Jesmund Nursing Home

York Road, Cheam, Sutton SM2 6HL
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9.5 31 Reviews
  • Jesmund Nursing Home, Sutton
Jesmund Nursing Home is located in the heart of Cheam offering accommodation and nursing care for 25 elderly residents. Their mission is to provide a service that is caring, effective, responsive and safe.  

Jesmund is a light, spacious property which is very much part of the local community. The home is purpose-built and retains the comforting atmosphere of a family home, whilst being dementia-friendly. It includes a spacious lounge, dining room and a spacious garden for outdoor activities, particularly for more mobile residents. Each resident has a personalised private room to relax in. They have regular activities and organised day trips to keep residents mentally and physically stimulated and motivated. A lift and stairlift are available to facilitate transfers between the ground and first floor for individuals who are less mobile. They have both a bath and shower to allow individuals the choice of where they prefer. The home is well signposted for easier navigation of service users with dementia.

Staff are experienced in caring for individuals with all forms of dementia and supporting them through its multitude of manifestations such as memory loss, falls, communication difficulties, behavioural changes or other symptoms. Staff are highly skilled to anticipate the dynamically evolving needs of individuals in their care, whilst promoting and encouraging independence where safe and appropriate to do so. They have an experienced, in-house chef who prepares meals daily. The chef is trained to prepare meals in line with all dietary requirements, including those advised by Speech and Language therapists and dieticians, as well as cultural and health needs.

They adopt a multidisciplinary approach to the care of individuals residing in the home, with regular visits from the local GP (doctor), pharmacist, dentist, optician, chiropodists and others.

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Care Provided by Jesmund Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Crisanta Marasigan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Jesmund Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact Jesmund Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking available on site in driveway. Also restriction-free off road parking on York Road.


Jesmund Nursing Home Reviews (31)

Total of 31, showing 21-31
9.5

Jesmund Nursing Home has a Review Score of 9.5 (9.499) out of 10, based on 8 reviews in the last 2 years. Over all time Jesmund Nursing Home has 31 reviews.

Overall Experience

  • 19
  • 11
  • 1
  • 0
  • 0

Date Published

31
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23

Review from Rosalba R (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here 3 and a half years ago.
When she came she was violent, significantly underweight, stressed and sick.
She is now a happy lady and well cared for.

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Review from Michel P (Grandson of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Nan is very happy in Jesmond Nursing Home.
The staff are lovely and look after her very well.

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Review from M K (Son of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm relieved to see my father so well cared for and he seems really settled and I commend the staff for this.
Thank you.

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Review from P S (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided to my father. The staff are very caring and manage his challenging behaviour well.

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Review from N W (Friend of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the staff friendly and helpful.
The place is clean and everyone seems happy.

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Review from Harold B (Husband of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife came directly from hospital to Jesmond. Obviously, it was a difficult time but she was treated in a very caring way. The staff are wonderful and she settled in well.

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Review from Joanne C (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Jesmund nursing Home has been caring for my father for some time now. He appears happy and very well cared for.

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Review from Joanna C (Daughter of Resident) published on 2 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Always welcoming staff, clean, pleasant atmosphere. Bright rooms, during room fresh and clean. Refreshments always offered on arrival to all visitors. Staff have good rapport with residents.

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Review from D T (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home feels home from home for both relatives and residents. The staff really are wonderful and look after their charges like family. The home offers a friendly and really caring environment. They also offer activities for the residents to try and improve interest and joining in. Would recommend
this home to anyone looking for a family-friendly and good care/nursing home.

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Review from Patricia W (Friend of Resident) published on 1 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you to all the staff here who supported us for 3 years with our mum and helped us see Mum through to the end.
A big shout out for the amazing staff who even sang to Mum last night and were with us all the way and all the healthcare staff.

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Review from Michael (Grandson of Resident) published on 15 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jesmund completed their excellent level of care for my Grandfather today, when three of their staff attended his funeral. Given the number of people who must pass through the home it is a great comfort to know staff care enough to come to see him off. Their care has always been excellent treating him
with great dignity and care, making his last and difficult few years as comfortable as possible. He was always treated like a human being and not just another body passing through.


The home feels like a home more than others I've been to. It is kept very very clean. Staff always provided tea coffee and nibbles when I visited and my Granddad was also able to enjoy a beer or a whisky now and again, making his experience of living there as good as possible. Staff also were open to suggestions and help, introducing occasional light background music when my mum brought a CD in. They kept in touch with my Mum regularly and were always polite and helpful. We can't be happier that he was able to spend his last days there.


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Current Review Score: 9.5 (9.499)

Overview of Review Score

The Review Score of 9.5 (9.499) out of 10 for Jesmund Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Jesmund Nursing Home is calculated as follows: ( (67 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 93 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Jesmund Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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