Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
Kenwood is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking is available on site
Kenwood Care Home has a Review Score of 9.8 (9.805) out of 10, based on 14 reviews in the last 2 years. Over all time Kenwood Care Home has 43 reviews.
Review from Claire C (Daughter of Resident) published on 14 January 2025
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Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home
Thank you for your lovely feedback, we are glad that we could be of service to your dad and that we were able to support his wishes to go back home. We wish him and you all the very best. Kind regards.
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Review from Christine H (Daughter-in-law of Resident) published on 13 November 2024
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Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home
Dear Christine, thank you for your feedback about our service delivery, we are so glad that we could be of support to you and your mother in-law.
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Review from T K (Daughter of Resident) published on 13 November 2024
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Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home
Dear T, Thank you for your feedback on our service delivery. We will endeavour to continue to support you and your dad the best way we can.
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Review from L P (Daughter of Resident) published on 27 May 2024
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Review from Lynne H (Resident) published on 14 May 2024
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Review from Shane F (Son of Resident) published on 29 February 2024
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Reply from Mawson Chipchase, Business Development Manager at Kenwood Care Home
Thank you for your kind words about our home and caring team. Our team really take pride in the support they offer to the residents staying with us. It will be a pleasure to pass on your feedback your mother's care, she is dearly missed by us all.
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Review from J S (Daughter of Resident) published on 11 January 2024
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Review from Alan N (Son of Resident) published on 14 December 2023
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Review from Diane W (Daughter of Resident) published on 21 November 2023
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Review from Andreas K (Son of Resident) published on 2 August 2023
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Review from John C (Son of Resident) published on 14 June 2023
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Review from R H (Resident) published on 14 June 2023
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Review from Adisa S (Resident) published on 26 May 2023
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Review from Lyn P (Daughter of Resident) published on 10 May 2023
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Review from Patrick M (Son of Resident) published on 10 October 2022
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Reply from Susan Maruri, Home Manager at Kenwood Care Home
Thank you so much for your kind words and appreciation, I was on annual leave and did not see your email till now so please accept our condolences from team Kenwood, and thank you for giving us a chance to be a part of our mother's journey in life.
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Review from Robin W (Brother of Resident) published on 29 June 2022
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Reply from Susan Maruri, Home Manager at Kenwood Care Home
Thank you, we appreciate your appreciation and kind words.
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Review from Patricia M (Daughter of Resident) published on 29 June 2022
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Reply from Susan Maruri, Home Manager at Kenwood Care Home
Thank you so much for your kind compliments, we love it when relatives join us and their loved ones for a party as people we support enjoy spending time with family.
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Review from Lesley G (Next of Kin) published on 21 June 2022
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Reply from Susan Maruri, Home Manager at Kenwood Care Home
Thank you so much for your kind message, this is always appreciated.
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Review from Lydia P (Daughter of Resident) published on 6 June 2022
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Review from Lynn C (Friend of Resident) published on 10 December 2021
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The Review Score of 9.8 (9.805) out of 10 for Kenwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.805 for Kenwood Care Home is calculated as follows: ( (135 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 164 Ratings = 4.805
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kenwood Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 May 2023
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Job Title: General Manager
Joined: 2024
My name is Edith Mansfield, originally from Zambia, Africa, I am a seasoned Care Manager with over 20 years of dedicated experience in the field of care. My passion for helping others and making a positive impact on people's lives has been the driving force throughout my career.
With a strong commitment to continuous learning, I hold three postgraduate degrees in Marketing and Business Management, a postgraduate certificate in Dementia Studies, and various leadership qualifications in the field of care. This extensive academic background underpins my approach to the management and delivery of care services, ensuring they are both effective and compassionate.
Throughout my career, I have demonstrated exceptional leadership skills, compassion, and a profound understanding of the needs of those under my care. My ability to foster a supportive and nurturing environment for residents, their loved ones, and staff alike has earned me respect and admiration within the care community and among various stakeholders.
In 2022, I was honoured with the Carer of the Year award by a Housing Association, selected from among 2,300 employees in their care department. While I view this achievement as a testament to the hard work of the entire team, I am humbled by the recognition and proud of the positive impact we have made together.
One of the greatest satisfactions I get from my role is knowing that I have made a positive difference in someone's life, no matter how small. My leadership is centred around an open-door policy, being approachable, and fostering collaborative engagements with residents, their loved ones, and staff. I firmly believe that involving people in decision-making for their care and support allows us to better meet their individual needs and provide holistic, person-centred care.
