Barchester Hugh Myddelton House Care Home

25 Old Farm Avenue, Southgate, London N14 5QR
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9.8 97 Reviews
  • Barchester Hugh Myddelton House Care Home, London
Located in Southgate, North London, Hugh Myddelton is set in a quiet residential area, with a lovely south facing garden. Both inside and out, this home is designed to provide a pleasant living environment combined with the highest levels of care for those who choose to stay.

They provide first-class 24-hour nursing care for older people alongside expert care for people with a physical disability or those who have MS, Cancer and similar conditions.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future. Why not arrange a visit and see for yourself!

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Care Provided by Barchester Hugh Myddelton House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jade Shea (General Manager)
  • Admission Criteria
    • Ages 21+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Hugh Myddelton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,914

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Hugh Myddelton House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Hugh Myddelton House Care Home Reviews (97)

Total of 97, showing 41-60
9.8

Barchester Hugh Myddelton House Care Home has a Review Score of 9.8 (9.838) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Hugh Myddelton House Care Home has 97 reviews.

Overall Experience

  • 74
  • 20
  • 2
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  • 0

Date Published

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Review from Emma B (Daughter-in-law of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff allowed us to have a garden visit recently, they were incredibly sensitive, caring and brought such joy to our day.

Reply from Ramona Stanciu, Deputy Manager at Barchester Hugh Myddelton House Care Home

Thank you for your kind words, our activities coordinator is an amazing and dedicated member of our team who goes the extra mile for all our residents and relatives. I will share your review with her and the staff.


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Review from Wayne (Son of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Currently in the process of rectifying issues caused by actions by the manager ignoring their own terms and conditions, which allowed the input of people that are not next of kin listed with themselves. This to me is a serious safeguarding issue, which will be followed up once a full investigation is
completed. Because of this, and a number of smaller issues over the years, I would not recommend this care home to anyone.

Reply from Wayne Hughes, Regional Director at Barchester Hugh Myddelton House Care Home

Thank you for your review and please be assured we treat all reviews and concerns seriously. It is unfortunate that you feel this way and certainly is not within the current views of the residents we care for and their loved ones. However, I am happy to discuss and work through any current or ongoing concerns you might have with the home of which I am sure we can resolve.
Kind regards,
Wayne Hughes
Regional Director.


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Review from Joyce S (Wife of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with the care provided to my husband. The nursing staff look after him very well which is a comfort to my family and I. My husband seems very settled and happy. It has been hard for us all not being able to visit during the pandemic and he has coped quite well not seeing us, but we have
seen him in the last couple of weeks and it was lovely to see him.


Thank you again.


Reply from Carla Sanders, General Manager at Barchester Hugh Myddelton House Care Home

Thank you, Joyce, for your lovely review of Hugh Myddelton House. I am so pleased that you and your husband are happy with the care provided and he is settled here. We look forward to seeing you soon.


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Review from K H (Sister of Resident) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care given to my sister. The nurses and care staff are very friendly and are always available to talk to us and give feed back.

Reply from Carla Sanders, General Manager at Barchester Hugh Myddelton House Care Home

Thank you for you kind review, as the new General Manager at Hugh Myddelton I am very pleased to read how happy you are with our care for your sister, I will share with the team
Kind regards


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Review from R P (Daughter of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident here for over 4 months. During this time I have found the home to be very clean, well maintained and the food to be very good and nutritionally well balanced. The staff across all borders from reception, to carers and chefs etc. are all exceptionally good. They are accommodating,
compassionate people. My Mum is very well looked after and we as a family are happy our Mum is in safe hands.

Reply from Sam Antwi-Marful, General Manager at Barchester Hugh Myddelton House Care Home

Thank you for such a kind review. We are delighted you feel this way about your mums care. I will pass this onto the team here at Hugh Myddelton House.


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Review from Mel C (Nephew of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. We used this home because of experience 18 years ago and impressions on the first visit. The manager is very professional and caring.

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Review from Govind B (Husband of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good quality of care.

