Kenwood Care Home

30/32 Alexandra Grove, Finchley, London N12 8HG
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9.8 43 Reviews
  • Kenwood Care Home, London
Kenwood Care Home, located in the heart of North Finchley, offers exceptional care in a warm and welcoming environment. This modern, purpose-built home is designed to cater to the needs of its residents, providing a comfortable and homely setting. The dedicated team at Kenwood Care Home is committed to delivering high-quality, personalised care, ensuring that each resident's unique needs and preferences are met.

The home features spacious, well-appointed rooms, each with en-suite facilities to ensure privacy and convenience. Residents can enjoy a range of communal areas, including beautifully landscaped gardens, cosy lounges, and a vibrant dining room where delicious, nutritious meals are served. The activities team organises a variety of stimulating activities and social events, encouraging residents to stay active and engaged.

Kenwood Care Home specialises in residential, nursing, and dementia care, with a skilled nursing team available 24/7 to provide expert medical support. The staff are trained to the highest standards, ensuring compassionate and professional care at all times. The home also offers respite care for those in need of short-term support.

With a strong focus on creating a positive and inclusive community, Kenwood Care Home is dedicated to enhancing the quality of life for its residents, promoting independence, dignity, and wellbeing. Visitors are always welcome to experience the friendly and supportive atmosphere that defines Kenwood Care Home.

Care Provided by Kenwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susan Maruri (Home Manager)
  • Admission Criteria
    • On Request
    • Ages 50+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Kenwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,500
  • Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.


  • (these prices are only a guideline, please contact Kenwood Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Kenwood is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.


  • Parking
  • Parking is available on site


Total of 43, showing 21-40
9.8

Kenwood Care Home has a Review Score of 9.8 (9.805) out of 10, based on 14 reviews in the last 2 years. Over all time Kenwood Care Home has 43 reviews.

Overall Experience

  • 34
  • 8
  • 1
  • 0
  • 0

Date Published

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29
Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Kenwood Care Home for nearly 2 years but sadly passed away today.
I would recommend Kenwood Care Home in a heartbeat. The staff go above and beyond for their patients and I am so glad that we chose Kenwood for my uncle's care, we could not have received any better anywhere else.
The
care, kindness, compassion and love that they have shown my uncle during his stay is beyond what I had expected.
The manager and her team are truly beautiful human beings.
Please do not hesitate to use this care home if your loved one needs care, you will rest easy knowing that they are loved and cared for as if they are at home with family.
I can never express my thanks and gratitude to all of the staff.
Thank you Kenwood Care Home my love and thanks will be with you all forever

Reply from Susan Maruri, Home Manager at Kenwood Care Home

We would like to say a big thank you for your kind and heartfelt gratitude you have shown to our dedicated staff, we would also like to send our deepest sympathy to your family for your loss.
Your uncle will be missed by us all in Kenwood.
Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

My mum was only a resident for a very short time before she passed away but can say hand on heart that the care she received was absolutely fantastic. She was treated with respect, dignity and kindness. It was as if she could have been any one of the staff's own mum. They looked after me too, supplying
endless drinks and homemade cakes. I was welcome to visit at any time and could stay for any length of time. Thank you all for the wonderful care you gave to my mum and the respect shown to her and myself when she passed away.

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Thank you for your very kind review and please accepy my condolences. I will ensure the team are made aware of your kind words and I am so pleased that we were in some way able to help at a diificult time


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Overall Experience  Overall Experience 5.0 out of 5

Extraordinarily caring and devoted staff. Kenwood took wonderful care of my mother in her final years. She really felt that Kenwood was her home and her visitors were always made to feel so welcome. She felt safe, secure and cared for. Summer afternoons spent chilling out in the beautiful garden were
thoroughly delightful, much cherished and almost made us forget about Mum's health and situation. From the manager to the nurses, the carers, the chef, gardeners and maintenance men, everyone was so caring and dedicated.
Thank you so, so much, Kenwood.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

Thank you so much for your lovely review, your mum is dearly missed by all and it was a pleasure to have the opportunity to care for her.


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Overall Experience  Overall Experience 3.0 out of 5

Quite frankly I'm very disappointed.
My father passed away on 1st Jan 2021 and just prior to that he was in the care home for about two years.
He was cared for well however when he passed away, I was handed some bin bags with his belongings and was told the manager was on vacation. To this day, the
Care Home Manager did not even have the time to call us and give her condolences to the family.
I think as the care home manager that's disgraceful and disrespectful.
I don't have anything else to say.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

We are sorry to hear that the family above was disappointed for not receiving a condolence message from the home manager. At the time of their father's passing, the Manager was out of the country on annual leave, the deputy called the family and offered condolences to the family as soon as the home was informed of their father's passing by the hospital staffs. We appreciate that the family was happy with the care given to their father in the 2 years he was a resident in the home and we hope that the end feelings will not take away the good relationship the family shared with staffs in the home.
We wish the family well and we are grateful to them for giving us an opportunity to care for their Dad who was very happy under our care.


