Churchfields Nursing Home

37 Churchfields, South Woodford, London E18 2RB
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7.9 10 Reviews
  • Churchfields Nursing Home, London
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Care Provided by Churchfields Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Harmanpreet Kaur (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on street


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Churchfields Nursing Home Reviews (10)

7.9

Churchfields Nursing Home has a Review Score of 7.9 (7.883) out of 10, based on 1 reviews in the last 2 years. Over all time Churchfields Nursing Home has 10 reviews.

Overall Experience

  • 7
  • 2
  • 1
  • 0
  • 0

Date Published

10
1
1
1
9

Review from Zoe C (Niece of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle needed care and as he knew this care home, I asked if any rooms were available. I was contacted and offered a room, which I accepted sight unseen.
His care was outstanding and the care offered to me, as his next of kin, went beyond what was required.
My uncle was treated with the utmost respect,
a member of staff ensured he had his paper by picking it up for him on her way to work. He was not interested in food but staff did all they could to entice him to eat.
He died in August after only having 10 months there, but everyone was so kind and caring, we could not have asked for better.
If anyone is looking at this home, our experience was excellent.

Reply from Samit Patel, Provider at Churchfields Nursing Home

Thank you for your kind words and choosing Churchfields. We are all sorry for your loss and appreciate the time you have taken to provide a review. Please kindly do visit when you are able as when loved ones do come to stay with us, they and their nearest and dearest all become part of our family.


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Review from Steph D (Daughter of Resident) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Churchfields Nursing Home from June 2013 until her death in October 2020. From the outset, I was impressed by the friendly and welcoming atmosphere. I was always greeted with a friendly smile and made to feel so welcome. The communal rooms such as the lounges and dining room
are bright and cheerful and the building is well maintained. In addition to regular visits to see my mother, I attended several social events such as Christmas parties and barbeques which all help to add to the family atmosphere. The residents are very well cared for by a good number of staff. Due to the length of time my mother lived at Churchfields, I got to know many of the staff very well and I came to feel like a member of an extended family.
Over the years my mother was living there she was always shown the utmost care and respect - making it the right place for her to spend the last years of her life.
I would have no hesitation in recommending it to friends and family.

Reply from Rohit Patel, Provider at Churchfields Nursing Home

Thank you for your kind words. We will greatly miss your mum; she really did run the Home, which was always great to see. We, all here at Churchfields do hope you are staying safe and well and when the time permits, please do come and visit.


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Review from C R (Wife of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really wonderful care/nursing home. They took great care of my husband and made me part of their family. I shall still keep in touch with them all by visiting and by the phone. He was always clean, well dressed and had good food. A good room with ensuite as well.

Reply from Rohit Patel, Provider at Churchfields Nursing Home

Thank you for your kind words. Please do stay in touch and keep visiting when possible.


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Review from L B (Daughter of Resident) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Churchfields for 18-months. She was happy there, and the care staff were excellent. Mum loved the activities, and that the staff always had time to talk to her.

Reply from Rohit Patel, Provider at Churchfields Nursing Home

Thank you for your kind words and support for the Home. I am happy we made mum feel happy whilst with us.


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Review from Karen D (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has recently been a resident at Churchfields. Her stay was quite short as she sadly passed away but I had to review how wonderful her care was in the short time she was there. Churchfields was not our first choice as mum was sent there from hospital to await further assessment. However, after
2 days we realised how fabulous the care was from a dedicated staff. Every time we visited we were immediately offered tea or coffee and mum was constantly checked upon. When I mentioned that her nails were a little long, a carer immediately arrived with manicure set and painted mum’s nails a cheery pink! Sadly mum wanted little to eat or drink but they went out of their way to find something she might like. I would not hesitate to recommend this nursing home and compliment every single member of staff. Thank you for making mum’s last days peaceful.

Reply from Mr Patel, Provider at Churchfields Nursing Home

Thank you for your kind words. We were very sad when your mother did pass as she was with us for only a short time, yet made an impression on all the staff with how kind hearted she was to all who saw her.


