Hadley Lawns Care Home

Kitts End Road, Hadley Highstone, Barnet EN5 4QE
Submit a Review
9.2 53 Reviews
  • Hadley Lawns Care Home, Barnet
Here on the northern edge of Barnet, Hadley Lawns warmly welcomes those in need of nursing, residential and palliative care. That could be for a few short weeks of respite for a break, whilst recovering from an operation, or a long-term move. Whatever the reason, their doors are open, advanced bookings available.

There are lots of places to relax and residents can experience a little pampering in the hair and beauty salon, choose a book from the library, or enjoy a quiet cup of coffee in the conservatory.

Outside, the well-tended gardens are easily accessible for wheelchairs. There's plenty of space on the terrace to sit and enjoy the fresh air and sunshine, and there are raised flower beds for anyone who'd like to do a spot of gardening.

A nutritious menu of food takes account of personal taste, with the chef taking pride in fresh and seasonal produce as well as supporting sound nutrition.

Residents are able to enjoy a variety of activities as well as regular shopping trips and days out. There’s a real sense of community at Hadley Lawns. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Hadley Lawns Care Home.

Show Hadley Lawns Care Home on the Map

Care Provided by Hadley Lawns Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sophie Willis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Hadley Lawns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Hadley Lawns Care Home Reviews (53)

Total of 53, showing 21-40
9.2

Hadley Lawns Care Home has a Review Score of 9.2 (9.225) out of 10, based on 8 reviews in the last 2 years. Over all time Hadley Lawns Care Home has 53 reviews.

Overall Experience

  • 26
  • 23
  • 3
  • 0
  • 1

Date Published

53
1
4
8
45

Review from Sharon G (Daughter of Resident) published on 27 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadley Lawns warmly welcomed my mum into the home on the 5th of January 2020. I'm very happy and feel relaxed my mum is there now. I always cared for my mum, who is now 90! I visited my mum every day until covid19, every time I went, I could see my mum happy and improving, gaining weight and Mum said
sleeping well. Always plenty to eat, nicely set up in the dining room, lovely lounge and beautiful gardens. Perfect for my mum.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Thank you for your feedback; we are very happy to hear you can feel at ease with your mum in our care


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Wife of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is receiving end of life care at Hadley Lawns. I have found the home to be very clean and welcoming. My husband is very clean and well cared for. In spite of the virus, I am being allowed to see my husband daily due to his near-death state. I have found the managers and staff so friendly
and supportive. They have given me confidence that my husband is in safe hands, and are highly supportive of me. They make a point of remembering me and using my name. I could not ask more from the care in this nursing home, at this very difficult time for both me and in relation to the virus. I can't comment on facilities as it has not applied to us.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Please let us know if there is anything we can do to make your husband as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J Y (Wife of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for and I am pleased with his care.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Thank you so much for your kind review, we really appreciate hearing your lovely feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Son of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was an outdoor visit. Well organised and the staff very helpful. The only issue was the large screen that made it difficult for my mother to hear but that is only a minor issue.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Thank you so much for your feedback, we really appreciate you sharing your review with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen G (Daughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of all the staff at Hadley Lawns. They are providing my mum with the utmost dedication, care and dignity I could ever ask for. The carers go the ‘extra mile’ with my mum making her feel safe and secure. And one lady is just amazing, no other word to describe her. Nothing
is ever too much trouble (and I know I can be quite demanding at times!). The management and staff have managed to keep Hadley Lawns COVID free during this difficult time, which proves their commitment to the residents. My sincere thanks to all at Hadley Lawns.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Hadley Lawns Care Home

We really appreciate you taking the time to leave us such lovely comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey A (Daughter of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring service. All of my father's needs were met. Friendly staff and approachable. All communications were excellent. Nothing was too much.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Thank you for your kind words. We are so pleased to hear your Father and yourself are fulfilled with the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom D (Brother of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my brother was excellent. The staff are very friendly and attentive and available to assist or inform whenever required. I applaud the competence and ability to ensure that the home stayed free of the COVID virus. That shows dedication to the health and welfare not only of the residents
but also the staff and their relatives, family or friends and the community at large. My brother was provided with excellent care at all times to the end of his life.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Hadley Lawns Care Home

Thank you for your kind words. Please let us know if there is anything else we can do for you or your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first came I was very shaken and needed a stress free place to recover. The staff have all been very supportive and caring giving me time to settle and start on the path to recovery. This is a lovely place to wake up to and staff have been kind and friendly and I could choose to join in or keep
to myself if I wished. Many thanks to you all.

