Clairleigh Nursing Home

104 Plaistow Lane, Bromley BR1 3AS
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9.6 68 Reviews
  • Clairleigh Nursing Home, Bromley
The proprietors and staff would like to extend a warm welcome and invite you to visit Clairleigh at any time.

Clairleigh is a spacious, comfortable purpose built nursing home situated in the suburb of Wildmore green. It is nine miles south-east of the centre of London and within walking distance of Bromley town centre.

The layout of the home is specifically designed to provide a safe and pleasant environment.

Clairleigh Nursing Home aims to provide the finest nursing care for residents. Clairleigh is equipped with all the facilities necessary to make a resident's stay comfortable and beneficial.

Professionals offer an exceptionally high standard of care for older people and those with disabilities as well as post-operative and convalescent residents.

Clairleigh provides care for 50 residents, 48 single and 2 shared rooms all with en-suite shower facilities. Each room is provided with Nurse Call Bell, TV and telephone points.

The home has lounge facilities on each floor with a TV lounge. Clairleigh's main attraction has always been its beautiful garden. Recently they have added a cinema room, library, activities room, hairdressing salon, and a new dining and bistro area. There is a new patio area overlooking the beautiful gardens. Recently Clairleigh have implemented a sensory room with a mobile sensory trolley which they can use for residents who are bedbound. Also a lovely memorial garden as been built

Clairleigh has been accredited with Six Steps End of life programme by St. Christopher Hospice

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Care Provided by Clairleigh Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Palmgrange Ltd
  • Person in charge
  • Sacha Rock (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Clairleigh Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,950
    • Self-Funded Nursing Care £1,800 – £1,950
    • RESPITE Self-Funded Residential Care £1,800 – £1,995
    • RESPITE Self-Funded Nursing Care £1,900 – £1,995

  • The fees also depend on room sizes and location of rooms


  • (these prices are only a guideline, please contact Clairleigh Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to come any time but please be advised that meals times can be very busy. Visitors are requested to leave by 8PM unless there are special circumstances.


  • Parking

  • Parking for visitors


Clairleigh Nursing Home Reviews (68)

Total of 68, showing 1-20
9.6

Clairleigh Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years. Over all time Clairleigh Nursing Home has 68 reviews.

Overall Experience

  • 59
  • 8
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Date Published

68
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10
15
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Review from D C (Son of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Clairleigh Nursing Home are so professional and helpful and plenty of them. They take care of my mum (now bed-bound) and we turn up at random times and always see great nursing. We really recommend Clairleigh.

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Review from C C (Respite Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A delightful respite experience. Very good care. Very clean, food good - altogether excellent.

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Review from Lynne T (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home enough, they genuinely care for their residents. My mother was admitted in July 2024, and the staff from the nurses to the carers and management and entertainment are completely committed to making my mum's new life as comfortable as possible. I visit at various times of the
day and have always been welcomed. My mother seems very happy and I know that she feels confident in their hands. Thank you Clairleigh Nursing Home.

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Review from V G (Respite Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Clairleigh after a hospital stay for partial hip replacement resulting from a fall. Feel fortunate to have secured a room here as care has been exceptional. It is personal care, all carers are friendly and helpful and mindful of my needs. The facilities are excellent and all residents appear
happy and well looked after. There is a happy atmosphere enhanced by many activities that are all encouraged to take part in.

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Review from H B (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father was cared for, for 2 years at Claorleigh Care Home, Bromley.
I and my family cannot speak more highly of the home. The level of care and compassion at all times are outstanding! Numerous meetings are held and staff go that extra mile always. It is a lovely setting being clean and bright.
What
a super place, which made the last 2 years for my Father the best they could have been.

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Review from A B (Friend of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have an old friend who has been at Clairleigh for about two years. I visit her each week and I have been very impressed. I think the most important thing when thinking of a care home is the staff" All those I met are just the best. They genuinely love their residents. There is plenty of entertainment
for those who want to partake. I was amazed at how quickly my friend accepted her new life. She has a very comfortable en-suite room and can spend as much time as she wants there. Having seen several care homes I would highly recommend Clairleigh.

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Review from M R (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The day-to-day care at Clairleigh is very good. My Mother has dementia and her needs are usually met by highly trained competent staff. The activities are exceptional and the activity team could not be more dedicated to making Clairleigh the happy and welcoming home it is.

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Review from C P (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father spent the last 5 months of his life at Clairleigh Nursing Home. All of the staff were loving, patient, and very kind to my Dad who had Alzheimer's. Dad passed away peacefully and the night staff made the sad time more bearable.
I will have fond memories of Dad's last days, great entertainment,
and genuine caring staff.

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Review from L H (Husband of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to have got my wife into Clairleigh.
My family and I find it very satisfactory.
I cannot answer to final question about value for money as we have that under assessment currently and I do not know how much I will have to pay.

