Jansondean Residential Home

56 Oakwood Avenue, Beckenham BR3 6PJ
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9.9 17 Reviews
  • Jansondean Residential Home, Beckenham
Jansondean is a private Residential Care Home registered with Bromley Health Authority and CQC and staffed by an experienced home manager, deputy manager, and team leaders day and night who are supported by an enthusiastic team of care staff. All staff receive extensive ongoing training.

All rooms are centrally heated, the majority of bedrooms have en-suite facilities. A passenger lift, various bath and mobile hoists and a call system have been installed.

A comfortable lounge is available in which to meet people - and to enjoy regular group activities and visiting entertainers arranged by a dedicated activities co-ordinator. There is a delightful and peaceful large garden and residents are encouraged to sit outside in the summer months. Activities are also arranged outside in the warmer weather.

Good food, is, of course, most important and cooks prepare an excellent choice of home cooked food including special diets if required. Relatives and friends are welcome to dine with residents in the dining room.

All staff know that the needs of the residents are paramount and their right to privacy, respect and independence is part of the philosophy of care. Each resident has an individual care plan so that each member of the care team can see at a glance their exact requirements.

They have visiting G.P.s, dentists, opticians, chiropodists, physiotherapists and hairdressers. Residents can have their own specialists visit if they so desire.

Long term residents are encouraged to bring a few personal items with them such as favourite pieces of furniture or family pictures, and the home can arrange to re-paint the resident's room to suit their preferences.

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Care Provided by Jansondean Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Susan Hill (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 4

Funding & Fees Guide for Jansondean Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,568 – £1,800
    • Self-Funded Residential Dementia Care £1,568 – £1,800
    • RESPITE Self-Funded Residential Care £1,568 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,568 – £1,800

  • Excluded:
    Hairdressing
    Chiropody
    Hospital appointment escort
    daily newspapers
  • (these prices are only a guideline, please contact Jansondean Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park available and off road parking


Jansondean Residential Home Reviews (17)

9.9

Jansondean Residential Home has a Review Score of 9.9 (9.868) out of 10, based on 11 reviews in the last 2 years. Over all time Jansondean Residential Home has 17 reviews.

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Review from Tom A (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jansondean has made my mum welcome and looked after her. Especially when she first moved in and she was getting used to a new environment. They were very patient, understanding, and caring. Which we appreciated. She loves her room, the view of the garden, and her food. She is content and happy here.

Reply from Susan Hill, Manager at Jansondean Residential Home

Thank you very much, we love your mum's smile when she waves hello when we come to work.


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Review from Cheryl L (Niece of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home and its staff enough, I was very apprehensive when I had to look for a home for my uncle as I had previously had a very bad experience with my Dad who was not well cared for.
I have yet to meet a member of staff who I don't like and they all deserve praise as they all care
and engage with the residents and it's the same whatever time you turn up unannounced.
So pleased I picked Jansondean.

Reply from Susan Hill, Manager at Jansondean Residential Home

Thank you so much for your lovely words. I am happy to hear that the staff are looking after your Uncle at all times.


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Review from Peter B (Son of Resident) published on 21 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been in the home since September last year and has settled in well.
That is due to the outstanding care given to her by all the staff, led by the Manager, throughout her stay.
They are incredibly patient, kind, and caring we are so grateful for the level of care our Mum receives.
We are
a large family and frequent visitors to the home but whatever day and whatever time one of us visits the level of care is always extremely consistent.
This is a great comfort to all of us knowing that Mum is safe and cared for at all times.

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Review from M D (Daughter of Resident) published on 21 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and compassionate. Individualised care is given. Staff get to know each resident's needs. The feelings of each resident and their relatives are taken into consideration. All staff give their care to residents in a happy considerate manner.

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Review from Mike J (Husband of Resident) published on 21 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very happy at Jansondean. She is in a world of her own but appears happy and contented whenever I visit (twice a week). She has one particular friend there and the staff are very attentive to her needs. Clothes go missing at times but I am aware that this is a common problem in most if
not all Care Homes. My wife is a lot happier at Jansondean than she was in the last year or so at home with me.

Reply from Susan Hill, Manager at Jansondean Residential Home

It's lovely to see your wife so happy and contented. sadly clothes do go missing sometimes, I am so sorry about that, we are trying our hardest to ensure all clothes go back to the right residents.


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Review from C M (Daughter of Resident) published on 21 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Jansondene for nearly a year. I have always found the manager staff very kind caring and always willing to do what ever my mum may need or want. I always have a good chat with all the staff and feel part of the home. The cook looks after my mum making sure she likes what
she cooks for her.
I can't speak more highly of the care that my mum receives and am grateful for that.

Reply from Susan Hill, Manager at Jansondean Residential Home

It's lovely chatting with you too, your Mum has a wonderful and happy family.


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Review from Wendy D (Niece of Resident) published on 21 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been with Jansondean for just under a year now. He likes it here and thinks the staff are lovely. He likes that they come and chat to him and nothing is too much of an effort. He's still enjoying the food and loves the games and entertainment they have. I spoke to him today and he has been
watching the football which he's been loving.
Thank you to all the staff for welcoming his family too.

Reply from Susan Hill, Manager at Jansondean Residential Home

Glad to hear he was enjoying the football, shame they didn't win!