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Review from E S (Wife of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are extremely kind and caring. My husband is demanding and they treat him with respect, patience and kindness. I feel confident that my husband is well looked after.

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Review from Helen K (Daughter of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel the staff require training regarding being organised, especially as papers went missing in my father's folder. Staff should not make stories when they don't know the answers as I had some confused answers contradicting themselves.
Also, some of his clothing went missing.
I expected more professional
service after paying private service which was expensive.

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Review from Ilene C (Niece of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, caring atmosphere.


It's a great relief to be safe in the knowledge my uncle is well cared for at all times.


I am especially happy with the nursing care he receives.


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Review from Leigh B (Great-Niece of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hugh Myddleton House have done a fantastic job caring for my uncle. The staff always treat the patients with dignity and respect, even in difficult and distressing circumstances. My uncle always expressed how much he enjoyed the food and dining experience when well enough to visit the dining room.

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Review from Rodney K (Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living at this care home has been a fundamental aspect of my recovery.
It has been a quiet place where I've regained serenity and direction.
I'm very grateful for everything I've received here.

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Review from A L (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only resident at Hugh Myddelton for a very short while but I am so thankful that he spent his final days at a home so filled with love and care.
From pre-admission until the end of his life my dad was treated with kindness and compassion, and the whole family were cared for and supported
at the end of his life.

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Review from Phylis J (Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my stay comfortable and friendly. The staff could not be more helpful. It would be bettered only by having more staff on duty each day. Medical care is 1st class. Hospitals and specialists are called in to assist when they feel the need the food is very good and varied, allowing for diets.
Requests are met with if nothing on the menu is liked.

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Review from S A (Brother of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my brother - I am very relieved and pleased that he is in the home. He is much less agitated and calmer. He is being catered for very well. Very friendly, helpful and caring staff.

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Review from Hope B (Sister of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this home. My sister was here and was treated in the most kind, sensitive way.
I would say this is one of the best homes in North London.

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Review from P F (Daughter of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident at Hugh Myddelton House Care Centre for almost three months. The staff are caring and attentive and the quality of nursing care is good.
My mother is kept clean and the home is airy and has a garden which gives my mother access to the outdoors in warmer weather which she
enjoys. Her room is pleasant and the quality of her meals are good and she has regained weight that had been previously lost.

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Review from Gulbeden N (Wife of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Hugh Myddelton one year. I have no complaints at all. The staff are so caring and have so much empathy. I cannot complain at all.

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Review from P M (Son of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother entered care I have seen care quality delivery of the poorest standards at one care home; good delivery with occasional catastrophic negligence at another, and a standard way below those at Hugh Myddelton at her last nursing home.


She has now been at Hugh Myddelton for as long as

her combined time at 3 previous establishments and her care quality remains exemplary in comparison, where she is content in spite of her slowly advancing dementia.

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Review from Danielle B (Daughter of Resident) published on 1 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this home since 2004, she has received overall good care. I find the staff are friendly and always welcoming. My mother seems happy here. The rooms are clean and the food seems ok. My mother prefers mostly one to one activities and the activity co-coordinator really tries to meet
her needs as she is still young and likes to do things that maybe the older generation doesn’t. Overall the home is good.

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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Barchester Hugh Myddelton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Barchester Hugh Myddelton House Care Home is calculated as follows: ( (199 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 234 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hugh Myddelton House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (68)

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Meet the Team (12)

Jade

Jade Shea

Job Title: General Manager

Joined: 2022

Hello,
My name is Jade Shea, I will oversee the running of the 48-bed care home and will be responsible for a team of 70 staff. Prior to starting in this position as a General Manager at Hugh Myddelton, I had 17 years of experience in a care setting. I have been a Care Home Manager for 12 years specialising in nursing care, living with dementia and elderly frail residents. I have a nursing background and have completed my Leadership and management in health and social care. Caring is innate to me and my work ethos is to deliver a high-quality care service and to always be mindful of my workforce to be working as a team in order to progress.

Joining the Team at Hugh Myddelton as a General Manager, I felt welcome by everyone.

