Greenhill Nursing Home

5 Oaklands Road, Bromley BR1 3SJ
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9.8 43 Reviews
Greenhill Nursing Home is located in a quiet, residential part of Bromley, Kent. They offer a warm and loving home, with a high standard of person-centred care to sixty four older people living with physical disabilities, dementia or elderly, frail nursing needs. Nurses and carers provide full nursing and clinical care twenty four hours a day. They are dedicated to caring for residents with dignity, respect and compassion and to serving residents’ social, physical, clinical and emotional needs.

Staff are loyal and hardworking, ensuring a strong continuity of care for residents and work to encourage independence and freedom of choice.

Residents’ bedrooms are spread across three accessible, secure floors and are well appointed, spacious and have ensuite facilities. Each floor benefits from a large dining area, kitchenette and spacious lounge. All bedrooms enjoy pleasant views onto gardens or the surrounding residential area. Whilst rooms are presented fully furnished to a high decorative standard, they encourage residents to personalise their bedrooms as they wish.

All meals are prepared onsite using fresh ingredients. Menus are prepared and updated on a regular basis, in full consultation with residents and their advocates. Carers are committed to ensuring that any dietary needs and preferences are met and that varied and nutritional meals are available to suit every cultural and personal choice.

Greenhill benefits from a diverse programme of activities, events and excursions, salon and treatment room, dedicated activities lounge and a large decked terrace. Strong community relationships ensure strong pastoral and religious support, with weekly church services in the home.   

The team would be delighted to welcome you to Greenhill or provide further information by post or telephone about life in the home.
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Care Provided by Greenhill Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Dee Gumbo (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Greenhill Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,890
    • Self-Funded Nursing Dementia Care from £1,890
    • RESPITE Self-Funded Nursing Care from £1,890
    • RESPITE Self-Funded Nursing Dementia Care from £1,890

  • Please enquire directly
  • (these prices are only a guideline, please contact Greenhill Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has protected meal times, therefore they do ask if you can avoid visiting between 8:30am to 9am, 12:30pm to 1:30pm and 5pm to 6pm. Thank you.


  • Parking

  • Small free car park at the rear of the home or free road parking


Greenhill Nursing Home Reviews (43)

Total of 43, showing 1-20
9.8

Greenhill Nursing Home has a Review Score of 9.8 (9.773) out of 10, based on 23 reviews in the last 2 years. Over all time Greenhill Nursing Home has 43 reviews.

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Review from Elisabeth W (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we chose Greenhill to care for mum in the last months of her life. The staff gave our whole family a warm welcome. At all times staff were caring and very responsive to mums needs. It was also wonderful to have the pastoral support, with the church service and 1:1 visits for mum in
her room. Thank you for doing such a wonderful job and caring for mum.

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Review from R C (Husband of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the care, my wife is receiving at Greenhill. Pray that standards carry one. In the very careful nursing care this is administered to my wife.

Reply from Dee Gumbo, Registered Manager at Greenhill Nursing Home

Thank you for the positive review. We continue to do our best.


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Review from D M (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to dementia, my mother has been in the home for 21 months. After taking time to adapt she now seems to be as happy as would be expected. Being based 400 miles away I visit for a few days a month and have never seen any issues that concern me regarding her care.

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Review from G H (Niece of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle spent the last fifteen months of his life at Greenhill Nursing Home. He was extremely well looked after with the greatest of care, compassion and kindness. I cannot thank the nursing staff enough. Great kindness and understanding were extended to me and my family, especially when we were ill
and not able to visit him regularly for a while. They were wonderful.

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Review from Richard M (Husband of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 8 years. The service received has always been excellent, professional and thoughtful. She has been sectioned (MHA, MCA and DOLS) nine years and requires considerable attendance, always provided 24/7, she cannot communicate and needs constant observation by staff.
I rate the standard as being genuine 100% in my wife's case, which is as challenging for the profession as it can be.

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Review from Deborah H (Daughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into this care home in August and it is wonderful the staff are brilliant and caring and the home itself is beautiful and so clean. I am so happy to know my dad has 24-hour care in this care home it is truly amazing, the staff keep family members updated at all times. I can't praise this
home enough. I am so happy my dad is in this home getting the care and attention he needs.

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Review from Irena M (Next of Kin) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two of our elderly community members were resident at Greenhill for one month. We were anxious about how they would both settle but from the moment we entered the premises we were all given a wonderful welcome and made to feel at ease. We visited several times and saw the excellent care that was given.
The home was exceptionally clean and bright. There seemed to be an excellent staff ratio and staff were very visible (not hidden in offices) and joyful - all seemed to be dedicated and willing to go the extra mile.
We were extremely satisfied with the care given and would most certainly give it a five-star rating. Thank you and keep up the good work.