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Review from Janet W (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with Jansondean. The staff are all caring, friendly and loving people and are willing to take time to chat with me about Mum's many issues and, indeed, about my own. I am always kept informed of anything affecting Mum's health, whatever it may be. Professional and efficient.
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building, although not of the modern glamourous type, is clean and fresh and the lounge/dining area is a happy place to be. There are usually things going on, whether it be just listening to music or watching films, or exercises or games. The walls and windows usually carry pictures and cut-outs that the residents have made to reflect the season or up-and-coming events.
Care was even taken to ensure that I had a Christmas card from Mum, which I appreciated very much.
The food is excellent, far superior to the only other two care homes with which I have had experience. The spreads put on for the two parties I have attended could have graced anyone's private function.

Reply from Susan Hill, Manager at Jansondean Residential Home

Many thanks for your lovely words, we are lucky to have our amazing activity coordinator who completes some lovely activities with the residents. I have to agree the kitchen team do make some amazing meals.


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Review from Melanie M (Daughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in her care home for 14 months now. She is so happy there and has a good relationship with the carers and staff. She feels comfortable, safe and cared about. Myself and my family have seen how well she has settled in and are grateful to everyone for making her feel this way. The carers/staff
are all very approachable and friendly and truly care about all the residents. Thank you to you all.

Reply from Susan Hill, Manager at Jansondean Residential Home

Thank you so much for your lovely review. Your mum is a wonderful lady and we enjoy supporting her.


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Review from Stephen H (Nephew of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Selecting a residential care home that could accommodate both my aunts was never going to be easy and I am so pleased that we chose Jansondean.
One of the aunts recently passed away whilst in residency and the compassion demonstrated by all the team to my aunt and her family was heartwarming.
Throughout
her stay my aunt was very well cared for and always treated with dignity and respect.
Jansondean is a care home that really does care about its residents.
Thank you.

Reply from Susan Hill, Manager at Jansondean Residential Home

Thank you very much for your kind words. Your aunt was a beautiful lady and missed by us all.


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Review from Maxine G (Granddaughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident at Jansondean Residential Home for only 10 weeks but the care and love she received there was unbelievable. Everyone who works there is so caring, both to the residents and to the families and we always felt that my grandmother was being looked after and cared for just
as we would have wished her to be. The staff are so professional and knowledgeable but also so warm and loving. My grandmother's last few weeks were spent with people who loved and cared for her and for that we are eternally grateful. Thank you.

Reply from Angela Bona, Regional Manager at Jansondean Residential Home

Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heartwarming to hear that we have made a positive impact on the lives of our residents and their families.


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Review from A H (Daughter of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into the care home on 3rd October 2022. The whole team in the care home have been absolutely fantastic. Very professional and knowledgeable but, most of all, very caring. It feels like we are part of a huge family. I was concerned when my mum made the decision to come into the care home,
but the transition has been made so much easier by the care and attention given to Mum and us by all the staff members.

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Review from Marie J (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is currently a resident of Jansodean. His needs are met in a timely manner with thought and care. He is treated as an individual. I am kept well informed of his progress with regular review meetings. The carers, cooks and cleaners all know my father and interact with him. The cook is particularly
kind, always providing the food requested by Dad. Management is excellent. Whilst the building is shabby, I would still recommend the care home for the atmosphere and welcoming attitude of the staff.

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Review from Yasamin T (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for about three years and I am so happy with the care she receives. Initially when she arrived her behaviour was quite challenging as she has advanced Alzheimer's. Over a period of 3 to 4 months, the staff at the home show so much compassion and understanding that
slowly mum began to calm down and feel secure. They are a wonderful team and all work together to ensure the best care for mum.

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Review from Vivian B (Daughter of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident, albeit, for only 6 days and then sadly she passed away. I can honestly say that the care she received from the staff was excellent. They went above and beyond to care for her. Her clothes were freshly laundered and all were marked with her name within hours of her arriving.
Mum had been having trouble eating and drinking and I arrived several times at different times and found the staff with her so kind, caring and encouraging. Mum had a lovely view of the garden and the staff were more than happy to allow her bed to be moved so she could fully appreciate it.
The home felt like home for her, it didn't feel clinical or had any funny smells to it.
The manager is a lovely man and all the family were treated with such kindness and compassion. I really couldn't have asked for better care.
It is a real pleasure to give such a positive review in light of all the really awful ones in the news lately.


I would highly recommend this establishment.


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Review from Elsbeth H (Wife of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Special care and good support are given to my husband in his failing condition. He received a room next to the office to be supervised also at night. The staff are very friendly and understanding. I am well satisfied with the help and general working order at the home.

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Review from Samantha S (Friend of Resident) published on 25 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been staying here for 10 months, after a disastrous hip operation, resulting in him needing 24 hour care. The staff and management have been fantastic throughout his stay. They are on the ball with any medical issues that arise and deal with them very efficiently. The food is healthy,
varied and cooked on site, non of that package rubbish. Birthdays are celebrated and cake shared among residents, you can even have a party!
His room although on the small side is functional and meets his requirements. He is quite happy here and I do wonder if he'll actually want to return home, when everything he needs is right here!

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Jansondean Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Jansondean Residential Home is calculated as follows: ( (114 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 129 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jansondean Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 1 hour ago

residential care


Awards / Recognitions (0)

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Meet the Team (1)

Susan

Susan Hill

Job Title: Manager

Joined: 2021

I am an experienced, highly capable and confident CQC Registered Manager. I have successfully project managed from inception to opening of a 36 bedded home. I have held positions of registered manager and project manager for various types of services including Nursing, LD & complexed needs.

I have worked for the last 15 years supporting Elderly Care in Care Homes and Nursing Homes with a vast experience for critical illnesses.


Frequently Asked Questions about Jansondean Residential Home

What types of Care is Jansondean Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Jansondean Residential Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Jansondean Residential Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Jansondean Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jansondean Residential Home to the centre of Beckenham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.