On site parking and signed street parking
The Frithwood Nursing Home has a Review Score of 9.7 (9.709) out of 10, based on 31 reviews in the last 2 years. Over all time The Frithwood Nursing Home has 62 reviews.
Review from Imranali M (Son of Resident) published on 15 August 2016
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Husseinali K (Husband of Resident) published on 4 August 2016
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The cook is excellent and cooks delicious variety of food
The
The carers attend immediately when required, shower the residents on time and make sure all the residents are fed well and on time.
The home has a friendly environment and all the staff are very respectful, hard working, cooperative and always attending with smiling, they never get upset or frustrated even if called several times for assistance.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.709) out of 10 for The Frithwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.709 for The Frithwood Nursing Home is calculated as follows: ( (272 Excellents x 5) + (73 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 361 Ratings = 4.709
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Frithwood Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2023
I am Muhammad Anwar, and I began my journey with MD Homes in 2008 as a registered nurse. Over the years, I worked diligently, progressing to the role of Deputy Manager while working as a nurse. During my time at Northwood Nursing Home, I honed my skills in mental health patient care and more. In 2019, I transitioned to Frithwood Nursing Home as a registered nurse and Deputy Manager, I became Home Manager in 2023. My clinical expertise spans various health issues, providing me with valuable knowledge and experience. to take the best care of our residents.