Clairleigh Nursing Home

104 Plaistow Lane, Bromley BR1 3AS
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9.6 68 Reviews
  • Clairleigh Nursing Home, Bromley
The proprietors and staff would like to extend a warm welcome and invite you to visit Clairleigh at any time.

Clairleigh is a spacious, comfortable purpose built nursing home situated in the suburb of Wildmore green. It is nine miles south-east of the centre of London and within walking distance of Bromley town centre.

The layout of the home is specifically designed to provide a safe and pleasant environment.

Clairleigh Nursing Home aims to provide the finest nursing care for residents. Clairleigh is equipped with all the facilities necessary to make a resident's stay comfortable and beneficial.

Professionals offer an exceptionally high standard of care for older people and those with disabilities as well as post-operative and convalescent residents.

Clairleigh provides care for 50 residents, 48 single and 2 shared rooms all with en-suite shower facilities. Each room is provided with Nurse Call Bell, TV and telephone points.

The home has lounge facilities on each floor with a TV lounge. Clairleigh's main attraction has always been its beautiful garden. Recently they have added a cinema room, library, activities room, hairdressing salon, and a new dining and bistro area. There is a new patio area overlooking the beautiful gardens. Recently Clairleigh have implemented a sensory room with a mobile sensory trolley which they can use for residents who are bedbound. Also a lovely memorial garden as been built

Clairleigh has been accredited with Six Steps End of life programme by St. Christopher Hospice

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Care Provided by Clairleigh Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Palmgrange Ltd
  • Person in charge
  • Sacha Rock (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Clairleigh Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,950
    • Self-Funded Nursing Care £1,800 – £1,950
    • RESPITE Self-Funded Residential Care £1,800 – £1,995
    • RESPITE Self-Funded Nursing Care £1,900 – £1,995

  • The fees also depend on room sizes and location of rooms


  • (these prices are only a guideline, please contact Clairleigh Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to come any time but please be advised that meals times can be very busy. Visitors are requested to leave by 8PM unless there are special circumstances.


  • Parking

  • Parking for visitors


Clairleigh Nursing Home Reviews (68)

Total of 68, showing 21-40
9.6

Clairleigh Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years. Over all time Clairleigh Nursing Home has 68 reviews.

Overall Experience

  • 59
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Date Published

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Review from L W (Daughter of Resident) published on 4 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 months at Clairleigh Nursing Home, Mum has settled and is well cared for. Mum is mentally very bright and enjoys participating in activities and engaging with the staff, all of whom are friendly and client focused. She has her newspaper delivered daily, although I'm not sure she has time to
read it as she is occupied with seeing her many visitors and participating in Clairleigh Nursing Homes's organised activities. Now that the weather has improved, she is very happy to sit in the garden with a good book. She also uses the hairdresser weekly, is seen by the GP who comes in, as well as the chiropodist. Everything is laid on for the client's comfort and health care.

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Review from J D (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Clairleigh Nursing Home for nineteen months now and is as happy now as she was at the beginning. She is now bedbound but still receives the same amount of care and love from all the staff and it is so reassuring for me that she is so well looked after. I am so glad we chose
Clairleigh as Mum's new home from home.

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Review from C A (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Clairleigh Nursing Home at the beginning of this week after a prolonged stay in hospital. On arrival staff were so kind and attentive Mum quickly relaxed and began to feel at home. The room is beautifully decorated as are the communal areas. The garden is beautiful and well tended. All the
staff I have met have been kind, happy and friendly. All residents I have seen seem happy and engaged in life! I feel confident Mum is going to do really well here and I am very thankful for that.

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Review from Kat C (Granddaughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say how much I enjoy visiting my grandparents at Clairleigh Nursing Home. Everyone is so warm and friendly and I am always made to feel welcome and enjoy tea and cake in the afternoons! The garden is beautiful so it is particularly lovely visiting in the spring and summer as we can sit
outside. My grandparents are very well cared for and it's really heart-warming to see how much they are loved and respected by the staff and it's very reassuring to know that they are safe and happy. Thank you to everyone at Clairleigh.

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Review from J C (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been residing at Clairleigh Nursing Home for over six years. We recently had a health scare and the staff and management have been exemplary in looking after her, not only in the physical sense but with great compassion and empathy. The management, nurses, carers, activity coordinators,
reception, cooks, laundry and maintenance staff have been absolutely wonderful in their support for my mother and also for my sister and myself.
Communication from the current management within these hard times has been regular and concise and visiting has been arranged by the fantastic activities team and carried out in a very secure Covid environment. The inhouse facilities, including a cinema room and garden, are great and a lovely hairdresser, manicurist and chiropodist attend the residents regularly. We are currently very happy with her care and would not have her live anywhere else.

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Review from J O (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management, care, entertainment are all excellent. Food is very good. I am so grateful to Clairleigh Nursing Home for my mum’s care, it’s hard to put into words. They even find time to support me when I feel emotional, always ready to listen and talk.

