Chestnut Manor Care Home

63 Cambridge Park, Wanstead, London E11 2PR
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9.9 34 Reviews
  • Chestnut Manor Care Home, London
Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities.

Short term private respite care provision is available via a pre-booking system. Minimum 2 weeks stay is required to guarantee availability. Please contact the Home Manager for more information.

The caring and compassionate team believe that life is to be loved, and are committed to getting to know each individual, what’s important to them, their likes and dislikes and creating a warm welcoming family community.

Maintaining personal lifestyle wellbeing choices is paramount at Chestnut Manor, and the extensive engaging activities programme alongside the provision of a cinema, café, hair and beauty salon, spa bathrooms, library, private dining area and a multi faith room enhance residents' day to day living.

Re-designed and built in 2021, each floor has a unique identity bringing the outside in, with spacious light corridors, circular pathways with focal areas, a variety of social lounges and sensory spaces. It was voted a Top 20 Care Home in London 2023 on leading review site, featured in Knight Frank Luxury Care Guide 2023 and was awarded Finalist in Pinders Healthcare Design Awards 2023.

In-house professional chefs create nutritious multi-national menus, which can be enjoyed in the social dining rooms or in the privacy of one’s bedroom.

Chestnut Manor truly offers the ultimate in luxury living in the heart of Wanstead. The team look forward to helping you with your care enquiry.

Follow the home on Facebook to get a flavour of some of the wonderful initiatives and activities organised.

You are warmly welcomed to join Chestnut Manor for a Taster Day experience, where you can take part in daily activities, enjoy a complementary lunch, explore the facilities and meet the team to discuss your care needs.

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Care Provided by Chestnut Manor Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tajá Young (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Chestnut Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home directly for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.


  • Parking

  • Limited on-site parking is available


Chestnut Manor Care Home Reviews (34)

Total of 34, showing 1-20
9.9

Chestnut Manor Care Home has a Review Score of 9.9 (9.940) out of 10, based on 23 reviews in the last 2 years. Over all time Chestnut Manor Care Home has 34 reviews.

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Review from J J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Chestnut Manor Care Home for respite care while my mother, his usual carer, recovered from surgery. He was, to be honest, reluctant to come. However, the staff did everything they could to make him feel welcome and at home. He made friends with other residents and joined in some of
the activities. He also enjoyed the food, which was of a high standard. Should we need further respite care in the future, we would definitely return.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for sharing your father's experience at Chestnut Manor Care Home. We understand that coming into respite care can sometimes be a difficult transition, so it's wonderful to hear that our team made him feel welcome and at home. It's especially heartening to know that he made new friends, enjoyed the activities, and appreciated the high standard of food. We are delighted that you would consider returning should you need respite care in the future. Please do not hesitate to reach out if we can be of any assistance. Wishing your mother a smooth and speedy recovery.


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Review from M H (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care was exemplary. She attended for respite care. The home is bright and modern. The interior is of a very high standard and the ambience is calm. My mother's room was bright, clean and airy. Meals were in an upbeat dining area where residents interacted with each other. A daily schedule
of activities stimulated residents. The best aspect of Chestnuts Manor Care Home were the caring and professional staff at all levels. My mother was treated respectfully at all times. My sister and I, as visitors, were welcomed with kindness. Should my mother require further residential care, we will definitely be back without hesitation.

Reply from Jay Demetrious, Marketing Executive at Chestnut Manor Care Home

Thank you for your kind feedback! We're delighted your mother had a positive experience at Chestnut Manor and that you and your sister felt so welcome. We'd be honoured to care for her again.


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Review from S T (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care and attention that the management team and staff play in making my father's respite care stay, the best we could ask for. 110%!
The team take complete worry away from our lives from the moment we drop him off.
The facilities are 5 star and the level of cleanliness and attention
to detail is second to none.
We would not have dad stay anywhere else now, and we feel that the service is top class and the team work tirelessly for this to work.
Everything is of the highest quality such as the food, entertainment, trips out, the bedroom facilities and accessories. It's a delight.
Dad is treated with kindness, care and dignity always. Nothing is ever too much for the team.
Thank you for caring for him so well.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you so much for your incredibly kind and thoughtful review. We're thrilled to hear that our team's dedication and hard work have brought you and your family peace of mind. Providing a safe, clean, and welcoming environment is our priority, and knowing that you feel confident leaving your father in our care is the highest compliment we could receive. It's especially rewarding to hear that the quality of our facilities, food, entertainment, and outings has made such a positive impression. We believe that every resident deserves to feel at home, respected, and well-cared for, and it brings us so much joy to know that your father has experienced kindness, dignity, and compassion during his stay with us.