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Review from John Philip S (Brother of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful management and friendly and helpful staff constantly ready to provide whatever assistance is needed. That describes the care home side but nursing care is also available on a twenty-four hour basis. I commend this institution fully.

Reply from Rohit Patel, Provider at Churchfields Nursing Home

Thank you for your review and kind words. I hope we met your expectations.


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Review from Trevor R (Son-in-law of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

For the whole period my mother-in-law was resident at Churchfields she was happy and very pleased with the degree of care, friendship and assistance that was afforded to her. All the staff were very helpful, thoughtful and willing to freely attend to her needs. The environment was pleasant, the food
was good and there were a number of events taking place in which she could participate if she wanted. It's fair to say her every need was catered for. My wife and I were invited to events and we were kept informed of her medical conditions and treatments. Both my mother-in-law and my wife and I felt comforted by knowing she was in good hands.

Reply from Rohit Patel, Provider at Churchfields Nursing Home

Dear Trevor,


Thank you for your kind words. I am happy that Churchfields met your expectations. Please stay in touch and visit when in the area.


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Review from Clare F (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Churchfields to my friends and family. The staff are exceptional in their level of care making my Mum's last 7 months of her life very happy. I feel she was cared for as if she were their Mum and the staff were always happy and friendly towards her and the family alike. I made
great friendships with the staff and still keep in touch visiting the home just to see the staff now Mum has passed away.


From the start they made us feel welcome even down to painting Mum's room the colour she liked, little things make a huge difference to a new resident settling in or not and Mum did. I will always be extremely grateful for the love and care they have for all the residents treating them like family, something not very often found these days. They are unique and will always hold a special place in my heart.


Reply from Mr Patel, Director at Churchfields Nursing Home

Dear Clare,
Thank you for your kind words. Please do continue to visit as you are part of the Churchfields Family.


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Review from Tony F (Stepson of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my experience of the 2 years that my Step Father was in Chuchfields, I must say that he was cared for with much dignity, patience, understanding and kindness.
All the staff and management that I ever had contact with were very friendly, polite and always kept me in touch of any developments in
my Stepfather's condition.
I would unhesitatingly recommend Churchfields Nursing Home to anyone who needed their service.

Reply from Mr Patel, Director at Churchfields Nursing Home

Thank you Mr F for your kind words. It is greatly appreciated and we are all glad you were happy with the care provided.


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Review from P F (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

First impression not great. Looks a little sad and tired. Car park is an asset but houses broken furniture and rubbish in far corner - garden although tidy is not appealing. Window dressing dated and dingy. However, there is a warmth and friendliness inside which is clear for all to see. The staff without
exception show kindness and consideration to all. Food seems to be freshly cooked and served whilst hot and appetising. Would like to see a makeover - particularly in the bedroom - which is dark and in need of modernisation.

Reply from Mr Patel, Director at Churchfields Nursing Home

Thank you for review. The concerns you have raised back our own vision and business plan for the next twelve months, which is always good to know the Home and its service users and families have the same direction. We are looking to give a face lift starting with the communal areas and then followed by the bedrooms, introducing new carpets, colour etc. The clearing of the car park has also been factored in with clearance of unwanted items around the Home, garden to be sorted once a new handyman is placed at the Home. The delay on this has been due to funding discussions with our boroughs taking longer than anticipated, but we have found alternative means now so please bear with us as changes will be coming. I also thank you for the comments in regards of the care shown by all the staff.


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Current Review Score: 7.9 (7.883)

Overview of Review Score

The Review Score of 7.9 (7.883) out of 10 for Churchfields Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Churchfields Nursing Home is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.156 Points relating to the number of positive Reviews for Churchfields Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 1 Positive Reviews ÷ 6.4 = 0.156

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Churchfields Nursing Home

What types of Care is Churchfields Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Churchfields Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Churchfields Nursing Home have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Churchfields Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Churchfields Nursing Home to the centre of London?

10.0 mile(s) as the crow flies, distance by road may be significantly further.