Fallowfield

Ashfield Lane, Chislehurst BR7 6LQ
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8.2 42 Reviews
  • Fallowfield, Chislehurst
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Care Provided by Fallowfield

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ashleigh Coulston (Interim Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Fallowfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £2,500
    • Self-Funded Residential Dementia Care £1,800 – £2,500
    • Self-Funded Nursing Care £1,800 – £2,500
    • Self-Funded Nursing Dementia Care £1,800 – £2,500
    • RESPITE Self-Funded Residential Care £1,800 – £2,500
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £2,500
  • (these prices are only a guideline, please contact Fallowfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting hour restrictions


  • Parking

  • Free Parking on site


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Fallowfield Reviews (42)

Total of 42, showing 21-40
8.2

Fallowfield has a Review Score of 8.2 (8.200) out of 10, based on 1 reviews in the last 2 years. Over all time Fallowfield has 42 reviews.

Overall Experience

  • 24
  • 16
  • 2
  • 0
  • 0

Date Published

42
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1
1
41

Review from Lynn H (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident a Fallowfield for the last six months of his life. We couldn't have been happier with the care he received and the support we received. Everyone was always so helpful and willing to take the time to answer our smallest question. Dad was always clean and comfortable and very
well fed.

Reply from Anita Rodriguez, Admin at Fallowfield

Thank you for taking the time to write a review. We are pleased you are happy with the care your father is receiving. We will pass on your lovely comments to the staff.


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Review from Judy H (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fairlight & Fallowfield since September 2015. I have always found staff caring and helpful. The entertainment staff are amazing, enthusiastic and varied activities are encouraged.
Working within the NHS, I am very aware of the difficulty in looking after a group of elderly
residents.
The staff at Fairlight & Fallowfield are amazing and genuinely care, down to the kitchen and cleaning staff.

Reply from Anita Rodriguez, Admin at Fallowfield

Thank you for taking the time to write a review. We will pass on your lovely comments to the staff.


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Review from Carol O (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mother has been in the home, she has been well cared for. The carers show genuine affection towards her. Her care needs are met and she is very happy as is her family.

Reply from Anita Rodriguez, Admin at Fallowfield

Thank you for taking the time to write a review. We are very pleased that you are happy with the care your mother receives. We will pass on your lovely comments to the staff.


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Review from Richard H (Son of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having travelled two hundred and fifty miles I was impressed at first sight with the cheerful, friendly and active staffing. My father was greeted with a bright and friendly attitude. His assistance call button was answered rapidly at all times. An outstanding care home, the supervisors were able to
discuss useful changes to the care plans.

Reply from Anita Rodriguez, Admin at Fallowfield

We are grateful that you have taken the time to write a review on our care home. We are pleased that you are happy with the care your relative is receiving and we will pass on your lovely comments to the staff.


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Review from Jackie P (Daughter of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in there for 6 weeks before she passed away. The staff were so caring towards her and supportive to me and my family at a very sad time for us.

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Review from Jennie M (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairlight residential home provided excellent care for my mother who was a resident from January 2015 until her death in March 2018. During her time there, she received a very high level of supportive care and interest in all her areas of need. The staff are exceptional. They provide professional, considerate
and dignified high-quality care.
The food was always varied with a choice of high-quality home cooked meals and snacks. The varied activities stimulated and entertained residents and my mother enjoyed participating in these. During her final days, the attention and care she received went beyond my expectations and staff made us feel she was in the best place to end her days.

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Review from Roy F (Guardian of Resident) published on 18 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My friend of 40 years has resided here for the past year. He is generally kept clean and reasonably tidy, better as of late. The home is clean and tidy with very large grounds, which are well tended. Disappointed with communication and being kept informed or being able to speak with the person responsible
in order to get a problem resolved.

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Review from J K (Daughter of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent during the settling in period for my parents and their experience has been very supportive to the whole family. Staff are respectful and caring with a good sense of humour. During periods of ill health, they respond appropriately and engage external medical support when
necessary. Staff work as a team and management is "hands on". They are perceptive and knowledgeable about my parents.


