being.


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Review from A N (Next of Kin) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'Exemplary' - all round refer to ratings. Hospital and ambulance crew provided with necessary paperwork - 'efficient'. Sensitivity provided by staff and some more than others. Customer service skills from all departments within the care home residents are dealt with good ability, experience and attention.
However, some give much more empathy, given presented by majority of staff including attention to minor details. Each individual's needs are provided for or achieved generally in my review.

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Review from Paul C (Son of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very impressed with all aspects of home and staff. I feel my mother is safe, well looked after and the staff actually care! Only niggles I have are actually getting in the home, especially at weekends, and the lift, which has a mind of its own. Would also like to see more use of garden and
outings.

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Review from A D (Stepdaughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased to be able to formally express my appreciation and gratitude for the care given by Cambridge Nursing Home to my stepfather. I smile about the care every time I visit. It is far superior to his previous residencies. He seems to be much happier and more settled. Thank you to everyone involved.

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Review from C T (Daughter of Resident) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cambridge Nursing Home has a very professional approach. It is well managed with a good deal of attention to detail. The management, nursing and care staff have been concerned to improve my mother's experience and they show a warm, friendly attitude to both her and our family. Communication is good
and we feel very connected to my mother's care and day-to-day issues. Staff do find time to sit and chat to her but as someone who is bedbound with impaired sight and vision, there are no activities that suit her position.

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Review from B H (Resident) assisted by family/friend published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service I receive. The carer is wonderful. Recently, I have been very unwell. I had confidence in my carers and all the senior nursing staff. There is a wonderful team spirit of care and compassion and kindness at Cambridge Nursing Home.
Thank you.

Reply from Nicola Cawthorn, Admin at Cambridge Nursing Home

It's great to hear such positive feedback for the team - thank you!


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Review from D H (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring, hardworking staff. A very friendly care home.

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Cambridge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Cambridge Nursing Home is calculated as follows: ( (171 Excellents x 5) + (75 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 253 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cambridge Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (7)

Louis

Louis Rouxelin

Job Title: Registered Manager

Joined: 2023

Cambridge Nursing Home Registered Manager.


Laya

Laya Aquino

Job Title: Deputy Manager

Deputy Manager at Cambridge Nursing Home.


Anne

Anne Marie Beeharry

Job Title: Senior Registered Nurse

Senior Registered Nurse at Cambridge Nursing Home.


Jurate

Jurate Balciuniene

Job Title: Senior Registered Nurse

Senior Registered Nurse at Cambridge Nursing Home.


Jo

Jo Leonard

Job Title: Office Manager/Director

Office Manager and Director at Cambridge Nursing Home.


Mario

Mario Leonard

Job Title: Facilities Manager/Director

Facilities Manager and Director at Cambridge Nursing Home.


Tayvanie

Tayvanie Nagendren

Job Title: Managing Director

Managing Director at Cambridge Nursing Home.


Frequently Asked Questions about Cambridge Nursing Home

What types of Care is Cambridge Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cambridge Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cambridge Nursing Home have?

There are 43 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Cambridge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cambridge Nursing Home to the centre of London?

8.9 mile(s) as the crow flies, distance by road may be significantly further.