Clairleigh Nursing Home

104 Plaistow Lane, Bromley BR1 3AS
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9.6 68 Reviews
  • Clairleigh Nursing Home, Bromley
The proprietors and staff would like to extend a warm welcome and invite you to visit Clairleigh at any time.

Clairleigh is a spacious, comfortable purpose built nursing home situated in the suburb of Wildmore green. It is nine miles south-east of the centre of London and within walking distance of Bromley town centre.

The layout of the home is specifically designed to provide a safe and pleasant environment.

Clairleigh Nursing Home aims to provide the finest nursing care for residents. Clairleigh is equipped with all the facilities necessary to make a resident's stay comfortable and beneficial.

Professionals offer an exceptionally high standard of care for older people and those with disabilities as well as post-operative and convalescent residents.

Clairleigh provides care for 50 residents, 48 single and 2 shared rooms all with en-suite shower facilities. Each room is provided with Nurse Call Bell, TV and telephone points.

The home has lounge facilities on each floor with a TV lounge. Clairleigh's main attraction has always been its beautiful garden. Recently they have added a cinema room, library, activities room, hairdressing salon, and a new dining and bistro area. There is a new patio area overlooking the beautiful gardens. Recently Clairleigh have implemented a sensory room with a mobile sensory trolley which they can use for residents who are bedbound. Also a lovely memorial garden as been built

Clairleigh has been accredited with Six Steps End of life programme by St. Christopher Hospice

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Care Provided by Clairleigh Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Palmgrange Ltd
  • Person in charge
  • Sacha Rock (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Clairleigh Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,950
    • Self-Funded Nursing Care £1,800 – £1,950
    • RESPITE Self-Funded Residential Care £1,800 – £1,995
    • RESPITE Self-Funded Nursing Care £1,900 – £1,995

  • The fees also depend on room sizes and location of rooms


  • (these prices are only a guideline, please contact Clairleigh Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to come any time but please be advised that meals times can be very busy. Visitors are requested to leave by 8PM unless there are special circumstances.


  • Parking

  • Parking for visitors


Clairleigh Nursing Home Reviews (68)

Total of 68, showing 41-60
9.6

Clairleigh Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years. Over all time Clairleigh Nursing Home has 68 reviews.

Overall Experience

  • 59
  • 8
  • 1
  • 0
  • 0

Date Published

68
3
10
15
53

Review from J H (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home was exactly what we were looking for. Mum had a wonderful but short time here. Everyone we came across was very helpful and nothing was too much trouble. There was always something going on for the residents from entertainment, pet visits and trips out. It was home from home.

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Review from Fran G (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Clairleigh Nursing Home for over 3 years until her death. She was very immobile and the carers and nurses were always cheerful, friendly and diligent in their care. The home is bright and clean and never smelt of anything unpleasant. The staff helped us organise an 80th birthday for
mum and were really helpful.

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Review from Donald W (Resident) assisted by family/friend published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh is a lovely home with very caring staff and management. The home is clean with lovely rooms and excellent food. Nothing is too much trouble and all requirements are catered for., The staff, both the carers and nurses look after the residents with care, patience and compassion. Visitors are
made to feel welcome. The owners are regular visitors and the home manager is very knowledgeable and knows each resident. The manager runs the home with care, giving an atmosphere of congeniality and safety.

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Review from Patrick M (Partner of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring respite period. Sometimes appears to be short staffed.

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Review from S G (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities. Amazing staff, caring, respectful, willing to help with all concerns. It's a pity the minimum wage is all that the carers receive, it should be more!

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Review from Julie H (Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely beautiful caring home. Caring compassionate staff clean and tidy nothing but praise for this nursing home 5 star
Thank you for looking after our mum truly caring staff until our mum sadly passed


Would love highly recommend xxx


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Review from Micheal S (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They gave proactive advice in a friendly way. The room was clean, light and airy.
The staff (all of them) and management went out of their way to make mums stay as pleasant as possible. They took the trouble to get to know mum- she wasn't just an elderly sick person.

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Review from S C L (Friend of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh Nursing Home provides excellent nursing care and support in a calm and pleasant environment. The staff are efficient whilst still being warm and friendly.

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Review from Terence C (Friend of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit in May, I was made to feel very welcome. I went unannounced and the staff I met were all helpful. My friend was being well looked after and had only good things to say about the home and the people looking after him. He likes to go in the garden and as he is in a wheelchair, they
always find time to take him out there. He likes the activities and quizzes. I am welcome to visit anytime, any day and there is always tea and coffee on hand. This is a very good care home with excellent management and staff.

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Review from P S (Resident) assisted by family/friend published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and helpful. They give a very good level of care. Food is of a good standard. Menu varies. Always given a choice. My room is of a very good standard and is kept clean.

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Review from Gaynor H (Sister of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team are always extremely welcoming when I visit my brother. I feel they know him as a person, not just a patient. He appears to be clean and well fed and his clothes are clean. The home is currently undergoing extensive building work, however, my brother's room is always clean. My brother
says that the staff are all very kind. When I visit they are often having a laugh with him and other residents.

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Review from Amy M (Resident) assisted by family/friend published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very organised, overall very agreeable. Activities sufficient and appropriate. Staff are very friendly and helpful. The environment has very high standards of cleanliness and care. Very well managed, relatives and friends always made to feel welcome.

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Review from Richard W (Brother of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and very comfortable home.

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Review from C W (Daughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who was a resident at Clairleigh Nursing Home, died on the 20th of May. She was there for only three and a half months but was extremely frail and ill. During that time, she was cared for with great kindness and at the end, the staff were wonderful. I have rarely witnessed such tenderness
and compassion from every level of personnel and they were an immense comfort to me at my time of loss. I cannot speak highly enough of them.

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Review from Margaret S (Sister of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister has been in Claircleigh Nursing Home (2 years) she has been well cared for as she is completely bedridden. Since she came here there has been considerable building, extension work going on. Despite these difficulties, the staff have all coped well and with cheerfulness.

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Review from Mary G (Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grateful to them for having me here. Other people in the same condition.
Lovely staff.

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Review from Paul B (Son of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost three years and has received extremely good care and attention. Many of the staff have been exceptional in their dedication and sensitivity and have gone beyond their job requirement to make the residents feel safe and cared-for.
Major building work has recently
cramped the lounge areas temporarily, but the activities manager has done sterling work in keeping the residents entertained and motivated.
I feel very confident that my mother is in safe hands.

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Review from A M (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are caring and considerate. Home is undergoing development but having said that the residents come first. Frequent activities e.g singing.

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Review from A G (Son of Resident) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for one year and during that time I have found the home to be an excellent environment with very caring staff and everyone is always helpful. There have been two occasions when my father had falls and I was contacted by the home so I am happy that the resident's welfare
and safety are maintained. Although the building works have been ongoing throughout the past year and the residents have not suffered at all although visitors parking at the home has been difficult at times. The programme of activities has been excellent including some visiting entertainers and on some occasions, visits to theatres have been organised.

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Review from Sarah G (Granddaughter of Resident) published on 5 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother has been at Clairleigh for nearly two years, we have found the home to very friendly caring and understanding to individual residents needs.
The staff often go above and beyond to ensure that the residents are happy, relaxed and treated with the utmost dignity.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Clairleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Clairleigh Nursing Home is calculated as follows: ( (124 Excellents x 5) + (32 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 172 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clairleigh Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (2)

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B Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.


No image found

K Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.