Cherry Orchard

1 Richard Ryan Place, Past Castle Green Flats, Dagenham RM9 6LG
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9.6 27 Reviews
  • Cherry Orchard, Dagenham
Cherry Orchard is a Dagenham care facility that looks after up to 40 residents, some of whom have mental health issues that are skilfully handled by an experienced team of well-trained professionals.

The home looks to promote as independent a lifestyle as possible amongst residents, supporting them amongst community life so they remain confident in their day-to-day living skills but with 24 hour access to carers.

Key workers and GPs visit the home regularly and local school and church groups are often involved with social events, much to the enjoyment of occupants.

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Care Provided by Cherry Orchard

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Perpetual Ezeabasili (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Cherry Orchard

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,450
    • Self-Funded Nursing Care £1,600 – £1,800
    • Self-Funded Nursing Dementia Care £1,650 – £1,850
    • RESPITE Self-Funded Residential Care £1,500 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,550 – £1,650
    • RESPITE Self-Funded Nursing Care £1,850 – £1,900
    • RESPITE Self-Funded Nursing Dementia Care £1,900 – £1,950
  • (these prices are only a guideline, please contact Cherry Orchard to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Cherry Orchard Reviews (27)

Total of 27, showing 1-20
9.6

Cherry Orchard has a Review Score of 9.6 (9.555) out of 10, based on 8 reviews in the last 2 years. Over all time Cherry Orchard has 27 reviews.

Overall Experience

  • 22
  • 5
  • 0
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Date Published

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19

Review from J L (Daughter of Resident) published on 1 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed by the attentiveness shown by the staff to all of the residents at Cherry Orchard. A lot of effort is given to make everyone feel comfortable. The home is very clean and the food is of good quality. Very satisfied all in all.

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Review from Mary P (Daughter-in-law of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted to this home via hospital, following a severe brain bleed. All the time in hospital, he was abusive and violent to all staff and family. He has been at Cherry Orchard, exactly one week and is a totally different person. All the staff have treated both him and us with total
respect and have made him feel welcome and at home. I do not know what training the staff receive but the standard is extremely high.

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Review from Angela I (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home for 9 years, and throughout these 9 years it has been outstanding. Unfortunately we lost mum very recently but the care that was given through this by Cherry Orchard was absolutely amazing. Mum's whole time in Cherry Orchard was been everything we wished for. Mum was always
looked after, clean tidy and fed very well. The whole staff of Cherry Orchard are so caring and kind and we have gained a family, I couldn't have wanted mum to be anywhere else than Cherry Orchard. They made mum's final days and hours very comfortable and also looked after us.
Cherry Orchard you are all amazing and thank you.

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Review from Denise M (Husband of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the home and I am very very happy that my husband is in such a caring place and how amazing some of the people are who work there. I do understand that not everyone thinks so but I am in awe of how patient they can be at times and I am eternally grateful for that too.

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Review from J A (Husband of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For many years whilst my wife has been in care at Cherry Orchard the care and surroundings has been nothing but 100% at all times.
Contact is made to me if any situation arises.
All the time this only happens on rare occasions.
I have never had reason to complain.

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Review from Lora E (Niece of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my uncle and was pleased with the care and support he receives from the team at Cherry Orchard. He looked well-kempt and happy. The home environment looked clean and smelled fresh. I watched the resident getting busy with the activities. The activity co-ordinator is doing an amazing job. The
carers were observed treating the residents with respect.

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Review from Stephen B (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a few words to say what an excellent experience I and the family had from the care home. Sadly, my dad, who passed away recently, was a resident at the home for almost a decade, and during that time, he was treated with nothing but the respect and dignity you would expect from a well-run care home.
The staff, from top to bottom, were so kind and friendly, making our visits very comforting during this difficult time for both my dad and family. I would have no hesitation in recommending Cherry Orchard Care Home to anyone, and once again, a big thank you to all concerned.

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Review from Tracey P (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very happy at the home after he was accepted by management. The home is managed and staffed to an excellent degree. Service users are treated with the utmost dignity, and their needs are met with a smile. Nothing was too much trouble. Every staff member from the nursing team, admin, management
and carers needs to be commended. I would recommend it without reservation.

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Review from Michael P (Husband of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, of 62 years, had Alzheimer's, sadly she has now passed but is now at peace and out of pain.
She was at Cherry Orchard Care Home for five years and the care she got was very good. Tthe carers and management were exceptional, delivering such a high standard of care over those years. The home
is clean and the meals are freshly cooked every day. My wife, unfortunately, could not join in the activities but there is a lot going on at the home.

