Hanbury Court Care Home

Hanbury Court, Dagmar Road, Dagenham RM10 8XP
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8.6 6 Reviews
  • Hanbury Court Care Home, Dagenham
Hanbury Court has recently transferred to Kripa Care, and is no longer part of Angel Care/MNS Care.

Hanbury Court Care Home provides residential, nursing, dementia and palliative care for up to 34 older people.

Situated in Dagenham, Essex, a minibus takes residents on trips to local amenities such as the cinema, the pub and a local tea dance. The home sits between the Chase nature reserve and Beam parklands, where residents can enjoy fresh air and wildlife.

The home is stylishly decorated and features two lounges, two dining rooms, a large conservatory and a garden with seating areas and a barbecue. Most of the bedrooms are en-suite and include telephone and television points. These are usually single but there are double rooms available to accommodate couples.

The activities coordinator keeps residents stimulated and entertained with activities ranging from spa treatments to quizzes and outings. Residents can choose which activities they want to take part in each week and their preferences are taken into account when planning the timetable.

All food is home-cooked and nutritionally balanced, with each resident’s favourites and dietary needs catered for.

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Care Provided by Hanbury Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Kripa Care Ltd
  • Person in charge
  • Corrinne Lee (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

Hanbury Court Care Home Reviews (6)

8.6

Hanbury Court Care Home has a Review Score of 8.6 (8.607) out of 10, based on 3 reviews in the last 2 years. Over all time Hanbury Court Care Home has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
1
3
3

Review from Karen S (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I can't thank the staff at this home enough for their never-ending quality care and support. Sadly we lost our dear Mum but her stay in the home for the last 8 mos has always been perfect. A happy, clean environment with staff constantly helping. Well done to all of you. You all deserve
a medal for the work you do day in and day out with the residents. So glad we were lucky enough to get a place at this home.

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Review from K M (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t praise all the staff who are looking after my dad while he is there to rest his leg fracture enough. The food is excellent and they always ask him what he wants. Today when I visited him we were in the garden and it started to rain and one staff member kindly went to get him a blanket and a waterproof
blanket without having to ask her. All the staff are very friendly and make conversation with us. I have worked in test homes before and this is the cleanest I’ve ever seen. I would highly recommend Hanbury Court Care Home to anyone who is looking for this service.

Reply from Corrine Lee, Home Manager at Hanbury Court Care Home

Thank you so much for such a lovely review. I will ensure this is passed on to all the team.


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Review from Pauline B (Partner of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone I have met there has been so kind and caring, to my partner, who is a resident there at the moment, and to myself and my family who visit. Nothing is too much trouble and he is well looked after. All the staff are friendly and helpful.

Reply from Corrine Lee, Home Manager at Hanbury Court Care Home

Thank you so much for your lovely review. I will pass this on to all the team


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Review from M E (Resident) assisted by family/friend published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Hanbury Court Care Home since April 2022 I was placed here on a discharge to assess programme and have been here since.
I am well looked after and the staff are very kind and caring. It would be nice to have more activities for us all. I would also like a television that picks up all
channels, the ariel is not very good - especially on BBC one and two.

Reply from Corrine Lee, Home Manager at Hanbury Court Care Home

Thank you for taking the time to send a review on your stay at Hanbury Court. It is important to us that every resident is involved in activities and will arrange for our activities coordinator to meet with you.


We will also ensure the concerns with your TV are addressed.


I will provide feedback from your review to the team.


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Review from E O (Wife of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Experience has been generally good. Home is clean, food for residents is adequate and nutritious. Prompt response to resident's medical requirement. General care for my husband is satisfactory. Attitude of staff to residents and relatives is good. Information to relatives about residents' health and
general welfare is excellent. I
Will generally recommend Hanbury Court Nursing home, as a good home.

Reply from Corrine Lee, Home Manager at Hanbury Court Care Home

Thank you for your review, it is a pleasure caring for your husband and really enjoy welcoming you into the home when you visit. We are very happy that you recommend Hanbury Court, I will pass your lovely words onto the team.


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Review from Edward D (Son of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and professional.
Management always willing to listen, give their time and very helpful and professional. This is the second home my mum has resided in and I'm so happy she is in Hanbury court as her residential home. I would recommend this care home.

Reply from Zeta Zeta, Operations Director at Hanbury Court Care Home

Thank you for recommending our care home, it is lovely to hear when a son is happy with the care their Mum is receiving. I will pass your warm words on the home.


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Current Review Score: 8.6 (8.607)

Overview of Review Score

The Review Score of 8.6 (8.607) out of 10 for Hanbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hanbury Court Care Home is calculated as follows: ( (32 Excellents x 5) ) ÷ 32 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.607 Points relating to the number of positive Reviews for Hanbury Court Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 3 Positive Reviews ÷ 8.4 = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Zoe

Zoe

Job Title: Maintenance Person

Zoe takes care of maintenance issues at Hanbury Court


Frequently Asked Questions about Hanbury Court Care Home

What types of Care is Hanbury Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hanbury Court Care Home have?

There are 30 Single Rooms and 6 Couples/Companion Rooms.

How far is Hanbury Court Care Home to the centre of Dagenham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.