Gable Court Care Home

111 Roxy Avenue, Chadwell Heath, Romford RM6 4AZ
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9.5 35 Reviews
  • Gable Court Care Home, Romford
Situated close to Romford’s town centre, Gable Court is a friendly purpose-built care home that offers nursing and residential care, as well as care for young people with physical disabilities.

Purpose-built to achieve quality provision, Gable Court's design includes spacious living areas and sensory gardens, allowing clients to make the most of their daily lives, drinks and homemade cake a pleasant addition to marking birthdays and occasions.

Residents and visitors can enjoy a flexible food menu, designed to suit individual tastes and preferences while benefiting from professional care, residents are encouraged to enjoy their hobbies and interests, as well as monthly themed events and visiting entertainers.

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Care Provided by Gable Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Gable Court NH Ltd
  • Person in charge
  • Louis Rouxelin (Manager)
  • Admission Criteria
    • Cut off for New admission 4 PM excluding weekends
    • Ages 45+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Gable Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,350

  • Fees is based on the pre-assessment and needs.
  • (these prices are only a guideline, please contact Gable Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting services are 24/7.


  • Parking

  • Parking Available onsite


Gable Court Care Home Reviews (35)

Total of 35, showing 1-20
9.5

Gable Court Care Home has a Review Score of 9.5 (9.492) out of 10, based on 11 reviews in the last 2 years. Over all time Gable Court Care Home has 35 reviews.

Overall Experience

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Review from Susan C (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The new manager is really lovely. Had a meeting with him yesterday relating to my mum, along with the clinical lead and they were both really lovely, friendly and helpful. All the staff here that I've dealt with have always been very friendly, helpful, informative and are excellent. Weekend access can
be challenging (as there is no weekend receptionist) but apart from that, Mum is very well looked after and safe here. Gable Court is kept very well clean and it is a nice care home. It is very difficult to get Mum to join in activities downstairs in the lounge, so unable to comment on the activities here, but the staff do try and persuade her to go down. Glad Mum is safe and well looked after here.

Reply from Louis Rouxelin, Home Manager at Gable Court Care Home

Dear Susan, thank you for your kind feedback. We are delighted to hear about your positive experience with our team and the care your mother receives at Gable Court. We value your understanding concerning weekend access and are exploring ways to improve this particular component of our service. We will keep you posted.


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Review from Sarah K (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother returned from a short hospital visit to the home but was still feeling quite unwell and exhausted. She didn't want to eat, drink or talk. The carer in question was extremely kind to my mum, spending time with her, reassuring her and comforting her. She encouraged her to ear a little and drink
some water. I would like to this carer to be recognised for her extremely kind and caring attitude.

Reply from Louis Rouxelin, Home Manager at Gable Court Care Home

I wish to inform you that your positive experience and message have been shared with the carer and also with the entire team at Gable Court to reinforce our commitment to person-centred holistic care delivery which is part of our core values. We thank you for appreciating our service.


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Review from John S (Son of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very friendly and kind. The care home is kept very well. My dad was taken very good care of. I would recommend it to anyone. When I called about my dad I was given clear information.

Reply from Trudy Riley, Quality and Compliance Manager at Gable Court Care Home

Thank you for taking the time to share your experience and recommendations, it means a lot to the team to receive recognition for their hard work and commitment.


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Review from J B (Niece of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursing care team are proactive in the management of relative healthcare needs. Care staff are polite and sympathetic to my aunt's needs and management staff are very facilitative with health care provider interactions. During recent periods of hospitalisation the nursing staff have been actively engaged
regarding admission discharge and have kept us as relatives fully informed which was highly appreciated.
Visior support at weekends could be improved, when staffing levels are lower, it can be challenging to find assistance eg to answer the door, answer questions, get access to additional seating. However support for the residents is still strong.

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Review from J T (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gable Court was the only nursing home that would accept my father due to his complex needs assessment. We were extremely grateful that they were able to put 1:1 24-hour care in place. Management and staff were accommodating and helped to ease some of our concerns. My father had very good 1:1 care and
the staff worked extremely hard. He was treated with respect despite some challenging behaviours. The staff and management were fully supportive to us as a family in distress which we appreciated so much.

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Review from Lucien T (Son of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the summer garden party at Gable Court on the 26th of August. It was clear to see that a lot of thought had gone into planning this event. Having brought down to the garden a number of residents, it began to rain! I was very impressed with how quickly residents were brought into the shelter
of the ground floor communal lounge. There then followed a wonderful afternoon of entertainment with drinks and food, some of which had been prepared by staff, Hats off to the staff for a wonderful event!

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Review from Elaine W (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to the summer garden party on Saturday 26th August. Started in garden, it sadly rained, but staff were not beaten and within ten minutes all moved to lounge where party continued. Food was plentiful, soft drinks as well, entertainment great, raffle prizes food, all had a wonderful time. Mum was
singing away. Many thanks to all involved who worked very hard to make sure all went off as planned despite the weather. Well done.