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Review from D F (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has dementia and has very little short-term memory but the activities and the many social events brought into the home, with music and singing, has the most amazing effect. She can remember the words and sings with a smile on her face. She enjoys the armchair and attends the hairdresser weekly.

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Review from Ray A (Friend of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my dear friend on Wednesday 27th December, who is with you for what is probably end-of-life care. I was very impressed with what I saw: staff, establishment, level of care, monitoring and attention. I couldn't have hoped for better. I left with comfort in the knowledge that my friend could
not be in a better place. Thank you so much.

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Review from Jane S (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long stay in hospital my mum moved into Clairleigh eight years ago. The care is exceptional and the staff genuinely care about the people they are looking after. The residents are all treated as individuals and all their needs are taken care of. Standards of the home are very high, it is extremely
well kept with great facilities. I think that so many of the staff seem to have been there for a long time, which is a good indication of the way the home is run and the benefit of that for the residents is immeasurable.

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Review from Werner B (Husband of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hello, everyone looking for a lovely care home for a loved one then I recommend Clairleigh.
My wife has been in the home since 2018 even with all the difficulties a care home has to deal with Covid etc. Everyone in the home has been lovingly looked after and cared for. Yes, I can highly recommend
Clairleigh Nursing Home. Thanks for looking after my wife.
Love to you all.

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Review from Mark W (Son of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found Clairleigh to be a well-run nursing home and very clean. The staff was very kind and willing to do the little extra things for my father and the day-to-day care was very good. The entertainment team were excellent and the support from the team since the passing of my father has been a great comfort
to the family.

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Review from J S (Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have enjoyed being here. The staff are helpful and the residents I have spoken to have all been polite and helpful. Hope I have been too.

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Review from Fiona B (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Clairleigh Nursing Home for a year now. The staff are amazing and I think they are the kindest group of people I have ever met. There is always a cheerful greeting and a laugh to be had.
The activities (including regular outside visitors) have kept Mum engaged and there
have been several events for residents' families to enjoy with their loved ones and outings arranged throughout the year. The staff work together for the benefit of the residents and treat everyone with dignity and care.
The home is light, bright, clean and cheerful.

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Review from Vicki H (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I simply can not thank Clairleigh enough for the care and compassion shown to my mum and to us as a family. My mum spent almost two years in Clairleigh until her passing. She transferred from the hospital during the height of Covid. The staff at Clairleigh welcomed Mum into their family instantly. Mum
suffered from dementia, and whilst this was a confusing and upsetting time, I believe she always felt safe and knew she could trust the team at Clairleigh. The activities team put on a varied and engaging range of activities and has a beautiful garden which they make excellent use of in the summer. Lunches always smelt delicious and tea, coffee and cake are always readily available. The nursing and care staff always made sure Mum was well-presented and treated her with kindness and dignity right until her last days.
Dealing with dementia is so tough, but without Clairleigh, it would have been a thousand times tougher. Thank you.

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Review from Annette C (Daughter of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Clairleigh Nursing Home for a 4 week period of respite care and we were very impressed with all of the staff who did everything they could to make both my Mum and our family welcome. The standard of care was excellent and it is a very pleasant environment, my mum particularly enjoyed
using the garden space.

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Review from Helen P (Daughter of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh Nursing Home residents, including my mum and dad, have enjoyed several outings recently in a purpose-built minibus to a local garden centre and also to the museum. My parents both have mobility issues so wheelchairs were in use throughout the day and the dedicated staff ensured that they
were safe and happy. Packed lunches were provided too and many lovely photos were taken throughout the day which I will treasure. It was wonderful to see Mum and Dad out and about again. In addition - it was Mum and Dad's wedding anniversary a couple of weeks ago and they arrived at their lunch table to find it sprinkled with decorative hearts and large vase of roses. It's the small, caring touches that makes Clairleigh such a home from home.

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Review from Paul B (Son of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (85) has been with Clairleigh Nursing Home now for 7 weeks (following a fall at home, deteriorating health and a stay in hospital) and she has been looked after and cared for so well by all the staff at Clairleigh since the day she arrived. The premises are extremely bright, attractive and
spotlessly clean. The nursing care and attention to my mum have been faultless and I cannot thank the staff enough for everything they are doing for her and us as a family in making sure she is safe, well looked after and happy. Mum has taken time to settle in but is doing so very well and there has been a noticeable improvement in her overall wellbeing. All of the staff are so welcoming and friendly and no matter what time we call or visit someone is always on hand with a reassuring voice and happy to always spend the time to update us and chat.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Clairleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Clairleigh Nursing Home is calculated as follows: ( (124 Excellents x 5) + (32 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 172 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clairleigh Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (2)

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B Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.


No image found

K Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.


Frequently Asked Questions about Clairleigh Nursing Home

What types of Care is Clairleigh Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clairleigh Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clairleigh Nursing Home have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Clairleigh Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clairleigh Nursing Home to the centre of Bromley?

0.7 mile(s) as the crow flies, distance by road may be significantly further.