Outside of my professional life, I am dedicated to my family and friends. I enjoy meeting new people, listening to music, reading various books, and spending quality time with loved ones. Exploring new cultures and engaging in activities that promote personal growth and well-being are also passions of mine.
At Kenwood Care Home, my goal is to lead with empathy and excellence, ensuring that our residents receive the highest standard of care in a nurturing and supportive environment. I am committed to making Kenwood a place where everyone feels valued and cared for, reflecting the core values of Aurem Care.
Job Title: Administrator
Joined: 2003
Rui has been an integral part of Kenwood Care Home since November 2003, serving as our Administrator with flexibility and efficiency. Her ability to adapt and excel in various departments has made her an invaluable asset to our team.
Rui's agility and proficiency across different facets of our care home's operations are reminiscent of the flexibility of a cat. She navigates the complexities of administrative duties with ease, ensuring that every aspect of Kenwood Care Home runs smoothly and effectively.
Her versatile skill set allows her to support not just the administrative functions but also to lend his expertise where it's needed across different departments. This flexibility has significantly contributed to the cohesive and efficient operation of our home, benefiting both residents and staff alike.
Rui's dedication to Kenwood Care Home goes beyond her administrative role. Her willingness to step into various roles as needed showcases her commitment to the well-being of our residents and the smooth operation of our home. Her work ethic and adaptability have not only earned her the respect of her colleagues but have also enhanced the quality of care and service we provide.
Job Title: Nurse
Joined: 2019
Grace Kamau joined the team at Kenwood Care Home in January 2019, bringing with her a wealth of nursing experience that spans the full spectrum of care. Her comprehensive understanding of nursing and her exceptional skills have made her a valued member of our healthcare team.
Grace is known for her dedication and passion for nursing, qualities that shine through in her interactions with residents, their families, and her colleagues. Her approach to care is holistic, ensuring that every resident receives the highest level of support, tailored to their individual needs.
Her popularity among residents, their relatives, and their colleagues speaks volumes about her positive attitude and the compassionate care she provides. Grace's ability to connect with people on a personal level, combined with her professional expertise, creates a nurturing and supportive environment for everyone at Kenwood Care Home.
Grace's commitment to excellence in nursing is evident in her day-to-day activities, where she goes above and beyond to ensure the well-being and comfort of our residents. Her friendly demeanour and professionalism make her a cherished member of the Kenwood Care Home family.
Job Title: Night Time Senior Registered Nurse
Joined: 2005
Analisa Macalintal is a cornerstone of the nursing team at Kenwood Care Home, serving with distinction as a Senior Registered Nurse on the night shift since joining the team in 2005. Her tenure at Kenwood marks her as one of our most experienced and long-serving nurses, a testament to her dedication and passion for elderly care.
Analisa's approach to nursing goes beyond the clinical aspects of care. She is highly respected among her colleagues for her holistic approach to health, particularly her commitment to ensuring that nutrition and hydration are well managed for all residents under her care during the night. This attention to detail is crucial in maintaining the overall well-being and comfort of our residents, and it exemplifies Analisa's comprehensive understanding of care.
Her passion for nursing shines through in every aspect of her work. Analisa's ability to balance the demanding clinical responsibilities with the equally important nutritional and hydration needs of residents showcases her dedication to providing the highest standard of care.
Her empathetic nature and commitment to excellence make her a valued and respected member of the Kenwood Care Home family.
Analisa's leadership and experience are invaluable, especially during the night when the care environment can present unique challenges. Her presence provides reassurance and stability, ensuring that residents receive the best possible care at all hours.
At Kenwood Care Home, Analisa Macalintal embodies the qualities of a truly dedicated nurse. Her contributions to the care of our residents are immeasurable, and her commitment to their health and comfort is a reflection of the high standards of care that Aurem Care is known for.
Job Title: Maintenance
Joined: 2015
Tom Cave has been the backbone of Kenwood Care Home's maintenance team since 2015, initially joining under NCC and continuing his invaluable service with Aurem Care. His expertise and dedication ensure that our home remains a safe, comfortable, and well-maintained environment for everyone.
Tom's role is pivotal to the smooth operation of Kenwood Care Home. He is the go-to person when things go wrong, always ready with a solution to keep us going. His ability to swiftly address and rectify issues, ranging from minor repairs to overseeing significant maintenance projects, is a testament to his skills and commitment to our home.
