Coplands Nursing Home

1 Copland Avenue, Sudbury, Wembley HA0 2EN
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10 106 Reviews
  • Coplands Nursing Home, Wembley
Coplands Nursing Home is conveniently located in a quiet residential street in Wembley and within easy access of Wembley Central station and other local transport links.

The 79 en-suite rooms are decorated to high a standard, with modern furnishings and fittings throughout. An experienced multicultural care team at the home work hard to adapt to the varying needs of residents, with a focus on delivering high standards of personalised care.

The home has been recognised for its positive work with student nurses and student doctors and has an ongoing partnership with an international college to provide internships for international student medical professionals to the benefit of all who live and work in the home.

Care Provided by Coplands Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Babita Lama (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1998
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Coplands Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,559
    • Self-Funded Nursing Care from £1,822
    • Self-Funded Nursing Dementia Care from £1,841
  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.


  • (these prices are only a guideline, please contact Coplands Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No restrictions.


  • Parking
  • Limited parking available on-site.


Total of 106, showing 101-106
10

Coplands Nursing Home has a Review Score of 10 (9.953) out of 10, based on 45 reviews in the last 2 years. Over all time Coplands Nursing Home has 106 reviews.

Overall Experience

  • 96
  • 10
  • 0
  • 0
  • 0

Date Published

106
7
23
45
61
Overall Experience  Overall Experience 5.0 out of 5

It was an excellent home. The staff are very helpful and welcoming. My mum was here for 10 years, excellent food, staff are well organised. She was very happy. It was like a second home we used to come from Birmingham every other week. Very very pleased.

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Overall Experience  Overall Experience 5.0 out of 5

Copelands is brilliant in every way. The staff are very loving and caring and the cleanliness is impeccable, spotless, food excellent. The residents get all the nutrition they need. Thank goodness my wife is there.

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Overall Experience  Overall Experience 5.0 out of 5

Best nursing home and staff care.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say how proud you must be of your home. Your staff hygiene, kindness, cleanliness are fantastic and the best part is I feel very happy when I leave because I know my wife is loved and cared for by all of you.


Thank you so much.


Reply from Sybil Wright, Manager, Coplands Nursing Home at Coplands Nursing Home

Thank you so much for taking the time to write such a wonderful review of our home. The whole team at Coplands really appreciate such positive feedback, as we continue working together to provide a high standard of care for all of our residents.


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Overall Experience  Overall Experience 4.0 out of 5

I have attended this home for many years. My friend has been cared for very well. The staff are always welcoming and friendly. They have Christmas parties for the residents which I am pleased about. All in all, a very pleasant experience. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

All the carers are very friendly and helpful. Food is very good considering my uncle is a vegetarian.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Coplands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Coplands Nursing Home is calculated as follows: ( (510 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 532 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coplands Nursing Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Feb 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Babita

Babita Lama

Job Title: Home Manager

Hi, my name is Babita and I am extremely proud to be part of the team at Coplands Nursing Home as their Home Manager.


After finishing University I have worked in various Care Homes and NHS Trust as a Registered Nurse. Time progressed and I became a Clinical Lead, then Deputy Manager and then was appointed Registered Manager in 2022.


We have built a strong team of dedicated and long serving professionals at Coplands Nursing Home and I still love it as much as the first day I walked in. Its an absolute rollercoaster some days, but I always strive for us to do things better. I have been awarded with Best Manager of The Year 2021 and Social Care Award 2022.