I feel very much at home and relaxed when visiting. I visit regularly and am made to feel welcome. I have absolutely no concerns about Fairlight and trust them entirely to provide a safe, caring and respectful environment for my parents.


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Review from Margaret J (Regular Volunteer) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the residential home on a monthly basis. The volunteer work I do is with the activities lady.
She works extremely hard and is able to keep most of the residents stimulated.
When I go I do arts and crafts with the residents. Those that join in all seem to enjoy their time with us.
The atmosphere
is good as in the caring staff.
It's not what I have in mind for my winter years, but if it came to it, I'm sure my children would consider a home like this for me.

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Review from S H (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for over 4 years. Myself and family are very satisfied with the care received. The staff look after my mother really well and she is very fond of them. The care home is very clean and the grounds and building well maintained. Health records are kept up to date and any concerns
are dealt with quickly. There are regular social activities and entertainment in the home.
Menus are varied. Hot and cold drinks are regularly offered during the day.

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Review from A H (Son of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Fairlight for over six years more and although she suffers from dementia, she appears to be happy there From what I have observed, the level of care is very good and the staff are very good at building relationships with the residents.
I feel that overall, my mother
is well looked after and made to feel part of a family.

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Review from Judith F (Regular Volunteer) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have volunteered for one year, playing the piano and singing with the residents.
I find the home to be warm and welcoming. Residents seem to be happy and well cared for.
Staff are consistently polite and helpful.

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Review from E H (Friend of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. My friend is very happy at Fairlight and Fallowfield.

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Review from G M (Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the grand piano and aquarium in the lounge to the large, well-kept garden, library and pleasant hard working staff, the facilities are first class. Visiting entertainers on a regular basis. Regular outings to the theatre and placed of interest, including a pub meal, wheelchair residents also welcome
to outings. Always a choice for all meals, in a well serviced dining room or your own room if required. Meals are excellent and well presented, daily activities carried out by a dedicated team with various games, singing etc. What is here not to like.

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Review from Anne N (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for and all the staff are very tuned into her needs.

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Review from Cecilia S (Regular Volunteer) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a retired Macmillan nurse. When working I visited many homes. Now I visit the sick of my parish. I have been visiting one man over the period of a year. The home has never smelt of urine or other poor smells. The care given to the patient was exemplary. He was never dirty or uncared for.
H, now dying, looks serene, clean and comfortable. Thank you for your good care.

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Review from Jennifer O (Daughter of Resident) published on 24 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are endlessly pleasant, patient and polite, sometimes under difficult circumstances. I am kept up to date with all details concerning my mother's health and well being. The staff make a point of talking to all the residents and including them in all the activities. This gives a very homely
feel, which I think is appreciated by the residents. The residents are treated well and with dignity. There are plenty of activities and outings. The buildings are well kept and there seems to be a rolling programme of decorating and refurbishment, which I hope will get as far as the lounge area soon. The gardens are lovely. The security seems to be good. I have had no complaints about the food, although I have never been there at meal times. This is one of the dearer care homes we looked at but it covers all the areas that are important to us very well and provides value for money.

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Review from Sue M (Daughter of Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Fairlight & Fallowfield for two and a half years. The staff immediately made her feel welcome and although it took a while for her to settle the staff were patient and understanding. She is no longer able to care for herself and is immobile but always cared for with great respect.
Most Occasions I visit three four times week members of staff are often interacting by looking at books, playing games or another activity with the residents. Whenever I leave I feel my mum is staying in a homely and loving place that I have full trust and confidence in.

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Review from Rita W (Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy to be in Fallowfield.

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Review from Thelma S (Sister of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Fallowfield very good. It's the right place for my sister! She is quite happy here.

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Current Review Score: 8.2 (8.200)

Overview of Review Score

The Review Score of 8.2 (8.200) out of 10 for Fallowfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Fallowfield is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.2 Points relating to the number of positive Reviews for Fallowfield is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 1 Positive Reviews ÷ 5 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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