Clairleigh Nursing Home

104 Plaistow Lane, Bromley BR1 3AS
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9.6 68 Reviews
  • Clairleigh Nursing Home, Bromley
The proprietors and staff would like to extend a warm welcome and invite you to visit Clairleigh at any time.

Clairleigh is a spacious, comfortable purpose built nursing home situated in the suburb of Wildmore green. It is nine miles south-east of the centre of London and within walking distance of Bromley town centre.

The layout of the home is specifically designed to provide a safe and pleasant environment.

Clairleigh Nursing Home aims to provide the finest nursing care for residents. Clairleigh is equipped with all the facilities necessary to make a resident's stay comfortable and beneficial.

Professionals offer an exceptionally high standard of care for older people and those with disabilities as well as post-operative and convalescent residents.

Clairleigh provides care for 50 residents, 48 single and 2 shared rooms all with en-suite shower facilities. Each room is provided with Nurse Call Bell, TV and telephone points.

The home has lounge facilities on each floor with a TV lounge. Clairleigh's main attraction has always been its beautiful garden. Recently they have added a cinema room, library, activities room, hairdressing salon, and a new dining and bistro area. There is a new patio area overlooking the beautiful gardens. Recently Clairleigh have implemented a sensory room with a mobile sensory trolley which they can use for residents who are bedbound. Also a lovely memorial garden as been built

Clairleigh has been accredited with Six Steps End of life programme by St. Christopher Hospice

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Care Provided by Clairleigh Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Palmgrange Ltd
  • Person in charge
  • Sacha Rock (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Clairleigh Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,950
    • Self-Funded Nursing Care £1,800 – £1,950
    • RESPITE Self-Funded Residential Care £1,800 – £1,995
    • RESPITE Self-Funded Nursing Care £1,900 – £1,995

  • The fees also depend on room sizes and location of rooms


  • (these prices are only a guideline, please contact Clairleigh Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to come any time but please be advised that meals times can be very busy. Visitors are requested to leave by 8PM unless there are special circumstances.


  • Parking

  • Parking for visitors


Clairleigh Nursing Home Reviews (68)

Total of 68, showing 61-68
9.6

Clairleigh Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years. Over all time Clairleigh Nursing Home has 68 reviews.

Overall Experience

  • 59
  • 8
  • 1
  • 0
  • 0

Date Published

68
3
10
15
53

Review from P B (Son of Resident) published on 23 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very clean, well-managed home with caring staff. My mother enjoys her surroundings and is particularly complimentary about the staff, the food and her room. The home has been undergoing major renovations and this has not affected the quality of the services provided. It has a warm and friendly
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Review from Phil (Son of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased we have chosen Clairleigh for our mother at this stage of her life. Particularly considerate and effective management support/assistance has been provided to our family, providing reassurance at a testing time for all concerned. Good liaison with local hospital and GPs is evident.
Caring and friendly nursing staff are always present to attend to mum's needs, with careful and respectful attention provided.

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Review from Linda H (Daughter of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh Nursing Home just works. From the moment you walk in it just feels right. It is like home - not a care home or a nursing home - just home. From the amazing staff to the facilities and atmosphere you can't go wring with Clairleigh. Mum has been there for 18 months and there has been several
changes but I have never doubted the ability of the staff to give the very best to all the residents. They genuinely care and it helps me sleep at night knowing that mum is in safe hands.

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Review from M H (Son of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Clairleigh Nursing Home for just over two years. She has received consistently good care which has resulted in her being very much part of the care home family. There has been a lot of change at Clairleigh, not only staff but major building works. Overall, this change has been
handled well. My mother does not have dementia, so is not "the norm" when compared to most of the other residents. However, Claireleigh has respected and maintained my mother's dignity and provided stimulation that is essential.

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Review from S T (Daughter of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clairleigh Nursing Home is a wonderful and unique nursing home. As soon as I went there I knew it was the right place for my mum. The building is beautiful with a very homely atmosphere. However, what makes Clairleigh really special is it's amazing and wonderful set of staff. They are truly dedicated,
caring and kind and do everything they can to help. I know that my mum is in the best possible home - where she is loved and I can have the piece of mind and trust that she will always receive excellent care.

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Review from Diana O (Daughter of Resident) published on 4 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is very welcoming and comfortable, a real home from home. It has beautiful gardens, the food is good and all the residents are kept nice and they all look very happy.
Sadly Mum was only at the home for 3 weeks before she passed away. I could not have wished for better care in her final
days. She was treated with great care dignity and respect and the staff were genuinely upset at her passing. There was no rush for us to leave and the Manager is a genuinely nice caring person. I would highly recommend this home to anyone.

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Review from Carol P (Niece of Resident) published on 29 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came to Clairleigh in April 2015.
The welcome she received was lovely and every member of staff made her feel so much at home. The standard of her room was excellent and I could not have wished for better care for her. Nothing was ever too much trouble and the carers and all nursing team went
beyond expectations.
The manager was available to answer any questions. Thank you so much.

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Review from Valerie G (Daughter of Resident) published on 21 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is currently a resident at Clairleigh Nursing Home. She is unable to walk and needs assistance with almost everything.


The staff - nurses and carers are first class. They really seem to genuinely care about their residents and try to make life enjoyable for them. My mother is treated

with patience, dignity and respect and I want to thank the staff at the Clairleigh for all their help.


Mum's room is lovely with a nice view of the garden. The food is good too.


If there is a medical problem with mum then one of the nurses always telephones to let me know what is happening.


I would be happy to go to the Clairleigh as a resident if and when I become infirm.


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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Clairleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Clairleigh Nursing Home is calculated as follows: ( (124 Excellents x 5) + (32 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 172 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clairleigh Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (2)

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B Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.


No image found

K Bains

Job Title: Owner of the Home

Joined: 2011

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.