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Review from Jo C (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at Chestnut Manor since its inception in the Autumn of 2021. She has severe Dementia and has many complex needs that over a period of two and half years have been handled skillfully.
She has also been treated with much care, kindness and generosity of spirit. It is a testament to
all members of staff from management, nursing, caring, catering and reception that my Mum is still here and has had a quality of life, she otherwise wouldn't have had. All the staff have my heartfelt gratitude, thank you.

Reply from Jay Demetrious, Marketing Executive at Chestnut Manor Care Home

Thank you for your heartfelt review. We're deeply touched by your kind words about Chestnut Manor and our team. It's our privilege to care for your mother and ensure she receives the best quality of life.


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Review from Anne G (Friend of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved here 2 months ago. She needs a great deal of care and assistance with everything. Staff go out of their way to help her and to communicate with her. The staff are kind and caring and look after residents very well. Clear clinical management structure, manager approachable and efficient.
Any minor issues are dealt with promptly. Stable relationship with GP practice which conducts weekly visits. Facilities are excellent, always clean and tidy. I am not responsible for payment of fees and so cannot comment on value for money.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for your kind words, the team at Chestnut Manor Care Home is very grateful for the wonderful feedback and is always available should you have any questions or support.


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Review from Liz I (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to the Chestnut Care Home last week.
His legs need attention weekly due to having serious ulcerations- the team was amazing starting with removing the dressing followed by giving my father the most amazing shower, he was in heaven!
Finally, both ladies applied the viscopaste bandage
which is put on in a specific way - the staff member had watched the video I had sent and then applied the process perfectly!
What a team - thank you.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

The team at Chestnut Manor appreciates your feedback, we are very pleased to hear that the care and support given has made your Dad very happy.


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Review from Graham J (Nephew of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the cost of care, this ranks highly when a comparison is taken London-wide. They so far (resident since October 2023) have excelled all expectations/hopes.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for taking the time to leave a review, the team at Chestnut Manor will be pleased to hear your feedback.


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Review from F K (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely thrilled with the quality of care and quality of life that our elderly, independent-spirited mother is experiencing at Chestnut Manor. The home is beautiful, the facilities superb, the food wonderful, the atmosphere calm and happy and there are lots of varied activities and encouragement
to socialise - but what really makes this home special is all the wonderful staff, from carers and nurses to housekeeping and reception. We've seen our mother flourish in an environment of real love, compassion and professionalism, where she is understood, valued and respected as an individual. We are made to feel welcome at any time, are kept informed about any issues, and always feel able to raise any questions or concerns. Our mother has dementia, so her care needs will change over the next years, but we are confident, having observed similarly excellent care of other residents with more advanced dementia, that she'll continue to be lovingly supported throughout.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for such an amazing review, the team at Chestnut Manor will be so pleased to hear all the lovely feedback. They truly are a special team and are always around to help and support, ensuring your loved ones and family members are treated with the utmost dignity and respect.


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Review from K C (Friend of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very fortunate to find such a welcoming and caring home for our Ursuline sisters. Most of them arrived in September 2021 and settled so quickly which is a great tribute to the staff. Nothing is too much trouble. The staff are attentive and courteous. They act quickly if something is wrong and
contact me if they have any concerns. The activities are well planned, great respect is given to people who belong to a faith tradition. The end-of-life care is excellent. The Manager, leads a great team.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for your lovely review, the team at Chestnut will be glad to hear that you are pleased with the care provided. The Ursuline sisters are very important to the Chestnut family and community, always welcoming new residents with open arms.


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Review from Julie M (Power of Attorney of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very poor experience at a care home locally, where my friend declined in health rapidly; but the care received at Chestnut Manor is of no comparison. The majority of staff are outstanding or what I like to call ‘Westlake Wonders’. The visuals are clearly magnificent, but it is the quality of
care given that is of utmost importance and this is where I feel Chestnut really stands out from the crowd. The respect, compassion and kindness given is matched by expertise and professionalism. Residents also have a number of specialised resources available, alongside staff who really know their stuff. It's clear through their actions that the well-being of residents is at the heart of everything, even when difficulties occur. Where there are errors, it's dealt with appropriately and with complete transparency. The atmosphere at events is joyous and there is love between staff and the residents, with delicious food too! We're so happy at Chestnut and have optimism about the future.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for leaving this heartfelt review, the team appreciate all the positive feedback. The well-being of residents is at the forefront of everything they do and it is great to hear that this is acknowledged and appreciated.