Hugh Myddelton has a warmth and good atmosphere. I enjoyed meeting and getting to know the team and the residents. I’m looking forward to managing this home continuing to provide high-quality care and being part of the community.


Cynthia

Cynthia Godwin

Job Title: Deputy Manager

Joined: 2022

My name is Cynthia and I joined Barchester in 2012 as an HCA in 2019 I became a Nurse. I am a dedicated nurse who inspires others by providing first-class care for residents. In 2022, I have been promoted as a Deputy Manager and my role is to make sure every resident's needs are met and our team is updated with the latest clinical developments. I love spending time with residents and it makes me happy knowing that they are all safe and comfortable.


Sharon

Sharon Da Rocha

Job Title: Home Administrator/Speak Up Champion

Joined: 2014

Hello, my name is Sharon, and I am the Home Administrator here at Hugh Myddelton. I have worked with Barchester since 2014, and I genuinely love my job. I am very passionate, and my aim is to support residents and their families.


As a Speak Up Champion, I'm here to support and listen to my colleagues, residents, relatives and visitors for any concerns and suggestions they may have. I encourage people I'm committed to supporting you to speak up to ensure the continuity of excellent care to our residents and patients and to ensure a positive work environment.


Cristina

Cristina Manafu

Job Title: Registred General Nurse

Joined: 2020

Hello, I am Cristina and I joined the Barchester team in 2020 as a Nurse. I am very passionate about ensuring the well-being of all the individuals I have the privilege of caring for.


Nicoleta

Nicoleta Nica

Job Title: Register General Nurse

Joined: 2022

Hello, I am Nicoleta and I am working as a Nurse since 2011.
I joined the Hugh Myddelton team in April 2022 and I always try my best as a nurse, also to maintain a good relationship with residents, loved ones and colleagues.


Miguel

Miguel Almeida

Job Title: Head of Maintenance

Joined: 2020

Hello, my name is Miguel Almeida and I recently joined the team at Hugh Myddelton as head of maintenance. Previously I worked for another care provider so very experienced with keeping everything running smoothly for the residents and staff - I have just decorated our new relative indoor visiting room which will be warm and welcoming for visitors


Christopher

Christopher Abrigo

Job Title: Chef

Joined: 2013

Hello, my name is Christopher and I have worked in the kitchen as Chef since 2013. I love to cook and told I have a real talent in cake baking! I'm calm under pressure and enjoy the comradery of the kitchen.


Dejan

Dejan Ristic

Job Title: Kitchen Porter

Joined: 2016

Hello, my name is Dejan and I have been a kitchen assistant since 2016 here at Hugh Myddelton. I enjoy working in the kitchen and came to the home having experience from another role., I'm hard working and very organised. Perfection is key!


Naureza

Naureza Puttyraj

Job Title: Senior Care Assistant

Joined: 1998

My name is Naureza and I am a Senior Care Assistant at Hugh Myddelton. I have been working here for 24 years, I love to support residents and strive to give them the highest quality of care possible.
I am passionate about my job and extremely happy to be part of the Hugh Myddelton family.


Mariana

Mariana Mitran

Job Title: Care Practitioner

Joined: 2017

My name is Mariana and I joined the Hugh Mydddelton team in 2017.


Always I try my best to support our fantastic residents and to offer them the highest quality of life. I love helping people and enjoy every single day in their company.


Gunel

Gunel Bayramova

Job Title: Activities Coordinator

Joined: 2020

Hello, my name is Gunel and I joined the Barchester team in 2020 and was promoted to Activities Coordinator in November 2022.


I love spending time with the residents and getting to know them on a personal level. I love the elderly and enjoy every single day with them. I am really enjoying my role as an Activities Co-Ordinator at Hugh Myddelton House.


Esther Lailah

Esther Lailah Davies

Job Title: Unit Manager/Dementia Champion

Joined: 2020

Hi, I'm very proud to be part of Hugh Myddelton House team. I have been overseeing the Memory Lane community and have 30 years of experience in nursing care. Here at Hugh Myddelton House, we continue to find innovation and specialise in care planning to meet the needs of the people living in our memory lane community.