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Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Kenwood Care Home for over a year. I visit regularly and often telephone to find out how he is doing. I have got to know a number of the staff and find them polite and accommodating. I understand that my husband can be unpredictable sometimes due to dementia, during
these times, staff have done their best to make sure he is safe and does not pose a risk to himself or anyone else. During these few months when the home has been shut to visitors due to Covid-19, the home have been very active in keeping me informed over the phone about his care. My family and I have been able to speak to my husband at the doorstep from a distance and in the garden when the weather has been good. I am pleased with the care my husband has been receiving at Kenwood Care Home and would certainly recommend this home to friends and family.

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Thank you for your review, it means a lot to the team at Kenwood. I hope you will be able to visit your husband properly soon!


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Overall Experience  Overall Experience 4.0 out of 5

My mum had quite severe dementia and wasn't easy to look after. She received very good care at Kenwood; I was impressed with all the staff I met. They were friendly, warm and made an effort. They genuinely got to know my mum and made her last days as good as they could have been. Thank you.

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Thank you for your feedback. My condolences at your sad loss. Your kind words regarding the team will be really welcomed by them all.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandmother has been a resident at Kenwood for over 4 years. I have found that the staff are always attentive and understand my Gran's health and care needs, they are always ready to answer any questions that I have. The environment is very inviting and well maintained. The feel is welcoming and
relaxed with staff that know my name, this just shows how much the staff and management care for the residents overall. The team ensure my Gran's routine is kept and when able we enjoy the lovely garden and conservatory. The care home makes visitors feel welcomed and are great at holding events including open days, summer BBQs, Christmas and festive parties with freshly onsite cooked food. My Gran as been a resident for several years and this shows that the care and heath support provided is upheld with working in partnership with the NHS and GP services. The staff are very respectful of my gran's needs and very empathetic of her abilities which is a comfort to the family to know.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Kenwood Care Home for many years and has dementia. She is always clean and has never had a bed sore even though she cannot walk. The staff are kind and caring, always cheery and treat the residents with respect. The home itself is well looked after, clean and does
not have that “care home smell” I have encountered in other homes. The Manager is approachable and responsive and the Christmas party is great fun!

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Many thanks for your very kind comments, they are very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My friend was a long-term resident at Kenwood Care Home and recently passed away. I would visit as often as possible or telephone to find out how she was keeping I continued to visit after my own mother passed away last summer. They had become friends during my mother's stay of 5 months. I understood
that my friend received no visitors and it was good to carry on the visits. The care staff would keep me informed on how she was doing and one of our chats together was via a WhatsApp chat. It was good to catch up with each other and the care staff. The short time my mother was a resident was a positive experience and I enjoyed the atmosphere of the home whose staff would welcome resident visitors. Over time it was such a friendly and relaxing atmosphere being together over a cup of tea.

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Many thanks for your kind words and for continuing to visit the home after your own sad loss. I will ensure your words are passed on to all.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is treated with dignity, gentleness and kindness. Her needs are well met and I believe she's very happy. The care home has a lovely outlook from the lounge with a conservatory looking out onto a beautiful well-kept garden which is good for her well-being and mindfulness.

Reply from Phillip Smith, Managing Director at Kenwood Care Home

Thank you so much for your positive review. It is always so good when the team's efforts are recognised.


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Overall Experience  Overall Experience 5.0 out of 5

The nursing staff and carers were gentle, kind and caring. They respected and communicated well with the patient and myself (a frequent visitor) and maintained his dignity. Although the patient was extremely ill towards the end of his life he was kept comfortable and this was enhanced by the care and
consideration shown by the management to his disabled partner and his distant family.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care my brother is receiving at Kenwood from medical staff and carers. He has improved since his arrival and is very happy living there. I am warmly welcomed by the manager and staff at all times and am kept up to date with his general progress. I would recommend
Kenwood Care Home for the professional and considerate care it offers to all residents.

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Overall Experience  Overall Experience 4.0 out of 5

Staff fantastic!
Thank you for all the care you gave my mum.

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Overall Experience  Overall Experience 5.0 out of 5

I can only say that the service provided was of the highest standard.
We were always met with a very friendly time by all members of staff.
The care shown to my mother over the period she was there, we cannot fault.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Kenwood could not do enough to look after my mum.