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Review from Jenny P (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I looked at many care homes for our elderly mum and Chestnut Manor came out way ahead. After spending her first delightful Christmas there, we agreed she’s in exactly the right place. We were most concerned about finding kind and perceptive care for Mum (who has dementia and struggles
to vocalise needs). I’m confident that she receives that in spades at Chestnut Manor, not just from the excellent care staff, but from all the staff (e.g. hospitality, who obviously know her well, notice her preferences and always treat her with great dignity and patience). Other strengths include the imaginative programme of activities, wonderful food and the layout of the beautiful home, which manages to give a welcoming sense of community as soon as you walk through the door. I’m kept informed of any issues and know any concerns I have will be dealt with swiftly and appropriately. The home is obviously well-managed and is a happy, caring home. I’m so glad we found it.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for your wonderful feedback, the team at Chestnut take great pride in delivering excellent care and are always on hand to discuss any concerns you may have. The team work together to ensure loved ones are treated as part of the family.


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Review from Vicky B (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Now that a few months have passed, I wanted to write and say thank you so much for taking such very great care of my mother. You looked after her so well for the short time she was with you, you were professional, friendly and endlessly welcoming to her and the whole family. You gave us hope and comfort
at a difficult time. We all loved your home, the staff and the nuns, and are so sad that we did not have time to get to know you all better. Heartfelt thanks and 100% recommendation from our family.

Reply from Laura Davey, Marketing Executive at Chestnut Manor Care Home

Thank you for your kind comments. We are pleased to know you found hope and comfort during a difficult time and that you loved our home. The team at Chestnut Manor will be grateful for your lovely words. Thank you once again.


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Review from Brigitte B (Power of Attorney of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acting as POA for a friend who now resides at Chestnut Manor, it was imperative to ensure that our decision to place her there was the right one, particularly after having experienced the decline of care in her previous care home and the contrast is amazing. The facilities at Chestnut Manor are exceptional,
house keeping is of the highest standard and the staff couldn't be praised more for the care and attention which our friend now receives. The staff is not only very professional, but also treats its residents with utmost compassion and dignity, which is so important for the well-being of each individual. Our friend has visibly improved so much - both in appearance and overall generally. The staff couldn't be more attentive and keep us informed at all times, which is extremely reassuring and gives us peace of mind knowing that we undoubtedly made the right decision placing her under Chestnut Manor's care. Thank you to all the staff for all you do - we really appreciate it!

Reply from Laura Davey, Marketing Executive at Chestnut Manor Care Home

Thank you very much for taking the time to leave such a positive five star review. The hard working team at Chestnut Manor will be thrilled to read these kind and reassuring words. Our belief here at Westgate Healthcare is that everybody deserves person-centred care and that emotional, psychological, physical and medical needs must be met with the utmost care and compassion. Thank you.


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Review from Susan C (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For us, Chestnut Manor is a very different experience to other care homes. Firstly, the decor is more akin to a 4-star hotel. The environment and staff were immediately welcoming and soothing, which was a great comfort to us at a difficult time.
Our mum was received at Chestnut on discharge from the
hospital, following a nasty fall at another care home where she was receiving respite care. Her injuries were life-changing and we were finding it very difficult to cope. Our confidence in the care system was low. That changed in an instant at Chestnut from her assessment, her intake, up until now, Mum has received first-class care. Every member of staff treats Mum with compassion, understanding and dignity.
Care is tailored to her individual and changing needs. Nothing is too much trouble, for Mum or us. Ironically, although she is very unwell, Mum looks better than she has in a long time. This is holistic compassionate care at its very best.
I wish it was the standard, not the exception.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

On behalf of the team at Chestnut Manor, thank you for your wonderful review and comments. We are proud to hear that your experience at Chestnut Manor has changed your confidence in the care system. The team are always available to provide support and offer a caring, compassionate approach to all.


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Review from Harkamal K (Sister-in-law of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law received palliative care at Chestnut Manor in January 2023. Despite having several complications with his ailing health, no request was too difficult for the wonderful staff at Chestnut Manor. They looked after him and all of us during a very difficult time, we will never forget the
compassion shown by the floor team and also everyone else we encountered.

Reply from Laura Davey, Marketing Executive at Chestnut Manor Care Home

Thank you for your kind review. The team at Chestnut Manor will be pleased to hear your brother-in-law received compassionate care at a very difficult time. Our aim is to always deliver first-class care to all our residents. Thank you once again.


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Review from Michael S (Son of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always attentive. Friendly atmosphere. Knowledgeable in the service they provide. The care team are always attentive to Mum's needs and benefits well from the care she receives. Always know that Mum is being well cared for. Top-end care home and always lovely to visit.

Reply from Laura Davey, Marketing Executive at Chestnut Manor Care Home

Thank you for your kind words about our team and home. We are very pleased to hear that Mum benefits well from the care she receives. We are proud of our team who are always attentive and knowledgeable in the services they provide. Thank you.