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Review from Jackie K (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Made us all feel welcome.

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Review from Val E (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team of nurses, assistants and managers are professional and compassionate. Thank you.

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Review from G H (Brother of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all so lovely and friendly, makes all the difference. All areas are clean and well-maintained.

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Review from T F (Daughter of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring staff. Today my mum was found to be well hydrated and cheerful. Most of the time spent is found to be pleasant. I asked my mum and she tells me she likes the staff and they treat her well.

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Review from Kim R (Granddaughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gable Court took very good care of my grandad in his last days.
He was comfortable and treated with dignity.
Nothing was too much to ask in his final days.
The staff are all so lovely and smiley.
It’s so lovely there, so calming and quiet.
They do lots of activities also with the residents.
I’m
glad I choose Gable Court for both my grandparents.

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Review from R K (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely no problems with the care home. All of the staff always have time to speak to Mum. Would have no issues recommending the home if asked. Nothing seems to have been a problem for the staff, all very helpful and patient.

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Review from Adam B (Son of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My father was cared for at Gable Court as his health and mental capacity declined significantly. The care staff were all extremely kind and attentive and I was very pleased with the care that he received.

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Review from Kojo N (Partner of Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Looks nice but very unfriendly senior staff. Management is quite good at liaising with relatives. Some senior staff members are all about protecting their job without actually doing their job and very hostile to visiting families.
Mostly about how exterior presentation.
At first glance, looks good
but care staff/"nurses" certainly need more training.

Reply from Nazima Choudhury, Deputy Manager at Gable Court Care Home

We are very sorry to hear your overall customer dissatisfaction and I will be making contact with this relative to discuss further.


The senior management team continue to work in partnership with relatives and service users, we are very open to discussions and suggestions for improvement.


We encourage and promote a culture where we learn from past mistakes and are constantly striving on improving the service we deliver. As such we encourage feedback, be it positive or negative, to see what people’s experiences are, this can help us identify any shortfalls and will inform us of any action and or improvements that we need to address.


The senior management team, feel it is vital that everyone is fully involved and as such, I have taken this to the whole team. This is so we can all fully reflect in a no blame culture of how we could have done things differently or if there are any lessons learnt from the feedback and what we can do to improve certain areas.


We feel we want to make service users and families aware that they are welcomed to give feedback whenever they feel that it is necessary, as it is vital we work in partnership in their loved ones care.


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Review from Christopher M (Grandson of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your home is always clean and tidy. Staff are always helpful and nan is happy here, which is the main thing.

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Review from Jackie A (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident here since August 2016. She is very well cared for, all her needs are met with compassion and patients. The staff are exceptional and the staff are supported by a wonderful manager. I would have no hesitation on recommending Gable Court Care Home.

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Review from Dupen G (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all friendly and they provided good care for my mum. Keep up the good work.

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Review from A E (Stepdaughter of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good.

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Review from Tracy C (Sister-in-law of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff that all work together as a team.
Always a pleasure to visit.
Plenty of activities all the time.

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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Gable Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.492 for Gable Court Care Home is calculated as follows: ( (77 Excellents x 5) + (44 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.492

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gable Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Louis F.

Louis F. Rouxelin

Job Title: Registered Manager

Joined: 2024

Louis Rouxelin has over 9 years of experience in Health & social Care. He has recently been appointed a Home manager at Gable Court with a vision to make an outstanding place to stay for our community.


Betty

Betty Dwomoh

Job Title: Clinical Unit Manager

Joined: 2024

Betty has been a part for Gable Court as a clinical lead and unit manager responsible for clinical governance and audits. She comes with ample NHS experience to cater for our Nursing and end-of-life service users.


KINJALBEN ANIKET

KINJALBEN ANIKET CHAUDHARI

Job Title: Registered Nurse

Joined: 2021

Kinjalben Joined Gable Court as Senior carer in 2021 and while working at Gable Court she acquired the registered General nurse qualification from Nursing & midwifery council UK in 2024. she now works as RGN catering for Nursing & end-of-life service users.


Violet

Violet Jacobs

Job Title: Senior Carer

Joined: 2018

Violet works on our residential floor and comes with experience in person centred care, auditing and medication administration.


John

John Olival

Job Title: Activities Coordinator

Joined: 2023

John Olival is our award winning Activities coordinator has been nominated twice in Great British Care awards. his approach and phenomenal contribution towards Service users well-being has always been his strength.


NEDZHLYA

NEDZHLYA TAHSIN

Job Title: Activities Coordinator

Joined: 2024

NEDZHLYA is our activities coordinator whose person centred approach is not just limited to activities. NEDZHLYA also ensures that all the service users gets regular manicure and pampering sessions making gable court a place like home.


Frequently Asked Questions about Gable Court Care Home

What types of Care is Gable Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gable Court Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Gable Court Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Gable Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gable Court Care Home to the centre of Romford?

2.5 mile(s) as the crow flies, distance by road may be significantly further.