The Frithwood Nursing Home

21 Frithwood Avenue, Northwood HA6 3LY
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9.7 62 Reviews
  • The Frithwood Nursing Home, Northwood
Frithwood Nursing Home, Northwood is a care home for 26 elderly residents. Located in an English garden setting, residents are aged from 55 years. The emphasis of the home is a positive and enjoyable future and all rooms are fully equipped and furnished to a high standard. Residents are also encouraged to add their own personal touches to their room.

The registered nurses and care assistants who work at Frithwood are chosen for their warm personality as well as their skills and there are regular training updates for all staff. Frithwood’s philosophy is that care is a partnership between staff and residents – and they encourage family and friends to be involved.

The home provides 24 hour nursing care and offers a wide range of activities. Residents can relax in the comfortable lounge and landscaped gardens or go on a trip out. Frithwood always welcomes residents’ family, friends and members of the local community.

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Care Provided by The Frithwood Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Muhammad Anwar (Home Manager)
  • Admission Criteria
    • Adults over 55
    • Ages 55+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for The Frithwood Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,500
  • (these prices are only a guideline, please contact The Frithwood Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking and signed street parking


The Frithwood Nursing Home Reviews (62)

Total of 62, showing 41-60
9.7

The Frithwood Nursing Home has a Review Score of 9.7 (9.709) out of 10, based on 31 reviews in the last 2 years. Over all time The Frithwood Nursing Home has 62 reviews.

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Review from S A (Son of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A pleasant environment with management, nursing staff and care assistance doing their best for the residents. Any special needs are catered for. Any problems are promptly attended to and resolved. Daily activities for the residents could be improved, but one has to take into consideration the physical
abilities of the residents. Increased interaction between staff and residents is essential.

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Review from J W (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father stayed in Frithwood Nursing Home for a few weeks. The staff provided end of life care with sensitivity and dignity.
I especially want to thank two members of staff who went the extra mile to make him comfortable. I was very grateful for this.
I also appreciated being updated on Dad's progress.
Thank
you.

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Review from Colin C (Son-in-law of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had the dedication of a fantastic staff here at Frithwood. Every care was administered days and nights by excellent staff in all areas. She passed peacefully and the kindness shown to my wife (her daughter) and myself was overwhelming. In her time of need, the care home came into its
own.

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Review from Allan P (Son of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Frithwood cared for our mum for just over nine months up until she passed away on 8th May.
We are so pleased we chose Frithwood. The staff really cared for our mum and formed a real bond with her. We know our mum thought the world of them and this was reciprocated by the staff, some of whom were in
tears as my mum neared the end of her life.
It was a comfort to know that she was looked after with such kindness.

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Review from Irene P (Daughter of Resident) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Frithwood after developing pneumonia living at home. I came with her from the hospital to Frithwood and settled her in. The staff are absolutely wonderful. Nothing is too much trouble for them. The food is wonderful and Mum has been regaining her appetite and having seconds and thirds! Her
room is lovely, and the lounge room where she is brought to sit with other residents is bright, clean and cheerful. The staff constantly engage Mum and other residents by having a chat or bringing in cups of tea. I could visit whenever I liked and stay as long as I wished and was constantly given updates on Mum's wellbeing. I live in Australia and returned last week, knowing that my Mum is in good hands, and is being well cared for, well fed and looked after. Thank you.

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Review from R M (Mother of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Frithwood Nursing Home is clean, bright and well kept. It has a good ambience and friendly feel, both in public areas and private rooms.
The home managers and head nurse are knowledgeable and efficient. They have taken the time and interest in getting to know the specific needs of my son and his
past history. This is beneficial all round and a comfort to me at a difficult time.

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Review from J P (Daughter-in-law of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice atmosphere!
Staff pleasant and friendly - seem to work well together.
My mother-in-law seems to have settled in well and appears to be more relaxed and less anxious.

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Review from Barry G (Son of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found this home my mother is in at present is fantastic in every way. The nurses are so caring, the food is very good too as I feed Mum lunch sometimes. The house always has flowers everywhere, so clean, just like a 5-star hotel. Mum now is doing very well here she is 94 years old now. I have peace
of mind now she is at Frithwood. No complaints at all.

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Review from Patricia G (Daughter-in-law of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mother-in-law is receiving in her new home which has a lovely calming atmosphere.

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Review from Wellington A (Brother-in-law of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I will recommend The Frithwood Nursing Home to anyone my sister-in-law is a resident in that home and she is well cared for. My wife and I are quite proud of the way the nursing home is very clean and the staff care for the residents very well.

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Review from G S (Daughter-in-law of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law resided at The Frithwood Nursing Home for 18 months before she passed away. She received excellent care from the staff and they gave us peace of mind knowing she was cared for in a safe place.

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Review from J W (Daughter-in-law of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law settled in quickly. Unlike her previous care home, she is dressed and out of bed every day for at least 5 hours. This has made a significant difference to her quality of life. She appears more comfortable and alert.

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Review from Bernard W (Husband of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Wife has shown a marked improvement since moving to Frithwood compared to the previous (more costly) place. It is good to see her sitting up amongst other residents.

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Review from Michael W (Son of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Frithwood last month from another care home. She now spends much more time out of bed in a bright, friendly environment and is happier and more responsive as a result.

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Review from Chris W (Son of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming.
Mum spends lots of time out of bed so is not isolated in her room. This has perked her up considerably.

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Review from Morlyn A (Sister of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Frithwood Nursing Home is very clean and my sister is well looked after, she is always clean. The nursing home is tidy and the staff are very nice. The manager is lovely she has meetings and explains what is going on in the nursing home. The room is clean and her bed is very clean. The manager is the
best she is looking after the place is very nice.

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Review from Marjorie P (Wife of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent nursing home. Excellent nursing care and warm, friendly staff. Everyone is made to feel welcome and at any time of the day. The manager runs a very efficient team and nothing is too much trouble. The building is most attractive with all rooms nicely decorated. Everywhere is spotlessly
clean and there is no smell. It would seem that all visitors feel the same, living locally I would soon hear bad news. I would recommend this home.

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Review from David M (Son of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 88-year-old Mother was placed into the care of Frithwood Nursing home for approximately six months. The care and respect Mum received was excellent. The staff were well managed and very attentive to Mum's particular needs.
My sister and I would visit on an almost daily basis and were always made
to feel welcome. It was a difficult time but Mum always spoke very highly of the staff and the care she received.

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Review from Robin M (Son of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home to be friendly, very clean and well managed. The staff are very good and carry out their duties with a very cheerful disposition under sometimes very challenging circumstances. It gives me as a relative who has cared for my mum tremendous peace of mind to know she is fortunate
enough to be looked after by The Frithwood Nursing Home.

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Review from ED (Resident) assisted by family/friend published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff and the carers are very understanding and caring even though they are sometimes short staffed. Very good manager.

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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for The Frithwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for The Frithwood Nursing Home is calculated as follows: ( (272 Excellents x 5) + (73 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 361 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Frithwood Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Muhammad

Muhammad Anwar

Job Title: Manager

Joined: 2023

I am Muhammad Anwar, and I began my journey with MD Homes in 2008 as a registered nurse. Over the years, I worked diligently, progressing to the role of Deputy Manager while working as a nurse. During my time at Northwood Nursing Home, I honed my skills in mental health patient care and more. In 2019, I transitioned to Frithwood Nursing Home as a registered nurse and Deputy Manager, I became Home Manager in 2023. My clinical expertise spans various health issues, providing me with valuable knowledge and experience. to take the best care of our residents.