St David's Care Home

12 Castlebar Hill, Ealing, London W5 1TE
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8.1 19 Reviews
  • St David's Care Home, London
St David's Care Home in Ealing, West London, provides residential, dementia and nursing care for older people on a long or short term basis. Palliative care is also supported at the home.

The home is spacious and bright, offering a homely and welcoming environment and most bedrooms have ensuite wetroom facilities for personal care to be delivered in the privacy of their own room.

A dedicated activities coordinator organises an inclusive programme of events and activities and there is a minibus for outings.

For those seeking a quiet meditation space, or to maintain their spiritual, cultural or religious practice, there is an on-site chapel.

The team at St David's Care Home are on hand to support you should you wish to find out more about the home.

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Care Provided by St David's Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fatima Totanes (Home Manager)
  • Admission Criteria
    • Anyone requiring personal or nursing care subject to completion of a needs assessment
    • Ages 18+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1911
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for St David's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • Self-Funded Nursing Care £1,600 – £1,600
    • Self-Funded Nursing Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,600 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,600

  • Fees include accommodation, care package, housekeeping, laundry, all meals and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact St David's Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors to home are welcome anytime.


  • Parking

  • Visitor onsite parking all hours


St David's Care Home Reviews (19)

8.1

St David's Care Home has a Review Score of 8.1 (8.135) out of 10, based on 3 reviews in the last 2 years. Over all time St David's Care Home has 19 reviews.

Overall Experience

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Date Published

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Review from S S (Brother of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regarding the staff in Activity.
Three staff members in particular. I wanted to tell you how much I appreciate the quality of this work. Their performance activity quality is consistently outstanding, exceeding my expectations every time. I am completely impressed with their professionalism and customer
service. For example, they use a certain still in dealing with my brother's anxiety. I think my brother is lucky to have those 3 people looking after him.

Reply from Fatima Totanes, Care Home Manager at St David's Care Home

Thank you for sharing your heartfelt feedback regarding our Activity staff. I will ensure your kind words are shared with the team. Regards.


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Review from M B (Mother of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff that deal with our son are absolutely superb, his needs are dealt with professionally with care.

Reply from cheryl stockwell, service manager at St David's Care Home

Thank you so much for your review. It means a lot to us, especially to the nurses and carers who always want to care for your son with respect and dignity.


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Review from P H (Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As this has been the only home I have lived in, so I am unable to make a comparison. However, during the 7.75 years, I have been here, there is an ongoing problem with losing items in the laundry, which have my room number on.

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Review from S A (Mother of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find that the staff to be doing their job to the best of their ability and training most of them, especially day staff are very transparent in what they are going, always trying their best for the residents to give comfort and care. They are very kind in listening to families' historical backgrounds
of the resident in order to create the most needed atmosphere for the residents to live in. They are also very respectful and prepared to take ad-hoc measures in the case of need, like when residents are agitated or in discomfort.

Reply from Patricia Williams, Director at St David's Care Home

Thank you so much for your lovely feedback. It is reassuring to hear such positive words and that the staff are really making a difference to both residents and their families.


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Review from Derek G (Husband of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheerful, competent staff and comfortable premises.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for such lovely feedback; we will share it with the wider team.


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Review from M E (Friend of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There are not enough permanent staff. There is not enough contact between me and another friend of the resident and the staff, both carers and management. We are her closest friends, family distant and far away.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for your feedback. We are continuing to recruit for permanent staff, predominantly nurses, but we have consistent agency staff that we use on a regular basis to ensure continuity of care for the residents. In regards to communication, weekly updates are sent to residents and families from management, we have regular residents and relatives meetings, and the home supports contact with families and friends via different communication methods, and this is also supported by the activities team. I would be happy to understand in more detail exactly when you say not enough contact. Thank you for taking to send in your review.


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Review from S E (Son of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, caring and compassionate. Everyone is very kind and warm and looks after my father with dignity and respect.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for your lovely feedback regarding your experience with our care home.


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Review from Victoria T (Daughter-in-law of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the staff really helpful and friendly, can't do enough to help. The premises are clean, and we always see people cleaning. The rooms are lovely with everything you need. The food is really nice and varied, so there is something for everyone. They have been very accommodating to our Mum's
needs and to our family's visits.

Reply from Patricia Williams, Director at St David's Care Home

Thank you so much for your lovely feedback and your experience of the care home. We are very pleased to hear that we are able to meet Mum's needs and also as a family.


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Review from Catherine T (Sister of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident of St David's for many years. I visit as often as I can as I am not from the UK. I have always found them most welcoming, and the care he receives is excellent. Staff are very helpful, and they treat him with dignity. When Covid happened in March 2020, I was worried. I
couldn't visit or even travel to see him. Staff were very reassuring, provided me with weekly and sometimes twice weekly Skype calls to my brother. This allowed us to see each other at least virtually during this difficult time, which was really great. The manager provided weekly updates by email, and when I could visit in July 2021, it was wonderful to see how well he was looked after. We were both so happy to see each other again. Covid restrictions continued into 2021, and visits were limited. Staff are very kind and recognise and understand my brother's care needs. He can ring me whenever he needs to. I would certainly recommend St David's.

Reply from Patricia Williams, Director at St David's Care Home

Thank you so much for the lovely feedback about the care the staff have provided to your brother and also the reassurances to yourself. I will share this feedback with the wider team.


