Henry Nihill House

94 Priory Field Drive, Edgware HA8 9PU
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9.7 24 Reviews
  • Henry Nihill House, Edgware
Henry Nihill House is registered to provide accommodation and nursing care for up to thirty people, some of whom have dementia, physical disabilities and mental health needs.

The service is located in a purpose-built block, on two floors with access to a front and back garden area.

The service adjoins the Anglican convent owned by the Community of St Mary at the Cross. It offers a service to people of all or no faiths.

Staff are kind, caring and patient and they treat residents with dignity and respect.

Risk assessments are in place to provide guidance to staff on minimising and managing risks.

High quality end of life care to people is offered to those receiving
palliative care.

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Care Provided by Henry Nihill House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Community Of St Mary At The Cross
  • Person in charge
  • Catherine Palmer (Director)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Number of floors: 2

Funding & Fees Guide for Henry Nihill House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome from 10am to 8pm


  • Parking

  • Plenty of parking available in the on site care park.


Henry Nihill House Reviews (24)

Total of 24, showing 21-24
9.7

Henry Nihill House has a Review Score of 9.7 (9.726) out of 10, based on 8 reviews in the last 2 years. Over all time Henry Nihill House has 24 reviews.

Overall Experience

  • 21
  • 2
  • 0
  • 0
  • 1

Date Published

24
4
6
8
16

Review from Liz M (Daughter of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was here for over two years until his death in April and as a family, we could not have been happier with the care he received. He was always treated with dignity, respect, empathy and compassion. We were virtually daily visitors so saw the home continuously over two years and standards were
always maintained. The food was excellent, perfectly tailored to an older palate, and there was always music at mealtimes which made them a very happy occasion. The entertainment was great - they have a dedicated member of the team who does this and makes all the high days and holidays very special. The staff are amazing, they became an extended part of our family and when we were unable to visit dad in his last few weeks we had the comfort of knowing he was with people who really cared for him.

Reply from Catherine Palmer, Manager at Henry Nihill House

Thank you very much for your review, we really appreciate your feedback. We do miss your visits to us and we're glad to have been able to care for your Dad.


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Review from Michele B (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff are so very dedicated, kind and helpful. My mother received excellent care at all times. And I would like to extend my sincere thanks to the home for all of their efforts. I cannot thank them enough.

Reply from Catherine Palmer, Manager at Henry Nihill House

Thank you very much for your feedback, we appreciate you taking the time to do this. We were glad to be able to care for your Mum.


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Review from Gill B (Cousin of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly relative has been residing here for 3 years and is settled and content. I speak to her weekly and it is reassuring to hear how well she is cared for. In the current COVID situation in which we all find ourselves this year, I have been very happy with the safety measures that Henry Nihill
House has put in place to keep their residents safe and well. The staff are always available to speak to if I need to and are kind, caring and helpful. They do a great job!

Reply from Catherine Palmer, Manager at Henry Nihill House

Thank you very much for your review, your feedback helps us to improve how we support our residents.


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Review from Serena M (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Henry Nilhill House for a year. From day one, I was impressed with how friendly everyone is whilst maintaining professionalism. The care Mum receives is consistent and of high quality. The COVID 19 situation has been managed well, which is very reassuring.

Reply from Catherine Palmer, Manager at Henry Nihill House

Thank you for your review, we really appreciate your feedback and we will continue to do our best to support your Mum.


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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Henry Nihill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Henry Nihill House is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) ) ÷ 94 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Henry Nihill House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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