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Cherry Orchard has a Review Score of 9.6 (9.555) out of 10, based on 8 reviews in the last 2 years. Over all time Cherry Orchard has 27 reviews.
Review from D H (Daughter of Resident) published on 17 May 2018
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Treated with Dignity
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Value for Money
Review from Glen L (Brother of Resident) published on 15 May 2018
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The home is always clean. The staff are diamonds, the care and detail to my brother's needs
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Review from R W (Son of Resident) published on 25 April 2017
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Review from D W (Wife of Resident) published on 4 April 2017
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Review from L B (Daughter of Resident) published on 28 March 2017
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Review from Jill (Daughter of Resident) published on 22 September 2016
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Review from Michael N (Husband of Resident) published on 18 May 2016
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The Review Score of 9.6 (9.555) out of 10 for Cherry Orchard is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Cherry Orchard is calculated as follows: ( (71 Excellents x 5) + (23 Goods x 4) ) ÷ 94 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Cherry Orchard is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jun 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home manager
Joined: 2015
I have been a registered nurse for 30 years, with 10 of those years spent in managerial roles across a variety of healthcare settings. While I have enjoyed working in different areas, my passion lies in providing exceptional care for older adults. Currently, I am proud to lead a highly dedicated team at Cherry Orchard Care Home. Together, we share a commitment to delivering person-centred care that truly makes a difference in the lives of our residents. As a manager, I strive to lead by example, demonstrating empathy, transparency, and proactive communication. I believe in inspiring and empowering my colleagues to reach their full potential and achieve career progression. It is immensely rewarding to know that my work positively impacts the lives of not only the residents but also their families and our staff. In my free time, I enjoy reading, cooking, spending quality time with my family and close friends, and travelling to explore new places and cultures.