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Review from Imogen B (Daughter of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Clairleigh Nursing Home for over a year now and with his advancing dementia and significant memory loss, it has become his home. It has been an exceptionally challenging time for care homes, placing a great deal of added stress on staff, residents and families. Clairleigh
has risen to these challenges with kindness and professionalism. I pass on my appreciation for all the care my dad receives, so often going the extra mile to support both residents and their families.
Thank you for the wonderful and vital work that you do.

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Review from Alexandra C (Granddaughter of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents have shared a room at Clairleigh for over 3-years, and as a family, we could not be happier with the care and attention they receive. As a member of the medical profession, I have been very impressed with the way the nurses and carers address the individual needs of my grandparents,
especially my grandmother with Alzheimer's. They are treated with respect, patience and positivity, and Grandad once told me when feeling unwell that he had been "overwhelmed with care". The new manager and deputy manager are a formidable team with an 'open door' policy, and nothing is too much trouble. Also need to mention the superb activities organisers who do a wonderful job keeping residents active and entertained. They even organised a party to celebrate my grandparents' 60th wedding anniversary last summer. Clairleigh is a Covid-secure, warm, safe and happy environment, and when I visit, I always feel welcomed. Very happy to recommend Clairleigh to anyone looking for a care home.

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Review from Trudi B (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh Nursing Home is a wonderful, caring care home. There is a terrific balance between professionalism and friendliness.
My elderly mum has been cared for so well, with patience, humour and empathy.
Thank you.

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Review from Chris L (Son of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is in her 90s, frail and has dementia, is very well cared for at Clairleigh. All the staff I encounter are friendly and caring. The visiting limitations during the pandemic have been challenging for my mother and the family, but the management and staff at the home have communicated with
me regularly and clearly, making things as easy as possible. I am happy to recommend this nursing home.

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Review from Jane W (Daughter of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I have been unable to visit my mother or speak to her directly I am unable to give an accurate review. However, the staff who greet me at the front door when I am making deliveries are all very welcoming and helpful. Prior to lockdown, my mother was very happy with her surroundings and the care she
has received. There have been food issues when the chef had been changed. She has been kept save and Covid free!

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Review from S E (Niece of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service at all times. Staff friendly, knowledgeable and supportive. Fantastic facilities - cinema, dining hall. Beautiful garden. Lots of weekly activities. Knowledgeable and supportive manager. Thank you for making my uncle's last few months good ones.

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Review from I S (Friend of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my friend was being discharged from hospital, it was obvious that she could not go home immediately to look after herself. She was fortunate that there was a vacancy at Clairleigh. The assessment of her needs was carried out very sensitively. It wasn't long before it was obvious that this would
have to be a permanent placement. It was not easy for her to give up her independence and despite being difficult at times the staff treated her with kindness and courtesy.

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Review from M S (Resident) assisted by family/friend published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is very good here.

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Review from Vincent S (Son of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am particularly referring to the family day on Saturday the 27 July. My wife and I attended, as well as my sister and her husband. Fortunately, the weather was good and the party spilled out into the garden. It was a great opportunity to meet other residents and their families and it was very well
organised with a good singer singing popular 50s and 60s songs. The bar was well run and the food was amazing, attractively presented savouries, cakes and fruit, and plenty of it. Well done Clairleigh, it was an excellent occasion.

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Review from L T (Wife of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am my husband's carer he has dementia and walking problems. I needed a rest after 7 years of looking after him. We are self-financed so I chose Clairleigh. They were attentive, kine and he was always clean. There were lots of things going on to entertain patients.

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Review from Jan M (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident at Clairleigh for just under 5 years until her death recently. The staff were caring, compassionate and attentive to her needs. Staff were friendly and treated Mum with dignity and respect. I felt happy in the knowledge that Mum was safe and looked after well by the team. The home
was bright and clean. Since the refurbishments, there was plenty of space in the lounge area for the residents and their visitors to sit together as well as being able to find a quieter space to be with Mum when we visited.

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Review from Jeffrey B (Son of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased that my mother was able to spend her last months in such a caring environment, particularly during her last few weeks when she became confused and vulnerable.
Credit should also be given to the staff for creating a friendly and life affirming culture making it a pleasure to visit on a regular
basis.

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Review from Alison M (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old father required palliative care. We looked at several homes and picked Clairleigh Nursing Home on the basis of the welcome we received. The care and attention given to as we viewed and that we weren't put under any pressure. There was not a day that we regretted that decision. Not only
did they take extremely good care of my father but also showed care and compassion for his wife who visited every day. They also kept us well informed of everything concerning his care and treatment. An excellent facility.

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Review from A C (Husband of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff were very good, treating my wife with dignity and real affection. I felt the nursing care was considerate and gave me confidence in their work. The environment was welcoming from the start and continued in that vein.
It was a real home from home as far as it could be under the circumstances.
I felt she was safe and happy.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Clairleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Clairleigh Nursing Home is calculated as follows: ( (124 Excellents x 5) + (32 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 172 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clairleigh Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (2)

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B Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.


No image found

K Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.