What types of Care is St John's Nursing Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St John's Nursing Home Ltd provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does St John's Nursing Home Ltd have?

There are 48 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at St John's Nursing Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St John's Nursing Home Ltd to the centre of South Croydon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

St John's Nursing Home Ltd, 129 Haling Park Road, South Croydon, London CR2 6NN

St John's Nursing Home Ltd

129 Haling Park Road, South Croydon CR2 6NN

7.3 25 Reviews

Facilities

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Smoking not permitted

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from H H (Friend of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience

There are many very caring staff who are friendly and approachable. The new manager is easy to communicate with and is very responsive to feedback. There is a willingness to listen and to seek solutions to meet the needs of my friend.

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Review from William P (Husband of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience

This is a much-improved nursing home with real leadership from the manager and very professionally motivated staff. My wife's palliative care is being administered with kindness, and I am kept informed of all changes and informed before they are carried out.

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Review from H C (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience

Staff are very helpful.
Service level of care is good.
Feedback is sometimes difficult to get.
The phone is a poor connection to have and causes frustration too but us and my father.
Nurses are friendly.

Reply from Sandra Bond, Group Operations Director at St John's Nursing Home Ltd

Thank you for your review. We have given each shift mobile phones to use for relative and friends call, unfortunately, due to the size and layout of the building reception on our landlines has always been an issue. I am pleased to say the mobile phones work well.

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Review from M G (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience

The carers have treated the residents with good care and support. The activities for the residents have been varied and excellent, and have a yearly barbeque for them and their family with live entertainment. Live entertainment occurs also a few times the rest of the year. Cleanliness has improved to

what it was, with no smells while entering the building. The place is very secure, which is good for residents with dementia. The carers have also shown kindness and friendliness. It is good value for money compared to the cost of other nursing homes around the area.

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Review from John E (Son-in-law of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience

I am forever grateful for the love, care, and compassion the staff of St John's gave my mother-in-law. I cannot praise this nursing home enough. They treated my mother-in-law (who died in November) so very, very well. I have no hesitation in recommending this fantastic home.
I have visited many, many

times. The staff are always friendly, polite, and professional. I always felt they were treating my mother-in-law as they would like to be treated, with genuine love and respect, as if she were their own mother.
There is a choice of varied, high-quality meals each day. There is entertainment every afternoon. On special occasions, performers are brought in to entertain. Family and friends are always welcome to these with many attending. During the summer they have large garden parties. Trips to the seaside are arranged throughout the year. The nursing home is always very clean and tidy.
If ever I need to live in a nursing home, I hope it is as good as St John's.

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Review from C P (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience

Staff always very friendly and caring.
Mum always looked clean and well cared for.

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Review from Clare A (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience

My mother was a resident here for three years until she passed away in December 2019. It's very difficult choosing a care home for a loved one and I was very happy we chose St John's. All the staff, from the nurses to the carers, to the cleaning staff were all excellent. It was a great comfort to know

she was safe and well looked after. She was treated with kindness, respect and dignity and she was always clean and well dressed. My mother had advanced dementia so she needed help with everything - there was nothing she could do for herself. The staff were so kind to her and were always smiling, talking to her and being gentle. We are so very grateful that we chose St John's.

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Review from M B (Son of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience

I have found the caring staff and management genuine and competent. The level of care and cleanliness is commendable. I am pleased that my Mother is in trained and skilled hands. I would honour and extend my felicitations to all those who have tendered their services to my mother.

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Review from Barbara E (Wife of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience

Our experience of St John's has been very positive. My husband can sometimes prove challenging and this is dealt with in a very sympathetic and professional way. It has taken a huge weight off my mind to know that my husband is being so well looked after. All the staff are very kind and friendly towards

me and all my family.

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Review from Allison L (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience

Staff shortages result in safety issues when those at high risk of falls are unsupervised.
The menu could be more varied for those with dietary requirements.
Staff are kind to residents and they are hardworking. The manager is open to feedback but could be more visible in public areas eg., lounges.
Water

should be available on each tray table in lounges as not all residents are able to request this.
Communication with nursing staff is improving.
If safety improves I would recommend St John's to others.

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Review from Maggie A (Cousin of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience

My cousin seems to be very happy here and has, after 1 year, settled in very nicely.
The staff couldn't be nicer. The staff give a variety of entertainment which is appreciated by all. All year activities are carried out with many visits outside for day trips.
Well done, good work.

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Review from John B (Husband of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience

My wife spent her last months at St John's and we visited once a week for a year before she moved in. I still can't express how good St John's is, sure, they looked after my wife very well, but that's not half of it. I came every day and could see how loved she was. I mean 'loved'; it was touching.

I also saw, over a period of 2 years, how settled the staff were. There's very little turnover which is a key measure in my book and the range of activities is so important and so well prepared.

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Review from Susan (Daughter-in-law of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience

We had a not very nice experience here. Mum's medical needs were not addressed. We have ended up having to move our Mum to another home.

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Review from Michael G (Son of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience

Staff here are very friendly and helpful. Very kind to my mother. The management team are very good, always asking us if everything is OK and are we happy with mother's care. If there was anything we weren't happy about we feel confident that it would be rectified.

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Review from F T (Nephew of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience

I was visiting my aunt in St John's. She is the third of my aunts to have resided there so I have been visiting the home over many years. I have always found the place welcoming and the staff pleasant. A good atmosphere, I just wish my mother has been in St John's when it was her time to enter a home.

I picked on near me which was just about ok.