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Review from Valerie M (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent since we placed our father there on 22n=/01/2024.
They were very accommodating and helpful. My father is doing well and has put on weight.
Every single member of staff are amazing, friendly and professional. So happy we made the choice to place my dad in Greenhill.

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Review from Sandra M (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff highly enough, especially one member of staff in particular who cared for my mum in her last few days. My mum was transferred to Greenhill Nursing Home from the hospital for palliative care and I only wish that she had been transferred sooner as the care she received including
the kindness and attentiveness of all the staff was so much better than she received whilst in hospital for 6 weeks. The fact that all the staff went out of their way to talk to me and my family each time we visited was very kind and they genuinely felt the sorrow I was feeling when my mum sadly passed a few days later. Everything about Greenhill was so nice, from the ample parking outside, to the warm and welcoming reception and corridors, to her room and the view from her window of the squirrels and the fox going about their business outside, I am so pleased that my mum was able to spend her last few days at Greenhill. Thank you, from the bottom of my heart.

Reply from Dee Gumbo, Registered Manager at Greenhill Nursing Home

Thank you for the kind words. We are happy to know that the care provided was good for your mum and your family. Best wishes.


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Review from B H (Mother of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been in first residential care and now in nursing care for a number of years. Mission Care owns both homes. Greenhill has proved a very caring and homely environment for her. Although she is beyond long conversations, she seems quite content, happy and relaxed, so in turn gives us (her
father and me) peace of mind.

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Review from Vicky S (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum can be very difficult at times and the staff are always pleasant back to her. They are caring for all her needs. When she gets frustrated and very agitated they go above and beyond to help her calm down. They always get extra ice cream for her when asked. Sometimes this is all she will eat! Thank
you for all your care - you are angels.

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Review from A C (Niece of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit my aunt every week and are impressed by the standards of service provided by the staff. Everyone is so friendly and look after my aunt so well. Additionally, they call me if they have any concerns about her health or well-being which is comforting. We have been so fortunate in finding such
a well-run establishment as Greenhill. We can relax knowing she is well looked after. Thank you.

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Review from G P (Cousin of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative became part of the Greenhill Nursing Home family. The care, dignity, respect and compassion given and shown to them by the Greenhill first-floor colleagues was excellent and supported their individuality and pastoral needs at all times.

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Review from Frank M (Husband of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife was admitted in March 2020, I have nothing but praise for the treatment she receives from all the staff.

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Review from Bing L (Husband of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Managers and all staff are very friendly, nice and experienced to look after my wife. My wife and my family are very glad for your service. Many thanks.

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Review from Derek H (Son of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for now at Greenhill for over three years and I can't express how grateful I am for the professional and caring attitude of the management and staff. I am always welcomed with a friendly smile from all who work there and I am sure that on some days this cannot be easy. Thank
you so much.

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Review from Pamela F (Sister of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have felt very welcome every time I visit the home. It's very clean and residents are well cared for. Staff very friendly and helpful.

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Review from Sara L (Daughter of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy and content at Greenhill Nursing Home. As a family, we couldn't wish for a better home! All of the staff are professional, caring and simply wonderful. Whenever you enter the home, you are always greeted with smiles and laughter. I would definitely recommend Greenhill Nursing
Home to anyone.

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Review from C M (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed an excellent afternoon at Greenhill for the summer BBQ, great food and entertainment and everyone enjoyed the day.

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Review from P M (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Greenhill Nursing Home to provide a warm and friendly environment, important for residents and equally extended to family and visitors. The staff are helpful. My mum and family have found the staff to be kind, respectful and understanding, even in some challenging circumstances associated
with dementia. Mum says she is so lucky to have such lovely carers. Nurses are always on hand and medical assistance is summoned quickly for checks and antibiotics. The food is very good, plentiful and nutritious - well presented. Activities are wholly inclusive and subject to individual limitations and wishes. Since post-Covid, families are encouraged to join in. Management are approachable and helpful. As a family, we feel Mum is well cared for and safe. We refer to the care home as the Greenhill family.

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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Greenhill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Greenhill Nursing Home is calculated as follows: ( (213 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 269 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenhill Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Greenhill Nursing Home

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Frequently Asked Questions about Greenhill Nursing Home

What types of Care is Greenhill Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenhill Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Greenhill Nursing Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Greenhill Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenhill Nursing Home to the centre of Bromley?

0.7 mile(s) as the crow flies, distance by road may be significantly further.