St Jude's Nursing Home

29-31 Mayfield Road, Sutton SM2 5DU
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9.4 108 Reviews
  • St Jude's Nursing Home, Sutton
St Judes is situated between Belmont Village and Sutton town centre and offers fully furnished and spacious accommodation over three floors. A passionate team of well-trained staff provide nursing and end-of-life care and also excel in providing person-centred care and palliative care to those who living with dementia or those who may be older with health conditions.

Staff provide an environment for residents to be cared for in an understanding, professional and dignified way. As well as offering permanent accommodation, St Judes can also provide respite and convalescence care for those requiring temporary assistance.

Professionals aim to provide the highest standards of care and services at the home which is a member of the Registered Nursing Home Association (RNHA).

Accommodation for residents comprises of single and shared rooms, most of which are en-suite, while there are nurse call systems and televisions in each room as well as a private telephone which is available upon request.

The home has several lounges, a cinema room and a dining room which overlooks the patio with private garden. Residents can enjoy a full activities programme, organised by the activities co-ordinator, including outings and local entertainers.

Residents also have access to regular visits from dentists, opticians, physiotherapists, chiropodists, occupational therapists, hairdressers, religious ministers and local doctors.

An on-site cook liaises with residents and care staff on a daily basis to ensure they can enjoy choices of well-balanced, nutritious, appetising meals that meet their dietary requirements.

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Care Provided by St Jude's Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Churchill Residential Nursing Homes Ltd
  • Person in charge
  • Patricia Fyfe (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for St Jude's Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,250 – £1,700
  • (these prices are only a guideline, please contact St Jude's Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St Judes always welcomes visitors but asks that meal times to be avoided to preserve the dignity of the residents.


  • Parking

  • On site and off road parking. Quiet residential road.


St Jude's Nursing Home Reviews (108)

Total of 108, showing 81-100
9.4

St Jude's Nursing Home has a Review Score of 9.4 (9.406) out of 10, based on 29 reviews in the last 2 years. Over all time St Jude's Nursing Home has 108 reviews.

Overall Experience

  • 81
  • 21
  • 3
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Date Published

108
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Review from Brian S (Son-in-law of Resident) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law recently moved into St Jude's Nursing Home as her nursing home closed at short notice. Although the move was stressful all the staff at the home have made her, and the rest of the family, extremely welcome. She has settled in the home very quickly and enjoys the activities provided.
The staff are very caring and welcoming during family visits and do everything to ensure that she is comfortable. The food is excellent and the rooms are always clean.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you so much for your lovely review. We are so glad your mother-in-law has settled into our community so quickly. As a team, we are constantly striving to provide the best service possible for residents and their families.


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Review from Susan K (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been at St Jude's, she has settled down and is much happier, she also enjoys all the activities at the home. The people there are very caring and aware of all peoples needs. I feel so happy that she is so safe and happy. Thank you.

Reply from Patricia Fyfe, Mananger at St Jude's Nursing Home

Thank you for taking the time to review our home. I am very pleased that you and your Mother are happy with our service.


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Review from June H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at St Jude's Nursing Home for 10 months. I cannot thank all the staff for the care help and love she received when she was at St Jude's. I will never forget how she cared for. I would recommend St Jude's to all my friends and family, and if anyone asks me if I could recommend a care home I will
always say St Jude's. Thank you, from us all.

Reply from Patricia Fyfe, Mananger at St Jude's Nursing Home

It was our pleasure to take care of Mum, and we enjoyed the visits from all her family. We will miss you all. Thank you for taking the time to review our home.


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Review from Patricia K (Niece of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle went into this nursing home for end of life care. My expectations were not very high, but I was very surprised and pleased with the care that he received. I have nothing negative to say about either the nurses or the carers. They all seemed to genuinely care about the welfare of all the residents,
not just my uncle. All the staff care very much, and I thank them.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Dear Pat,


Thank you for your kind words, we do appreciate them and pleased you were happy with the care delivered to your uncle at St Judes.


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Review from Sharon F (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the home.
Clean, friendly and the staff are always smiling.
Residents are so well cared for.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Many thanks for taking the time to review St Judes Nursing Home. I am pleased you are so happy with the home.


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Review from M C (Husband of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall standard good.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review St Judes Nursing Home It is really helpful to us and prospective service users to get feedback on the services provided.


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Review from Gill A (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend St Jude's to anyone. The staff are all wonderful giving so much love, kindness and respect to all the residents. It is a very welcoming place and nothing is too much trouble. I have no worries at all leaving my mother in their care. Lots of effort goes into many events throughout the
year which are always well organised and lots of fun - well done St Jude's and thank you.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to express your views on our home. It is lovely to get your feedback. We look forward to seeing you at our next event.


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Review from C D (Wife of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After viewing quite a few nursing homes in the area, a carer said we should look at St Jude's.
On our first visit having a look around and meeting the manager, who was very friendly and easy to discuss my husband's needs with.
My family and I decided St Jude's Nursing Home was the one we felt happy
to place my husband in for full care.
The staff are very caring, friendly and welcoming when you visit. The home is spotless, rooms are bright and airy. Friends and family are made very welcome and are offered tea.
From the manager to all staff, the are very happy if you ever have an issue to deal with it straight away.
It makes me happy to know that my husband is well looked after.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you so much for taking the time to review St Judes Nursing Home. It is helpful to us and to prospective residents to have your feedback. I am so glad you are so happy knowing your husband is well looked after.