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Review from Zac A (Nephew of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident of Cherry Orchard for the last few years and I can honestly say that it has been an exceptional experience. The staff are very caring and attentive, and always make sure that my uncle is comfortable and well looked after. The facilities are of a very high standard, with
plenty of activities to keep my uncle engaged and entertained. I have no hesitation in recommending Cherry Orchard to anyone looking for a high-quality care home experience for their loved one. My uncle has been very happy there and I can't thank the staff enough for the wonderful care they have provided. Five stars!

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Review from Edward S (Cousin of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the management and staff very helpful. They treated my cousin as if he was a family member. His room was always clean and there were clean clothes always available. They always phoned us if he injured himself, no matter how minor his injury was. They made finger food for him as he was always
on the move. We are satisfied that he received the care we had hoped for him.

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Review from Shani R (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came here in May 2021. She was uncontrollable, the staff here have been very professional, kind and very helpful. Always there to help if any problems. I would definitely recommend this home. It's always clean and the entertainment is brilliant, also the food is of high quality.

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Review from M J (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We're devastated that Dad has to be in a care home, particularly during Covid-19 and lockdown. We haven't been able to visit as often as we would like but we're reassured by the management team and staff at Cherry Orchard Care Home that Dad is being well cared for under very difficult circumstances.
We are grateful to see him looking well and appreciate that the Cherry Orchard staff are doing their best to look after Dad on our behalf.

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Review from John M (Son of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very close to our family home, and all was done to help us get Dad a room. We receive constant updates of any issues or incidents, and we are happy Dad is in the best place for his needs.

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Review from A G (Nephew of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of my uncle's needs are met here. I can't fault the care home. The staff members are attentive to his needs and toy can see that they genuinely care. They treated me with the same respect they show to my uncle.

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Review from Fay W (Daughter of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind and caring. They have treated my father well over the past two years that he has been there. Residents are well provided for and protected. Staff have managed to keep the residents safe given the current circumstances.

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Review from Gerry H (Husband of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very secure and the longer my wife has resided in Cherry Orchard, the greater my admiration for the quality of care that my wife receives.
The staff are so professional and dedicated to care that has to be witnessed to be believed. Anybody can make nice comments but when you actually sit back and witness
the care in action you know from your own personal experience of dementia, it’s the best.


The food is very good quality and freshly prepared.


I had a call last year from a dear friend who is a magistrate and had just visited my wife, and informed me that she considers the home and the food is the best she has ever witnessed in the care environment. Believe me she never holds back on her opinions, and it was not solicited, but it was refreshing and reassuring.


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Review from J S (Wife of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very special, superior, first class and amazing. The building achieves clients' safety requirements. The home is a clean, friendly environment. The staff are very vigilant, awareness around their clients, when necessary their immediate action is unique. In my view Cherry Orchard Care Home,
Dagenham is among the best, renowned care homes worldwide.

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Review from Julie T (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy at Cherry Orchard, has settled in very well, lovely food and staff, room's clean, great activities.
All the family are happy, thank you.

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Review from Diana L (Daughter of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad enjoyed his time at Cherry Orchard. In his three years here the staff have been very good to him, as he could be quite difficult. He was quite a character. Over the time here I have met a lot of other residents who have been great characters.

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Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for Cherry Orchard is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Cherry Orchard is calculated as follows: ( (71 Excellents x 5) + (23 Goods x 4) ) ÷ 94 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Cherry Orchard is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Mid-size Care Home Groups 2025

Recipient: DMP Healthcare

Date: Friday 31 Jan 2025 More details

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Meet the Team (1)

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Pep Ezeabasili

Job Title: Home manager

Joined: 2015

I have been a registered nurse for 30 years, with 10 of those years spent in managerial roles across a variety of healthcare settings. While I have enjoyed working in different areas, my passion lies in providing exceptional care for older adults. Currently, I am proud to lead a highly dedicated team at Cherry Orchard Care Home. Together, we share a commitment to delivering person-centred care that truly makes a difference in the lives of our residents. As a manager, I strive to lead by example, demonstrating empathy, transparency, and proactive communication. I believe in inspiring and empowering my colleagues to reach their full potential and achieve career progression. It is immensely rewarding to know that my work positively impacts the lives of not only the residents but also their families and our staff. In my free time, I enjoy reading, cooking, spending quality time with my family and close friends, and travelling to explore new places and cultures.


Frequently Asked Questions about Cherry Orchard

What types of Care is Cherry Orchard registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Orchard provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cherry Orchard have?

There are 40 Single Rooms.

What are the Facilities & Services at Cherry Orchard?

Own Furniture if required, Smoking not permitted, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherry Orchard to the centre of Dagenham?

1.3 mile(s) as the crow flies, distance by road may be significantly further.