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Review from Catherine S (Daughter of Resident) published on 12 April 2016
Submitted via Website • Report

Overall Experience

Our Mother has resided at St Johns for just over a year. She is treated with kindness and consideration at all times and the nursing care is excellent. She has made excellent progress and has settled very well. The home has a very happy atmosphere and is clean and bright. We feel very welcome every

time we visit and there is always someone to speak to should we have any questions at all. We have not had any problems at all since our Mum has been in St Johns. When we visit she looks very well, her hair done and clothes clean and immaculate which are things that are very important to her. She enjoys the activities and is thriving in such a caring community. We are so pleased that we managed to find such a lovely place for our Mum and can wholeheartedly recommend it.

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Review from Karen W (Friend of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience

My dad and father-in-law were in St John's we were made very welcome they looked after them as if they were family. The staff made us all very welcome and looked after all the family.

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Review from Darley M (Daughter of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience

My mother was very well cared for and encouraged to make decisions with regards to her care. Every staff member was very considerate and kind, I was happy to leave mum in respite at St Johns, family and friends who visited said how happy and well she looked. I shall hope to be able to use St Johns again

in the future. Staff and residents are happy.

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Review from Jillian M (Wife of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience

Carers are extremely good, kind and look after residents very well.

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Review from Lisa (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience

My mum seems so happy since she has been here. She is a different person. The staff are so polite and friendly. I spent my mum's birthday with her at the home and it was a lovely experience, very accommodating. Lovely atmosphere.

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Meet the Team (13)

Ciprian Tarba

Job Title: Interim Home Manager

Joined: 2025

" I am an accomplished Registered General Nurse (RGN) with over a decade of clinical and managerial experience, specializing in healthcare operations. I have been NMC-registered since 2015 and a member of the Royal College of Nursing (RCN) since 2016. Throughout my career, I have undertaken multiple roles in business compliance turnarounds, risk mitigation, and troubleshooting within care and nursing homes as an interim/or turnaround home manager. I have extensive experience in decommissioning services and providing support during the sales or transfer process of care facilities. By combining clinical expertise with business acumen, I drive strategic planning, resource allocation, cost management, and regulatory compliance to improve operational performance and care quality. A people person at heart, I am deeply committed to ensuring the well-being of residents, always prioritizing their care and dignity. "

Simone Braim

Job Title: Deputy Home Manager

Joined: 2023

Deputy Home Manager

Ganesh Nerurkar

Job Title: Administrator

Joined: 2022

Administrator

Giovanni Cordone

Job Title: Head Chef

Joined: 2024

My Italian roots and passion for good food have guided me from a young age towards the world of catering. After completing a five-year course of study at catering school, I decided to embark on an international experience in London, a city I considered essential for honing my skills and becoming a top-level chef.
The years spent in London gourmet restaurants allowed me to acquire a solid technical foundation and a deep knowledge of international culinary trends. However, it was the almost accidental encounter with catering in care homes that marked a turning point in my career. The joy and gratitude of the residents after a well-prepared meal offered me unparalleled satisfaction, prompting me to dedicate myself to this sector.
For about eight years, I have held the role of Head Chef at various private healthcare companies, where I am committed to offering a quality culinary experience, attentive to the needs and tastes of the guests. I am a curious and creative cook, who loves to experiment and transform ingredients into unique dishes, like a painter who uses colors to create a work of art. My attention to detail and meticulousness allow me to take care of every aspect of the preparation, leaving nothing to chance. I love working in a team and creating a positive and collaborative work environment.
My determination and passion for catering have driven me to return to my studies, enrolling in a degree course in Hotel & Business Management. My goal is to expand my skills and become a successful Food & Beverage Manager, able to combine my culinary experience with a solid knowledge of the hospitality sector.

Katherine Embleton

Job Title: Wellbeing-Coordinator

Joined: 2024

I am in charge of activities at St Johns nursing home. I work closely with residents to organise a range of stimulating activities tailored to the residents interests and abilities.

Prior to working at St John's I have had experience as a Community Volunteer Befriender in the NHS and as a Honorary Assistant Psychologist. I have a BSc Psychology and I am currently undergoing further education, completing a master's degree in the field of psychosis. I am motivated by my passion for mental health and my desire to make a positive difference in people's lives.

Taulo Ngoma

Job Title: Maintenance

Joined: 2024

I am a dedicated and passionate schoolteacher with over 15 years of experience in educating
students at high school level. I hold a diploma in business subjects, and I am committed to fostering
a love of learning and academic excellence in every student I teach. As a dedicated Maintenance
Officer, I am committed to ensuring a safe, comfortable and well-maintained environment for the
residents and staff at the care home. I have developed a strong understanding of the unique needs
of a care home setting, where the safety and well-being of individuals are paramount. Proficient in
Microsoft Office and known for strong interpersonal and problem-solving skills.

Experience
Jan 2008 – Feb 2024 - Worked as a high school teacher for business studies at a Government
School
May 2014 – Dec 2019 - Worked as a school accountant at a Government School.
Sept 2019 – Feb 2024 - Worked as a procurement officer Government School.
Feb 2017 – Feb 2024 - Worked as a Police Reserve Officer in the Zambia Police Service.
July 2024 – Present - Working as a Maintenance Staff at St. Jones Nursing Home

Education
- Diploma in Secondary Teaching (Business Studies).
- Certificate in Security Industry (Door Supervisor)

Mariano Pel-Is

Job Title: Housekeeping

Joined: 2006

In charge of housekeeping at St John's Nursing Home.

Luda Volos

Job Title: Laundry

Joined: 2002

In charge of the laundry at St John's Nursing Home.