Fees starting from £1250 upwards based on a detailed needs assessment(these prices are only a guideline, please contact Kelstone Court Nursing Home to find out the exact price for your requirements).
The only time visitors are not allowed is lunch and dinner times.. which is protected hours for residents.
The home has a driveway with spaces for 3 cars to park. However, the home is in a quiet residential area with plenty of free off-street parking
Kelstone Court has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Kelstone Court has 16 reviews.
Review from A R (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card •
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Reply from Kapil, MD at Kelstone Court
Thank you for your kind feedback, we really appreciate it. From all of us at Kelstone Court.
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Review from Natalie G (Friend of Resident) published on 28 November 2024
Submitted via Postal Card •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you for your kind words, from myself and the whole team at Kelstone Court.
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Review from C K (Sister of Resident) published on 26 November 2024
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Reply from Kapil, MD at Kelstone Court
Thank you for C for your kind feedback from the Kelstone Court Team.
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Review from Jackie M (Niece of Resident) published on 20 November 2024
Submitted via Postal Card •
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Reply from Kapil, MD at Kelstone Court
Thank you Jackie for your kind feedback, we really appreciate your support.
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Review from W L (Daughter of Resident) published on 18 November 2024
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Reply from Kapil, Managing Director at Kelstone Court
Thank you for positive feedback, we really appreciate it. From the Kelstone Court Team.
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Review from Vivien S (Sister-in-law of Resident) published on 13 November 2024
Submitted via Postal Card •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you Vivien for your wonderful feedback, from the Kelstone Court team.
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Review from Fadoua F (Wife of Resident) published on 6 November 2024
Submitted via Postal Card •
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Reply from Kapil Somaiya, Managing Director at Kelstone Court
Thank you Fadoua for your kind words, from me and the Kelstone Court team.
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Review from Sarah W (Daughter of Resident) published on 6 November 2024
Submitted via Postal Card •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you Sarah for your wonderful feedback, from me and the Kelstone Court team.
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Review from I K (Daughter of Resident) published on 6 November 2024
Submitted via Postal Card •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you I for your wonderful feedback, from me and the Kelstone Court team.
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Review from Sunil M (Son-in-law of Resident) published on 5 November 2024
Submitted via Postal Card •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you Sunil for your kind words, from me and the Kelstone Court team.
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Review from Roy T (Husband of Resident) published on 29 October 2024
Submitted via Postal Card •
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Reply from Kapil Somaiya, Managing Director at Kelstone Court
Thank you Roy for your kind words, from me and the Kelstone Court team.
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Review from JooMin C (Grandson of Resident) published on 17 October 2024
Submitted via Website •
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Reply from Kapil, Managing Director at Kelstone Court
Thank you for the lovely and special words. We are so privileged that you chose for your nan to come and live with us, we love having her as part of the Kelstone Court family. Managing Director and Kelstone Court Team.
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Review from Nigel H (Friend of Resident) published on 16 July 2018
Submitted via Website •
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Review from Elizabeth H (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card •
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Review from Ernest K (Husband of Resident) published on 18 September 2015
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Review from W G (Daughter of Resident) published on 4 September 2015
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The Review Score of 9.9 (9.867) out of 10 for Kelstone Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for Kelstone Court is calculated as follows: ( (125 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kelstone Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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