Chegworth Nursing Home

23 Downs Side, Sutton SM2 7EH
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9.5 31 Reviews
  • Chegworth Nursing Home, Sutton
Chegworth Nursing Home is a newly decorated and specially adapted nursing home for 43 residents, providing specialist care for older people in Cheam in Surrey.

Housed in a large extended building situated in a leafy residential area in Cheam, there are excellent public transport links and is close to lots of local amenities.

There are a good mix of rooms, some of which are ensuite, and some shared facilities, however, all rooms come with a TV point and optional personal telephones.

The chef prepares an extensive daily menu of well balanced, tasty and nutritious meals.

The home is registered for the Gold Standards Framework in Palliative Care, and was also awarded a 'Good' overall rating by Care Quality Commission (CQC) in October 2016.

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Care Provided by Chegworth Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rekhamol Govindan (Registered Manager)
  • Admission Criteria
    • Ages 30+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Chegworth Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £2,000
    • RESPITE Self-Funded Nursing Care £1,500 – £2,200
  • (these prices are only a guideline, please contact Chegworth Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Chegworth Nursing Home Reviews (31)

Total of 31, showing 21-31
9.5

Chegworth Nursing Home has a Review Score of 9.5 (9.513) out of 10, based on 10 reviews in the last 2 years. Over all time Chegworth Nursing Home has 31 reviews.

Overall Experience

  • 24
  • 6
  • 1
  • 0
  • 0

Date Published

31
4
9
10
21

Review from Steven J (Son of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum was transferred to Chegworth from another home, we could see she was happy and far more comfortable.
The carers had her up and dressed every day and took her to the day room to meet other residents, which was a blessing as she was unable to walk at all.
Our first visit was a BBQ party
in full force which was lovely to see everyone enjoying themselves as we did, so thank you all.

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Review from Kevin W (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad was informed he would have to go into care we were given three homes to visit. As soon as we walked into Chegworth Nursing Home we knew that was the one.
We were greeted by the deputy manager and were treated as family as soon as we arrived. All the staff were friendly and helpful. An excellent
home and a brilliant team.
Marks out of 10=10.

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Review from Sharon R (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was a pleasant clean and professional environment. The staff and management treated my mother with compassion and dignity at all times. I and my family were confident that my mother was being cared for in the best possible way. The support was excellent from all the staff and management ever
especially until my mother's final days.

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Review from I S (Son of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed 24-hour care due to her cancer and other medical issues. Chegworth have provided the most wonderful care in a pleasant and supportive environment. All the staff have been very caring and helpful to my mother and have made her final 6 months happy and rewarding.

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Review from Shirley V (Nephew of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at this care home went out of their way to make the last years of my bed bound Aunt's life as comfortable as possible, tolerating her somewhat ill humour and stubbornness. My grateful thanks to them all.

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Review from S D (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Chegworth just over 8 months. On our first visit, both my wife and I felt the ambience of a warm and caring home. Soon after my mother became a resident, their annual summer garden party gave us the opportunity to meet nearly all the staff and it was a great success. The manager
who runs the home is Chegworth through and through! Nothing is too much trouble. She manages to cope effectively and nothing seems to phase her. All the staff we have dealt with have been helpful and caring with the right disposition. Thoroughly recommend this home.

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Review from Helen S (Daughter-in-law of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The set up of the home is well thought, staff are excellent - very engaging. Food is lovely and very pleasant surroundings.


I feel activities could be increased for those residents that need stimulation.


The home is very well run and exceptionally clean.


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Review from Jennifer L (Wife of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found Chegworth Nursing Home to be quite satisfactory, accommodation and upkeep were excellent, food was good, the nursing team were dedicated and very caring.
The only small criticism is there was no entertainment which we have had elsewhere, presumably having television was supposed to take the
place of this.

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Review from P F (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident here from April 2013 to February 2018 when she peacefully passed. The care given was extremely good. The facilities recently upgraded to a high service standard and the staff caring and professional. The food was excellent with appropriate choice where necessary and the home well
managed.

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Review from Charles B (Husband of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Chegworth Nursing Home management is good. The staff are satisfactory.

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Review from S S (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall better/good compared to other care homes we looked at 2 years ago.


Sometimes there is no attention to some detail eg no straws in drinks when necessary.


Sometimes subtle changes in condition not noticed, very quickly eg infections - urinary or chest.


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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Chegworth Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for Chegworth Nursing Home is calculated as follows: ( (64 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 115 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chegworth Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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