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Review from A S (Niece of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. The residents are well looked after by kind and thoughtful staff. The food is good and nicely presented. The home is clean and never smells. The care the staff give is done willingly and they really care about the residents and are always very nice to any visitors as well. It
is a well-run home.
My aunt is very happy here, even after her 2-year stay.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for sharing your thoughts on our nursing home. I am pleased you have been satisfied with the services here at St Judes Nursing Home.


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Review from Barry Y (Son of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and attention to detail is wonderful. The staff are very helpful and cheerful. They all engage with the residents showing not only deep care but understanding patience and kindness.
Nothing seems too much trouble for them. There are plenty of organised activities which the residents
are free to enjoy as they so choose. Visitors are made to feel welcome and valued as part of the care for the guests/residents. It is more like a well-organised luxury hotel for the elderly than an ordinary care home.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review our home. I am very pleased that that you are enjoying visiting our home.


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Review from Martin T (Son of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Jude's is an excellent nursing home. The staff are very caring and dedicated.
The home is very well managed and provides a very friendly atmosphere.
My ratings below say the rest.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you very much for your review. We are always striving to create the atmosphere you describe, and my team work hard to deliver excellent care so I am very pleased you have taken the time to let us know we have managed to deliver to your expectations.


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Review from John T (Son of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-managed care home that provides a full range of excellent services. The staff have a very good appreciation of dealing with residents with dementia. They use caring strategies to make those in their care comfortable and at ease. The standards at St Jude's are high with good facilities, excellent
food and clean and pleasant rooms for residents top of their priorities. Highly recommend.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you very much for taking the time to review our nursing home, it is our pleasure to take care of your mother.


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Review from Alison S (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for at St Jude's for about 2 weeks when she was dying from brain cancer.
The staff could not have been kinder or more supportive.
Everything was done for her and for us, even a sympathy card in the post when she died.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Dear Alison, Thank you for your lovely review. It was a pleasure to have known and cared for your mum and of course yourselves albeit for a short time.


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Review from Debra C (Daughter of Resident) published on 27 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Although all the staff we met were very nice in the week my Dad was admitted there after being diagnosed with terminal cancer only 10 days before, with only days/weeks left to live, we were told by the hospital that our Dad would receive care with calm and dignity by trained, palliative care, we felt
he had neither sadly.
The care he received was nothing like a patient would receive in a hospice, where we were told Dad could not be accepted! His medication to keep him calm, pain-free and comfortable was not given as regularly as it could/should have been even though we queried it daily. It was a traumatic death to which we will never recover and will forever feel we let our Dad down.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Dear Debra, I am very saddened to learn you are so unhappy with the care delivered to your father during his last days at St Judes Nursing Home. This is so untypical of the excellent standard of care provided by my professional and caring team and despite various attempts, I have been unable to contact you to discuss your experiences. Losing a loved one is never easy and we pride ourselves in the person-centered care we give and the support and care we offer to families of loved ones during a very difficult time. This on many occasions continues after the death of a loved one.


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Review from Sue B (Friend of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was transferred from hospital to St Jude's for end of life palliative care, he had no relatives. The nursing home welcomed him, made him comfortable and were friendly, efficient, professional and caring. I cannot praise the staff enough. Thank you, St Jude's.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

I am very proud of my team here at St Judes and I am delighted they provided such excellent care to your dear friend to prompt such a glowing review.


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Review from Tanya S (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is homely and beautifully kept. The staff were so respectful and caring. They treated my friend with dignity and empathy and in his last days made sure his spiritual needs were also met. The home also has a cat and dog, that meant so much to my friend and was a great comfort to him.
Can't thank them all enough.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review our home. We are very pleased we were able to meet your friends needs even for just a short time.


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Review from Brian G (Regular Volunteer) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring staff who are attentive to all residents and visitors.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review our home.


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Review from Victor D (Brother of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This facility is a very caring one.
All the people working there are kind, considerate and mindful of occupants needs.
After looking at many options, this one is the best for caring and nursing.
Most importantly all the staff care and show it with their compassionate feelings.
I think they are great
at their job.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for your review of our home.


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Review from Christine B (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here for two weeks ago, the placement was arranged very quickly by Sutton CCA as she needed urgent 24-hour care. I am amazed by the fabulous care my mother is receiving here. All the staff have made her feel very safe and welcome. Nothing is too much trouble for anyone, I have been kept
fully informed at all times how my mother's condition is being managed. My mother is so happy here she never wants to leave! I sincerely hope she can stay here and I would recommend this wonderful home to anyone looking for somewhere to place a loved one.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review our home. It has been our pleasure to provide the care your Mum required.


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Review from D C (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home to be very calming for my mother, The care is excellent. Activities are really helpful. Christmas and Burns Night were very enjoyable and fun. The care is excellent and the staff are very attentive. Yes, my mother can be difficult, but she calmed down very quickly and with respect. Meals
are excellent with proper portions and never rushed. The home is very clean and fresh smelling. Rooms are tidy and clean. The nursing care is excellent.
Thank you team St Jude's.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for your review. We are very glad you and your family continue to be pleased with the ongoing care of your Mum.


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Current Review Score: 9.4 (9.406)

Overview of Review Score

The Review Score of 9.4 (9.406) out of 10 for St Jude's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.406 for St Jude's Nursing Home is calculated as follows: ( (192 Excellents x 5) + (122 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 342 Ratings = 4.406

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Jude's Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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