Galsworthy House Nursing Home

177 Kingston Hill, Kingston upon Thames KT2 7LX
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9.5 69 Reviews
  • Galsworthy House Nursing Home, Kingston upon Thames
Galsworthy House Nursing Home in Kingston Upon Thames provides the highest standards of residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples.

The stunning period property was formerly home to Sir John Galsworthy, the novelist and playwright who is most notably remembered for The Forsyte Saga, who the home is named for. The beautifully appointed bedrooms and elegant day rooms contribute to the distinctive atmosphere in the home. The home has a prime position on Kingston Hill, where it enjoys wonderful views over Richmond Park, the largest Royal Park in London and home to various wild birds and animals including deer which can very often be seen walking around and being admired by the residents.

There are a variety of activities on a daily basis designed to keep residents mentally, physically and socially active so they can get involved in as much or as little as they like. The team love learning as much as they can about the residents so that their time is tailored to their individual needs and interests.

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Care Provided by Galsworthy House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mick Newton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Galsworthy House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,850
    • Self-Funded Nursing Care from £2,100
    • Self-Funded Nursing Dementia Care from £2,100
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Residential Dementia Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,100
    • RESPITE Self-Funded Nursing Dementia Care from £2,100
  • (these prices are only a guideline, please contact Galsworthy House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Galsworthy House Nursing Home Reviews (69)

Total of 69, showing 61-69
9.5

Galsworthy House Nursing Home has a Review Score of 9.5 (9.483) out of 10, based on 27 reviews in the last 2 years. Over all time Galsworthy House Nursing Home has 69 reviews.

Overall Experience

  • 51
  • 16
  • 0
  • 0
  • 2

Date Published

69
9
13
27
42

Review from Terence R S (Friend of Resident) published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always kind, charming and helpful to residents and visitors alike.

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Review from John L (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I was allowed only one thing to day about Galsworthy House, it would be the brilliant staff that have looked after our mother since she became a resident in October 2011.

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Review from Martin K (Great-Nephew of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Galsworthy House is always odour free, a good initial sign of a well financed, well cleaned, well run care home.

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Review from Susie A (Niece of Resident) published on 17 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Uncle stayed at Galsworthy House for nearly 2 years. They provided excellent quality of care, especially challenging with a man who was very independent until his early 90's. He clearly felt safe, enjoyed the food, care & attention very much. For his entire stay, he was resident on the mezzanine
floor which is managed by a member of staff who was utterly superb. His patience & kindness to my Uncle was unfailing & it was clear my Uncle grew very fond of him which was lovely to see. It was lovely to think we did not have to worry about him & if there were any concerns over his health they always reached out immediately. The Deputy Manager has also been fantastic, providing support & guidance over the last 2 years. My Uncle sadly passed away last month, he passed away peacefully & with dignity at the age of 93, you can't really ask for more than that.

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Review from Michael C (Husband of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Galsworthy House for about two and a half months, I visit most days so I seen life there at first hand. From the manager down to incomparable activities lady who organises the events, games, entertainments etc. Every one of the staff gives the most excellent care to the residents,
interacting with them and showing kindness which is really quite touching. The lovely setting of Galsworthy House with it's Victorian splendour helps to make this a very special home. My wife is happy, and know that she is being well looked after I can sleep well at night.

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Review from Josephine W (Daughter of Resident) published on 15 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to write about the incredible care that the staff at Galsworthy House give to my mother. She has lived here since June and from the start she has felt at home, which is primarily due to the care and attention she is given. My father visits every day, and is warmly welcomed. It is the small
details that show the great care, the white cotton tablecloths and silver cutlery, the fresh flowers and smiles from all the staff. I have no doubt that my mother is being in the best place for her, and I have recommended Galsworthy House to my friends who are considering care homes in the area.

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Review from Keith B (Son of Resident) published on 12 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. Any issues raised by family members are attended to quickly and sympathetically. To be fair the only such issues have been both very minor and infrequent.

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Review from Maggie B (Daughter of Resident) published on 21 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care home where she had been happy and content is being closed down by the council so a new care home had to be found for her. At the age of 95 she was welcomed to Galsworthy House where everything possible is being done to make her feel at home. The staff are all very caring and dedicated
I am happy to know my mum will spend her last days in such a lovely, caring 'new' home.

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Review from Rob (Son of Resident) published on 17 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1st visit but was impressed by the cleanliness and security.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Galsworthy House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.483 for Galsworthy House Nursing Home is calculated as follows: ( (222 Excellents x 5) + (58 Goods x 4) + (14 Satisfactorys x 3) + (7 Poors x 2) + (14 Very Poors x 1) ) ÷ 315 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Galsworthy House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Mick Newton

Job Title: Home Manager

Mick Newton is our Home Manager at Galsworthy House Care Home, here’s a little bit more about the home in his own words:


“I lead my professional Care Team in delivering the highest level of care and support for our residents. My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Aria Care philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.”


Mary

Mary Plante

Job Title: Deputy Home Manager

I enjoy supporting our residents and seeing them happy and living a full and active life. If I can do one thing each day that makes a difference to my residents’ wellbeing, I feel I have done a good job.