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Review from Lynne W (Next of Kin) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Chestnuts Manor Care Home since August last year. She is a 95-year-old lady. The care she has received has been exceptional. The staff are very attentive. There is always some sort of activities each day for her to go to if she is up to it. I, myself, have had a good rapport with
the manager as well as the staff. It is a high standard of cleanliness. The food is very good also. I cannot praise the home enough.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for your wonderful feedback, the Chestnut team will be pleased to hear all your positive comments and take great pride in providing first-class care.


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Review from David J (Son of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the spring, my mother had a whole series of medical problems, ranging from pneumonia to repeated bouts of cellulitis. During this time, between hospital visits, she stayed for several weeks at Chestnut Manor Care Home. I can’t speak highly enough of the staff who gave my mother first-class care during
her stay. When some of the health issues flared up again, they dealt with it with tremendous resourcefulness and persistence. The result was my mother was seen very promptly by doctors (including one visit in the middle of the night) and was able to start on her medication within about twenty-four hours or less. My mother benefited enormously from her time at Chestnut Manor. It gave her a chance to literally get back on her feet. At the same time, she realised she wasn't quite ready to go into permanent residential care. Now, she is back in her own home and doing well. The whole family are delighted she has been able to resume the life she knows and enjoys. Long may it continue!

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you very much for your kind words regarding your mother's short-term stay at Chestnut Manor Care Home. The team will be pleased to hear that the care she received was first-class and that she has been able to resume the life she knows and enjoys now she is back in her own home. Wishing you all the best.


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Review from David M (Husband of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the Chestnut Manor Care Home more highly for the care they have provided for my wife who suffers from dementia. She was admitted to Chestnut Manor in January this year, 2023. Since then, she has received outstanding care and understanding from everyone involved in her well-being. All
the staff, carers and nurses, their colleagues who provide the catering and daily activities, the receptionists and others whose tasks make the Chestnut Manor such a welcoming care home. Their professionalism, tolerance, understanding, friendly greetings, nothing seems too much trouble and always with a smile. This care has brought great relief to my wife and all our family. A credit to a well-run home and its management.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you so much for your kind words, our team at Chestnut Manor Care Home work hard to ensure that the level of care to both loved ones and family members is first-class. They are always available to support you all.


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Review from Darryl S (Son of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a trial two-week stay towards the end of last year, my mother made the permanent move to Chestnut Manor Care Home in February. She has had health issues since she moved in and the nursing care she has received has been excellent. The care and love that the staff have for all the residents is beyond
doubt and it gives you peace of mind knowing that. There is a constant program of activities and everyone is made to feel part of them, even if they are restricted on just how much they can take part. The food and options are amazing and in line with a quality restaurant and that includes presentation and service. We actually call it the hotel when we talk to Mum because to us it's more like a luxury hotel than a care home. Forget all the pre-conceived ideas of what a care home is because this is the future and the model everyone else will be aiming to copy, just because you get old there is no reason why you should not still enjoy life and Chestnut Manor does everything they can to make that happen.

Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care Home

Thank you for your very kind, heart-warming review, we are pleased that your mother is receiving the care she deserves and that you have peace of mind. Our team are honoured to receive such amazing feedback, they are always on hand to offer their support, please do not hesitate to contact them with anything you may need.


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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Chestnut Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Chestnut Manor Care Home is calculated as follows: ( (253 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 268 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chestnut Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (16)

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Meet the Team (2)

Tajá

Tajá Young

Job Title: Care Home Manager

Joined: 2024

Tajá is a highly skilled care home professional with over ten years of experience in management, mental health services, and business administration. She is dedicated to enhancing operational efficiency, fostering collaboration, and ensuring the highest standards of care. Tajá holds a Level 5 qualification in Management & Leadership, complemented by a strong nursing background that informs her strategic and compassionate approach to leadership. Her commitment to improving the quality of care and supporting both staff and residents is at the forefront of her professional mission.


Lewis

Lewis More

Job Title: Customer Relations Manager

Joined: 2024

Lewis has been in the care sector for the last 4 years after moving from a career in the hospitality industry. Throughout this, he has had a variety of roles and really understands the impact great care and compassion can make in the lives of residents. He is committed to making Chestnut Manor welcoming to all and will ensure the transition into the home is enjoyable for all residents.


Frequently Asked Questions about Chestnut Manor Care Home

What types of Care is Chestnut Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chestnut Manor Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Chestnut Manor Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Chestnut Manor Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chestnut Manor Care Home to the centre of London?

8.9 mile(s) as the crow flies, distance by road may be significantly further.