Reply from Emily Wilson, Customer Services Adviser at Hadley Lawns Care Home

Thank you so much for your lovely feedback, your kind words are greatly appreciated. We are glad to have helped you through a hard time. Please let us know if there is anything more we can do to make your stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R V (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Hadley Lawns for nearly two years now and during this time, she has been cared for very well and is always happy when we visit her. The staff are friendly, and where there have been a few changes in management, the home has still operated well, but at times, there appears to be
a shortage of staff. Rooms need to be updated, but are kept clean.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home manager to help us continually improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Hadley Lawns. The staff and management are wonderful with my mum. They are all caring and kind with mum.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M E (Friend of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was very well cared for during her stay, and said on many occasions she 'felt safe'. She particularly bonded with one of the carers who showed her tremendous kindness, compassion and treated her with dignity. The manager was also extremely caring and helpful. Thank you, everyone, for your
care and kindness.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

We really appreciate you taking the time to leave us such lovely comments. Thank you for your praise.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the home.
Everyone is very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis C (Husband of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was fast-tracked through the Hertfordshire Valley's Clinical Commissioning Group for end of life nursing care at Hadley Lawns. I have nothing but the highest praise for all aspects of the care given to her and the consideration given to me by all of the home's staff from the time she arrived
(February 2020) until her death (May 2020). Such a good choice of nursing home.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for your kind words. Please let us know if there is anything else we can do for you or your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Respite Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Convalescent stay. Not enough staff to cope with the high proportion of wheelchair residents resulting in lengthy waits at mealtimes for serving food to begin. Hand basin could have been a bit bigger - if taps turned on too far the water splashed onto the floor. A small shelf near the basin would have
been greatly improved this facility. My 10 day stay sufficient for my purpose - luckily it coincided with tennis on TV every afternoon!

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home’s manager to help us continually improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip M (Friend of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I would like to express our tremendous appreciation for the care of our friend since February 2018. The care, kindness, understanding and spirit were exemplary and a real comfort.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

We really appreciate you taking the time to leave such kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I stayed at Hadley Lawns in October 2019 for one week for convalescence care following a hip replacement. The room was satisfactory, warm and comfortable. I felt that the toilet/ hand basin area could do with refurbishment. I made two specific requests: to re-align the bed so I could get out out the
correct side for my hip and changing the mattress. These were dealt with immediately.
All staff that I met were smiley, jokey and very efficient. Requests were dealt with willingly and as promptly as possible given the many calls on their time.
I would describe the food as 'ordinary'. Standard British-style food - sausages/shepherd's pie, etc which probably suits the demographic of their long term residents. It was generally tasty if unimaginatively presented. In my opinion, the carers tended to put too much on the plates which could be daunting for some of the elderly residents. The carers were largely attentive in helping those needing assistance. The stay met my needs and I was satisfied

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for taking the time to leave your review. We really appreciate the kind words and will certainly discuss these comments with the home's manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Friend of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very efficient administration team. Kind and thoughtful nursing staff. Happy to talk to me and listen to concerns.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for your praise, we really appreciate the kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E D (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadley Lawns Care Home has given my mum and our family the best medical care, nursing and support that we could have dreamt of. One year ago, my mum was admitted here from hospital where she spent many painful months surviving a grade 4 bedsore. Now she can walk again, laugh again and make jokes again
but still in a wheelchair.
The garden party on the 04/08/2019 was the happiest day of my life: my mum and I singing live music, barbecue, buffet, raffle. I rate this home 10 out of 10 for everyone.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for such a lovely review. We are happy to hear you can feel comfortable with your mother in our care and that she has made such an amazing recovery. Please let us know if there is anything else we can do for you or your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul W (Nephew of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, after 21 months in Hadley Lawns Care Home, my aunt passed away 4/4/2019 having had the best care I think possible the staff are very caring and thoughtful she was given great care with extreme dignity at all times thanks to everybody.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for taking the time to leave your review, Paul. We are saddened about your loss. We hope our Hadley Lawns family did everything possible to provide you and your family with the appropriate and dignified setting to spend the final days with your aunt.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we are happy with the care home and the attention my mother is given. It is on the expensive side and we worry about the future affordability.
The standard of cleanliness in her room is not too good. Things are cleaned on the surface but surfaces are grubby. It could do with a deeper clean.
It would be good to encourage residents to get together after tea so they are not sitting so long alone in the evenings.
All the staff are very friendly.

Reply from Greta Narbutaityte, Customer Adviser at Hadley Lawns Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.225)

Overview of Review Score

The Review Score of 9.2 (9.225) out of 10 for Hadley Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.516 for Hadley Lawns Care Home is calculated as follows: ( (59 Excellents x 5) + (23 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 93 Ratings = 4.516

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.709 Points relating to the number of positive Reviews for Hadley Lawns Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 8 Positive Reviews ÷ 8.8 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Feb 2025

Here on the northern edge of Barnet, Hadley Lawns warmly welcome those in need of nursing or residential care. That could be for a few short weeks of respite, or a long-term move.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet