Carrick House Nursing Home

61 Northwick Avenue, Kenton, Harrow HA3 0AU
Submit a Review
10 49 Reviews
  • Carrick House Nursing Home, Harrow
Carrick House Nursing Home provides 24 hour skilled nursing care and post-operative convalescence care. Set in a residential, quiet area of Harrow, it is registered with the Brent and Harrow Health Authority for the provision of dedicated care for the elderly.


The home offers varied activities for the wellbeing of residents including hairdresser, chiropodist, library service and local clergy. Friends and family are always welcome and a full dietary service is provided to cater for residents’ needs.

Show Carrick House Nursing Home on the Map

Care Provided by Carrick House Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ramona-Mioara Muraru (Care Manager)
  • Admission Criteria
    • 65+
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Carrick House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,500
  • (these prices are only a guideline, please contact Carrick House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Limited on site parking also street parking (see signs)


Carrick House Nursing Home Reviews (49)

Total of 49, showing 21-40
10

Carrick House Nursing Home has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Carrick House Nursing Home has 49 reviews.

Overall Experience

  • 41
  • 7
  • 0
  • 1
  • 0

Date Published

49
4
8
11
38

Review from Timothy H (Son of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last six years here and I can't rate the staff or the care she received highly enough. My thanks to them for all their hard work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graeme M (Friend of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a resident since October 2021 who sadly died on 25th December. At every visit, I was impressed by the professionalism of the staff and the warm care they gave all the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Raffel Z (Husband of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day of my wife being at the home, was well looked after until she was taken to the hospital and she passed away on the 2nd December 2021.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie H (Daughter of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with everything - staff are lovely and Mum is very settled. She is clean and well cared for. The staff know Mum very well and really look after her - nothing is too much trouble. Due to Covid, it was difficult to comment on her room. We are not able to comment on value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start of my father's admission to Carrick House, every single member of staff has been very helpful and understanding. They should all be commended for their dedication. Special thanks to the manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Husband of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ok.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark C (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since organising for Dad to stay at Carrick House, I have felt completely satisfied that he is being looked after and cared for and am able to leave him there with complete confidence.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Niece of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the arrangements made, everyone. It very easy, step by step. All the staff are willing to listen and address our concerns were possible. All the nurses as well as the tissue viability nurser have explained and kept me up to date with my aunt's progress. Maybe, just a not to bear in mind;
the place can do with a refurbishment, otherwise 5-stars from the whole family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J I (Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home friendly and caring. Any sadness I feel comes from me; wanting to be at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P Y (Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is perfect for me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E A (Son of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A clean, comfortable home. The staff are excellent, loving, kind, responsive and helpful. I feel there could be more proactive communication, but I am always given details when I ask. Not many activities for residents, but my mum is not in any way able to take advantage of this. Overall a very good,
peaceful, calm last home for my mum; thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to this home last year 2019. So far, I am happy with the way the manager takes charge of the home, very understanding and helpful. All the staff, nurses look after all the residents making sure we are all safe and there when I need them. I thank the manager and staff for taking care of me. I
would recommend family and friends to the Carrick House Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clive P (Son of Resident) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

With regret, I have found myself having to leave another (yes another) negative review about this home. My father is a resident at this care home. My mother visits daily and has time and time again complained about residents being left alone in the lounge while ALL of the carers are having a jolly up
in the conversatory. They cannot (unless they have X-ray vision and can see through walls) see the residents. Head office are in denial and are oblivious to this. I would not recommend this home, who leaves vulnerable people to fend for themselves in the lounge. People have choked, nearly fallen from chairs., poured drinks over themselves (thankfully not hot tea yet). The home need to wake up and take some responsibility for their inaction to address these concerns of numerous residents. At a recent resident meeting promises where made, nothing has changed. It is an accident waiting to happen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evi G (Resident) published on 25 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed at Carrick HouseNursing Home for a week following open heart surgery. I was pleasantly surprised by the friendliness and willingness of staff to assist and help me. The nurses on duty were very professional and carried out their duties with kind words and encouragement. The care assistants
were polite and accommodating.The food was plentiful and well cooked. I would recommend Carrick House to anyone looking for post operative care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael J (Brother of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was a difficult resident to deal with, shouting at staff. They treated him well and attended to his emergency calls, particularly in this last month when he was very weak.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julian E (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home with caring and supportive staff. Lovely atmosphere and fun parties and entertainment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat A (Sister of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was placed in Carrick House Nursing House because she was bedridden and has bad bed sores. The staff were very professional and kind and she had round the clock care.
She was in the care home for 15 months until she died.
Whilst in Carrick House her overall health deteriorated but the staff
were kind and made sure that she was always comfortable and well looked after. We were always welcomed with a smile when we visited and we felt confident that she was getting the best care.
The manager was always ready to answer any questions that we had.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Son of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the manager and her staff for looking after dad well.
The care could not have been better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in the home for ten months.
During that time he was treated with dignity and respect.
He could be difficult at times but the staff were always friendly and helpful and kept the family fully informed of any developments relating to his health.
The staff went out of their way to make a happy
and cheerful atmosphere with Christmas and birthday parties and a general feeling of good will.
I am very grateful to all the staff for making the final period of Dad's life so pleasant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Granddaughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind care for elderly grandmother. Good food and clean. Friendly staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Carrick House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Carrick House Nursing Home is calculated as follows: ( (126 Excellents x 5) + (5 Goods x 4) ) ÷ 131 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carrick House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Ramona

Ramona Muraru

Job Title: Manager

Joined: 2020

Ramona has been part of the management team at MD Homes since 2017 and started managing Carrick House Nursing Home in 2020.


She is dedicated and disciplined and has a passion for delivering patient-centred care with humanity and respect. Ramona has a wealth of knowledge and experience which includes being a CQC Registered Manager and NMC Registered Lead Nurse.


Her combined skills and enthusiasm provide confident and capable management which in turn makes a difference in the day-to-day lives of our wonderful residents.