Elizabeth Lodge

69 Pennington Drive, Enfield, London N21 1TG
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10 70 Reviews
  • Elizabeth Lodge, London
Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for older people, including those living with dementia. They also offer sensitive end of life care.

The team works together with families to get to know each resident, meaning they can create a personalised care and lifestyle plan that's tailored to their unique needs, interests and choices.

The home has spacious, furnished bedrooms, each with an en suite bathroom. Residents are welcome to enjoy the various lounge areas, the in-house cinema room and hair and beauty salon. Outside there are beautiful, landscaped gardens to enjoy.

Care Provided by Elizabeth Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Sampang (Home Manager)
  • Admission Criteria
    • Admission via Enfield Community Care NHS Trust
    • Ages 55+
  • Room Information
    • Single Rooms (87)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Elizabeth Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,487
    • Self-Funded Residential Dementia Care from £1,577
    • Self-Funded Nursing Care from £1,727
    • Self-Funded Nursing Dementia Care from £1,817
    • RESPITE Self-Funded Residential Care from £1,697
    • RESPITE Self-Funded Residential Dementia Care from £1,767
    • RESPITE Self-Funded Nursing Care from £1,937
    • RESPITE Self-Funded Nursing Dementia Care from £2,027
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Elizabeth Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking on-site


Total of 70, showing 1-20
10

Elizabeth Lodge has a Review Score of 10 (9.953) out of 10, based on 18 reviews in the last 2 years. Over all time Elizabeth Lodge has 70 reviews.

Overall Experience

  • 54
  • 12
  • 3
  • 1
  • 0

Date Published

70
3
9
18
52
Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for taking my mother to see Corteo at the Royal Albert Hall.
Thank you for organising everything- you have made my mum very happy.
She had a memorable day. Thank you also for the kindness shown towards my mother.

Reply from Fiona Madder, Home Manager at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for 8 months and has received excellent care and attention. The staff are very kind and caring and look after her very well. The home is well run and visitors are made to feel welcome. They are also very approachable.

Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful place with great and caring staff. Have needed the facilities of Elizabeth Lodge since April 24 and they have provided professional care 24 hours a day. The staff remain attentive to all residents throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

Elizabeth Lodge Talent Competition; incredibly well planned by the Lifestyle team, and brilliantly executed by all the staff and residents at the Care Home. Full of fun with the BBQ prior. Well done everybody!

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Elizabeth Lodge are very caring and kind. We are so grateful that our mum is well cared for and also has stimulation and fun too. Putting a loved one into a home is one of the hardest decisions to make, we were unable to keep our mum at home as her Alzheimer's was advanced. She is settled
at Elizabeth Lodge and it gives us great peace of mind to know she is safe and happy there.

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Overall Experience  Overall Experience 5.0 out of 5

Was at the Hawaii BQ yesterday with my mum who is a resident. From start to finish all the staff played a big part in making the day remarkable joyful, loving, caring and fun. Has been a brilliant day, well done once again to all staff, thank you for making it a day to remember.

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Overall Experience  Overall Experience 5.0 out of 5

Great Talent party by one of the staff for all the residents!
Lots of singing and great activities.
Fun and it engaged all residents who attended. All the staff were involved and everyone had a great time. Well done!

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Overall Experience  Overall Experience 5.0 out of 5

Comfortable sleeping and sitting areas. Very well looked after gardens. Always some sort of activity going on including outings away from the home. Very clean and tidy. Rooms you can take your relative and have tea and cake with enough room for three or four people to visit at the same time. Quick and
plenty of information about your relative at all times.

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Overall Experience  Overall Experience 5.0 out of 5

Elizabeth Lodge looks after my mum beautifully. She's safe, clean and well-fed. When I visit they make me feel very welcome and I can go whenever I want. Elizabeth Lodge constantly makes the environment welcoming and the staff are marvellous. They have a restaurant experience which I think is great
and plenty of activities to entertain the residents. My only problem is that my mum doesn't join in very often but they always ask her. I know my mum feels safe there.

Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

I visited a friend in Elizabeth Lodge and was delighted to see how friendly and approachable the staff were. It was wonderful to see how happy my friend is enjoying living at Elizabeth Lodge and enjoying all the daily activities that are provided. The staff are amazing, caring and do a fantastic job.