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Review from Jayne B (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St David's for two years. She suffered a brain injury and does not have mental capacity. She cannot communicate very well and is extremely vulnerable as a result. I feel the care she receives at St David's is outstanding. Despite some reliance on agency staff, many members
of the St David's team have worked there for years. All staff (new and old) have been very caring, patient and kind to my mother; they know her very well and treat her with respect. Importantly, this has been consistent throughout. They are helpful and courteous to me and keep me informed of any issues or changes related to my mother's wellbeing. After years of being unsettled elsewhere, my mother is now settled, and I feel confident she is receiving the care she deserves. I am so very grateful for St David's and highly recommend it.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for such a lovely review and for taking the time to share your experience, as it helps us as a team to continue to provide the best quality care to all our residents. We are actively recruiting permanent staff as we are aware of how important it is to have a consistent and regular staff team.


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Review from Susan D (Friend of Resident) published on 21 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is physically weak but mentally strong. She is known by name, treated with dignity, kept aware of what is happening with regards to management and proposed activities. She is involved with activities, which are varied and provided by staff, volunteers and visiting groups of entertainers. There
is a close (but entirely optional) connection with the local Parish Church. I know two other folks here who are now mentally challenged and are well cared for. I cannot comment on value for money as we do not discuss it.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for your lovely feedback, which is much appreciated. Your kind words and your experience you have shared will be extended to the wider team.


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Review from C H (Daughter of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been attending daycare at St David's Home for the past few months between one and three days per week. The staff are always so welcoming, helpful and friendly. Mum loves going to St David's Home and feels very comfortable and secure there. There are a lot of varied activities during the
day, and she receives lots of stimulation, socialisation and is very happy being there.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for such lovely feedback about the home and the staff. We are very happy to hear that your mum enjoys coming to St David's for daycare and feels that there is a lot of activities available for her.


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Review from Diana W (Sister of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of St David's Home is that the staff are caring and well trained. I also feel that they are proactive in their approach and very helpful. My sister feels comfortable, and someone is always at hand to offer assistance.
The room is a fair size and bright with good light, and the grounds
are also green, beautiful to look out on. Yes, I would recommend it.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for your lovely feedback; we are very happy to hear that your sister feels very comfortable at St David's and that the staff team are caring and helpful.


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Review from F T (Friend of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy to see how he is being treated, by the team of nurses.
The place looks clean, and the staff are friendly and caring.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for your lovely feedback about the care provided by our staff team and how clean the environment was.


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Review from Keira F (Granddaughter of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the care home has been very good. They are so nice and helpful to my nan. They are always there for her and help her in so many ways. I would recommend this to anyone who needs a place for their loved ones to go.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for such a lovely review of the care home. The team at St David's works very hard to ensure all residents receive the best care possible. I will proudly share this feedback with the team, which is well deserved.


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Review from Nicola F (Daughter of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into St David's at the end of January 2021.
Since being here, she has received the best care here.
All of the nurses and staff are always very friendly and warm.
My mum has settled in really nicely, and her health has improved as well with the loving care of the wonderful nurses.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for taking the time to send in such a lovely review about the care home and the staff; it is much appreciated by us all at St David's.


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Review from C P (Son of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

St David's continues to provide a safe and caring environment for my mother. The staff are always welcoming and extremely friendly and have the well-being of all residents at the centre of everything they do.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for taking the time to send such a lovely review of the home and staff team.


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Review from M G (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rooms and all other areas excellent. Provision of additional service eg, physiotherapy, chiropodist, hairdresser and activities excellent. Physio and activities, particularly excellent.

Reply from Patricia Williams, Director at St David's Care Home

Thank you for such lovely feedback about the home. Happy to hear that you are very pleased with the services provided.


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Review from Carolyn T (Widow Widower) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Husband was at St David's for 15months after 4months of home nursing following a terminal cancer diagnosis (brain Tumour). It was such a shock to us, we had never envisaged he would ever be in a Nursing Home. After being bed-ridden for 4months, within days the staff had him in a wheelchair which
greatly improved the quality of his time. It meant we could wheel him into the lovely gardens and go together to the numerous activities provided. It was all completely alien to us and did take a while to get accustomed to but the staff were unfailingly kind and supportive to my husband, myself and our children. The carers were just that, caring. If I ever felt that care fell below this standard there was a process to talk about it although this only happened on a couple of occasions and I felt I was listened to, explanations were given and appropriate action taken.
St David's did become a home to the whole family.

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Current Review Score: 8.1 (8.135)

Overview of Review Score

The Review Score of 8.1 (8.135) out of 10 for St David's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for St David's Care Home is calculated as follows: ( (22 Excellents x 5) + (10 Goods x 4) ) ÷ 32 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.447 Points relating to the number of positive Reviews for St David's Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 3 Positive Reviews ÷ 15.2 = 0.197

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Fatima

Fatima Totanes

Job Title: Home Manager

Joined: 2020

I have worked for Gold Care Homes in various roles for some time now and am delighted to have been given the opportunity to lead the team at St David's care Home here in Ealing. We have a fantastic team, who work well together to ensure the best outcomes for our residents.


Our home is a happy place, and I am proud to be a part of it.


Frequently Asked Questions about St David's Care Home

What types of Care is St David's Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St David's Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St David's Care Home have?

There are 76 Single Rooms.

What are the Facilities & Services at St David's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St David's Care Home to the centre of London?

7.2 mile(s) as the crow flies, distance by road may be significantly further.