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Gibson's Lodge Nursing Home has a Review Score of 8.0 (7.966) out of 10, based on 2 reviews in the last 2 years. Over all time Gibson's Lodge Nursing Home has 4 reviews.
Review from T S (Daughter of Resident) published on 4 July 2024
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Review from Michael P (Power of Attorney of Resident) published on 16 August 2023
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Reply from Sandra Bond, Group Operations Director at Gibson's Lodge Nursing Home
Thank you so much for taking the time to review Gibson's Lodge. We are so grateful for your honesty and positivity surrounding the great care we give to all our relatives and residents. A big thank you from all the staff here at Gibson's Lodge.
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Review from Paula B (Niece of Resident) published on 5 August 2022
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Reply from Sandra Bond, Group Operations Director at Gibson's Lodge Nursing Home
Thank you for taking the time to leave such kind words surrounding the care delivered at Gibson's Lodge to your relatives; we shall pass on your kind words to our team.
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Review from Marion S (Wife of Resident) published on 9 November 2015
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The Review Score of 8.0 (7.966) out of 10 for Gibson's Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.652 for Gibson's Lodge Nursing Home is calculated as follows: ( (16 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.652
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.314 Points relating to the number of positive Reviews for Gibson's Lodge Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 2 Positive Reviews ÷ 10.6 = 0.189
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jul 2022
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