Fees is based on the pre-assessment and needs.
No restrictions on visiting services are 24/7.
Parking Available onsite
Gable Court Care Home has a Review Score of 9.5 (9.535) out of 10, based on 12 reviews in the last 2 years. Over all time Gable Court Care Home has 35 reviews.
Review from Susan C (Daughter of Resident) published on 16 January 2025
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Reply from Louis Rouxelin, Home Manager at Gable Court Care Home
Dear Susan, thank you for your kind feedback. We are delighted to hear about your positive experience with our team and the care your mother receives at Gable Court. We value your understanding concerning weekend access and are exploring ways to improve this particular component of our service. We will keep you posted.
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Review from Sarah K (Daughter of Resident) published on 11 December 2024
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Reply from Louis Rouxelin, Home Manager at Gable Court Care Home
I wish to inform you that your positive experience and message have been shared with the carer and also with the entire team at Gable Court to reinforce our commitment to person-centred holistic care delivery which is part of our core values. We thank you for appreciating our service.
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Review from John S (Son of Resident) published on 9 July 2024
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Reply from Trudy Riley, Quality and Compliance Manager at Gable Court Care Home
Thank you for taking the time to share your experience and recommendations, it means a lot to the team to receive recognition for their hard work and commitment.
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Review from J B (Niece of Resident) published on 3 July 2024
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Review from J T (Daughter of Resident) published on 18 January 2024
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Review from Lucien T (Son of Resident) published on 5 October 2023
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Review from Elaine W (Daughter of Resident) published on 26 September 2023
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Review from Jackie K (Daughter of Resident) published on 14 August 2023
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Review from Val E (Daughter of Resident) published on 11 August 2023
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Review from G H (Brother of Resident) published on 28 July 2023
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Review from T F (Daughter of Resident) published on 19 July 2023
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Review from Kim R (Granddaughter of Resident) published on 20 April 2023
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Review from R K (Son of Resident) published on 2 February 2023
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Review from Adam B (Son of Resident) published on 19 November 2019
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Review from Kojo N (Partner of Resident) published on 28 February 2019
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Reply from Nazima Choudhury, Deputy Manager at Gable Court Care Home
We are very sorry to hear your overall customer dissatisfaction and I will be making contact with this relative to discuss further.
The senior management team continue to work in partnership with relatives and service users, we are very open to discussions and suggestions for improvement.
We encourage and promote a culture where we learn from past mistakes and are constantly striving on improving the service we deliver. As such we encourage feedback, be it positive or negative, to see what people’s experiences are, this can help us identify any shortfalls and will inform us of any action and or improvements that we need to address.
The senior management team, feel it is vital that everyone is fully involved and as such, I have taken this to the whole team. This is so we can all fully reflect in a no blame culture of how we could have done things differently or if there are any lessons learnt from the feedback and what we can do to improve certain areas.
We feel we want to make service users and families aware that they are welcomed to give feedback whenever they feel that it is necessary, as it is vital we work in partnership in their loved ones care.
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Review from Christopher M (Grandson of Resident) published on 15 November 2018
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Review from Jackie A (Daughter of Resident) published on 15 November 2018
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Review from Dupen G (Daughter of Resident) published on 15 November 2018
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Review from A E (Stepdaughter of Resident) published on 24 October 2018
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Review from Tracy C (Sister-in-law of Resident) published on 23 October 2018
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The Review Score of 9.5 (9.535) out of 10 for Gable Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.535 for Gable Court Care Home is calculated as follows: ( (89 Excellents x 5) + (44 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.535
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Gable Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Aug 2023
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Job Title: Registered Manager
Joined: 2024
Louis Rouxelin has over 9 years of experience in Health & social Care. He has recently been appointed a Home manager at Gable Court with a vision to make an outstanding place to stay for our community.
Job Title: Clinical Unit Manager
Joined: 2024
Betty has been a part for Gable Court as a clinical lead and unit manager responsible for clinical governance and audits. She comes with ample NHS experience to cater for our Nursing and end-of-life service users.
Job Title: Registered Nurse
Joined: 2021
Kinjalben Joined Gable Court as Senior carer in 2021 and while working at Gable Court she acquired the registered General nurse qualification from Nursing & midwifery council UK in 2024. she now works as RGN catering for Nursing & end-of-life service users.
Job Title: Senior Carer
Joined: 2018
Violet works on our residential floor and comes with experience in person centred care, auditing and medication administration.
Job Title: Activities Coordinator
Joined: 2023
John Olival is our award winning Activities coordinator has been nominated twice in Great British Care awards. his approach and phenomenal contribution towards Service users well-being has always been his strength.
Job Title: Activities Coordinator
Joined: 2024
NEDZHLYA is our activities coordinator whose person centred approach is not just limited to activities. NEDZHLYA also ensures that all the service users gets regular manicure and pampering sessions making gable court a place like home.