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Overall Experience  Overall Experience 5.0 out of 5

I looked at many Homes for my relative but Elizabeth Lodge outshone all the others by far. They provide excellent care and support in a comfortable setting. The staff are respectful and kind. Continuity of staff is also good. The family are so happy with the dramatic improvement in our relative's health
and wellbeing since moving here and feel grateful for the peace of mind that this gives us.
The menus are varied with good meal choices. The incredible recreation coordinator provides an abundance of activities and entertainment which includes regular trips and outings. There is also a large secure garden and outdoor seating area which is utilised for BBQs, parties etc. Congratulations to the management team for running such a wonderful home.

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Overall Experience  Overall Experience 5.0 out of 5

Elizabeth Lodge is a friendly happy home with compassionate staff committed to making a difference in people’s lives. The Customer Liaison Officer was my first point of contact and with her knowledge and help, my brothers' transition from the Community to a care home was seamless. The Lifestyle/Wellbeing
Team enables residents to choose and engage in the home's varied plentiful activities programme. The lead is confidence-inspiring with her creative and person-centred approach. They have helped my brother immensely by giving purpose and structure to his day. All staff seem happy in their individual roles and work together as a team delivering a high standard of care. The manager once told me she feels time is one of the best things a person can give. She encourages staff to engage with residents as much as possible which is evident all throughout the home. All are generous with their time which builds people's dignity and self-respect.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Elizabeth Lodge Care Home highly enough. The initial assessment was professional and comprehensive, and I was always kept informed. The transfer of my mum to Elizabeth Lodge went very smoothly. On arrival, mum's admission to her room went very well. All the staff were very kind, welcoming
and informative.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with how the staff in Tudor looked after our mother.
Anything we needed to know or understand was explained with patience and clearly. Everybody has shown so much compassion and care we could not ask for anything more than that. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have very a caring and affectionate manner. Always greeting patients by name. I am happy that we found this care home, as Mum seems to be happy and well looked after. Mum is checked regularly throughout the day. Her room is a good size, bright and kept clean.

Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

Elizabeth Lodge is a wonderful home for my mother. She receives excellent care and support at all times. It is such a relief to know Mum is well looked after with fantastic basic care, personal care and a good range of activities. It is also very reassuring that we can visit any time and made to feel
it is Mum's new home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after by the carers and nurses. Her complex needs are addressed well. Mum is treated with kindness and patience by all the team. There are always plenty of activities for residents and the home is kept bright, with displays regularly changed.

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Overall Experience  Overall Experience 5.0 out of 5

A friendly and compassionate home. The carers consider all the resident's individual needs and they seem attentive to them on a daily basis. Spirited carers seem happy in their work. The support of each other is openly evident. Sensible precautions keep their working environment safe for both carers
and residents.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Elizabeth Lodge for four weeks now. We are very satisfied with the care and support from the home. Especially one lady who has been very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and go above and beyond for the residents; very supportive not just with the residents but family of residents also.
Constantly seeing the activities they do with our families is great.
My nan looks very happy and content.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Elizabeth Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Elizabeth Lodge is calculated as follows: ( (201 Excellents x 5) + (10 Goods x 4) ) ÷ 211 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elizabeth Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Michelle

Michelle Sampang

Job Title: Home Manager

Joined: 2004

I’m a nurse by training. I obtained a nursing degree in the Philippines and qualified as a nurse in the UK. I worked in the NHS here before making the move into the care home sector. I was keen to gain experience in a different setting, where I could make a difference to older people and get to know the people I care for. I’ve been working for Care UK since 2004.


Like any home manager worth their salt, I take pride in ensuring that we’re delivering superb care to every resident of Elizabeth Lodge. I’m focused on improving all aspects of what we do here. What makes it easier is that I have such a dedicated and supportive team. I love motivating and inspiring them to fulfil their potential while achieving excellent outcomes for our residents.


Although I’ve been a home manager for some time, I still get a buzz out of the simple things – like walking around the home, greeting residents and their families, and seeing everyone enjoying time together.


Frequently Asked Questions about Elizabeth Lodge

What types of Care is Elizabeth Lodge registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elizabeth Lodge provide?

Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Elizabeth Lodge have?

There are 87 Single Rooms.

What are the Facilities & Services at Elizabeth Lodge?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elizabeth Lodge to the centre of London?

9.9 mile(s) as the crow flies, distance by road may be significantly further.