His work is not just about fixing problems; it's about creating a safe and welcoming space that residents can call home. Tom's dedication to maintaining the highest standards of safety and comfort for our residents and staff alike makes him an essential part of the Kenwood Care Home family.
Tom's presence and reliability bring peace of mind to our residents, their families, and our team, knowing that we can count on him to maintain the integrity and beauty of our facility. His contributions are a crucial part of creating a positive living and working environment at Kenwood Care Home.
Job Title: Head Housekeeper
Joined: 2020
Deisy Villacres has been the linchpin of Kenwood Care Home's housekeeping team since joining us in 2020. As our Head of Housekeeping, Deisy's exceptional organizational skills and serious commitment to her role ensure that our home is not just clean, but a welcoming and safe environment for everyone.
Under Deisy's meticulous care, Kenwood Care Home stands out for its cleanliness, a testament to her dedication and the high standards she sets for her team. Her ability to manage and inspire her team to achieve excellence in every aspect of housekeeping is remarkable.
The positive feedback we consistently receive from residents, visitors, and health professionals alike speaks volumes about the impact of her work.
Deisy takes great pride in contributing to the overall well-being and comfort of those we serve. Her understanding of the importance of a clean living environment in healthcare settings drives her to go above and beyond in her duties. Her attention to detail ensures that every corner of Kenwood Care Home reflects the highest standards of hygiene and care.
Her role goes beyond managing the daily operations of housekeeping; Deisy is integral to creating a homely atmosphere that is both inviting and hygienic. Her efforts significantly contribute to the positive impressions of Kenwood Care Home, making it not only a place where residents feel cared for but also a place they are proud to call home.
At Kenwood Care Home, Deisy Villacres embodies the dedication and excellence that Aurem Care stands for. Her leadership in housekeeping plays a crucial role in maintaining the quality and reputation of our home, ensuring that we continue to provide a clean, safe, and welcoming environment for all.
Job Title: Head Chef
Joined: 2023
Jacqueline joined the Kenwood Care Home team in 2023 as our Head Chef, bringing over three decades of experience in health and social care hospitality. Her extensive background in the culinary field, especially in food safety and nutrition for older adults, has made her an invaluable asset to our home.
With a career spanning over 30 years, Jacqueline's expertise extends beyond traditional cooking. She has a deep understanding of the specific nutritional needs of the elderly, ensuring that every meal served not only delights the taste buds but also supports the health and well-being of our residents. Her approach to meal preparation is infused with a passion for culinary excellence and a commitment to providing balanced, nutritious, and enjoyable dining experiences.
Jacqueline's knowledge of food safety is impeccable, ensuring that our kitchen operations exceed the highest standards of hygiene and safety. Her leadership in the kitchen brings a sense of assurance and trust among our residents and their families, knowing that every dish is prepared with care, precision, and attention to dietary needs.
Under Jacqueline's guidance, the dining experience at Kenwood Care Home has been transformed. She actively engages with residents to gather feedback, understand their preferences, and incorporate their suggestions into the menu, making dining a highlight of the day for many.
Jacqueline's dedication to her craft and her ability to cater to the diverse tastes and dietary requirements of our residents have significantly contributed to the quality of life at Kenwood Care Home. Her culinary creations not only nourish the body but also bring joy and a sense of home to our residents.
At Kenwood Care Home, Jacqueline Bliss is more than a Head Chef; she's a key contributor to our residents' overall well-being, making every meal an opportunity to enhance their health, happiness, and sense of belonging.
Job Title: Night Time Senior Carer
Joined: 2019
Faustina joined the Kenwood Care Home team in 2019, bringing with her a deeply caring heart and a commitment to excellence in her role as a Senior Carer on our Night Team. Her dedication to providing compassionate and attentive care throughout the night ensures that our residents feel safe, supported, and comfortable at all hours.
Working night shifts, Faustina plays a crucial role in maintaining the well-being of our residents when the world quiets down. Her vigilance and professional expertise are essential in addressing any needs that arise during the night, providing peace of mind to our residents and their families.
Faustina's caring nature extends beyond her clinical duties. She understands the importance of emotional support and a reassuring presence, especially during the night. Her ability to offer comfort, listen, and respond with kindness makes a significant difference in the lives of our residents.
As a Senior Carer, Faustina also demonstrates leadership and guidance to the Night Team, ensuring that the highest standards of care are maintained consistently. Her experience and caring approach are invaluable in fostering a positive and supportive environment for both residents and staff.