She was in the home for 3 years and died on 5th December 2017. Again, the staff kept us fully informed of how she was getting on.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is not posh but it is very clean and carers and nurses are very good to all residents. I think as long as the care is there they are well looked after, that means a lot to me and no doubt to others.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is friendly and welcoming. Cleaners, admin staff and nurses all speak with my uncle and are always prepared to stop and talk about him. Rooms seem bright and cheery, food and standard of help and support for my uncle is good. I am pleased and reassured that he is getting the care and
support he needs.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident from October 2011 to June 2017 and the home consistently cared for him excellently. It was like a home from home for him and for me. I would recommend it to anyone who is looking for a kind, secure home for a beloved relative who is sadly no longer able to look after themselves.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Kenwood for over a year. The staff are very friendly and welcoming and I feel that mum has been well looked after. There seems to be a low turn around of staff which is indicative of the fact that it is a happy and well-run home. Mum has a lovely large and light-filled
room and we are always made to feel welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been a resident in Kenwood for 18 months and is always saying how happy she is with her care and the kindness of the staff.
When we visit she is always clean and well cared for. The rooms are clean and tidy and unlike some care homes there is no odour in the building. We feel very fortunate
that we have found the best place to care for her.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Kenwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Kenwood Care Home is calculated as follows: ( (135 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 164 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenwood Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Edith

Edith Mansfield

Job Title: General Manager

Joined: 2024

My name is Edith Mansfield, originally from Zambia, Africa, I am a seasoned Care Manager with over 20 years of dedicated experience in the field of care. My passion for helping others and making a positive impact on people's lives has been the driving force throughout my career.


With a strong commitment to continuous learning, I hold three postgraduate degrees in Marketing and Business Management, a postgraduate certificate in Dementia Studies, and various leadership qualifications in the field of care. This extensive academic background underpins my approach to the management and delivery of care services, ensuring they are both effective and compassionate.


Throughout my career, I have demonstrated exceptional leadership skills, compassion, and a profound understanding of the needs of those under my care. My ability to foster a supportive and nurturing environment for residents, their loved ones, and staff alike has earned me respect and admiration within the care community and among various stakeholders.


In 2022, I was honoured with the Carer of the Year award by a Housing Association, selected from among 2,300 employees in their care department. While I view this achievement as a testament to the hard work of the entire team, I am humbled by the recognition and proud of the positive impact we have made together.


One of the greatest satisfactions I get from my role is knowing that I have made a positive difference in someone's life, no matter how small. My leadership is centred around an open-door policy, being approachable, and fostering collaborative engagements with residents, their loved ones, and staff. I firmly believe that involving people in decision-making for their care and support allows us to better meet their individual needs and provide holistic, person-centred care.


Outside of my professional life, I am dedicated to my family and friends. I enjoy meeting new people, listening to music, reading various books, and spending quality time with loved ones. Exploring new cultures and engaging in activities that promote personal growth and well-being are also passions of mine.


At Kenwood Care Home, my goal is to lead with empathy and excellence, ensuring that our residents receive the highest standard of care in a nurturing and supportive environment. I am committed to making Kenwood a place where everyone feels valued and cared for, reflecting the core values of Aurem Care.


Rui

Rui Chen

Job Title: Administrator

Joined: 2003

Rui has been an integral part of Kenwood Care Home since November 2003, serving as our Administrator with flexibility and efficiency. Her ability to adapt and excel in various departments has made her an invaluable asset to our team.


Rui's agility and proficiency across different facets of our care home's operations are reminiscent of the flexibility of a cat. She navigates the complexities of administrative duties with ease, ensuring that every aspect of Kenwood Care Home runs smoothly and effectively.


Her versatile skill set allows her to support not just the administrative functions but also to lend his expertise where it's needed across different departments. This flexibility has significantly contributed to the cohesive and efficient operation of our home, benefiting both residents and staff alike.


Rui's dedication to Kenwood Care Home goes beyond her administrative role. Her willingness to step into various roles as needed showcases her commitment to the well-being of our residents and the smooth operation of our home. Her work ethic and adaptability have not only earned her the respect of her colleagues but have also enhanced the quality of care and service we provide.


Grace

Grace Kamau

Job Title: Nurse

Joined: 2019

Grace Kamau joined the team at Kenwood Care Home in January 2019, bringing with her a wealth of nursing experience that spans the full spectrum of care. Her comprehensive understanding of nursing and her exceptional skills have made her a valued member of our healthcare team.


Grace is known for her dedication and passion for nursing, qualities that shine through in her interactions with residents, their families, and her colleagues. Her approach to care is holistic, ensuring that every resident receives the highest level of support, tailored to their individual needs.


Her popularity among residents, their relatives, and their colleagues speaks volumes about her positive attitude and the compassionate care she provides. Grace's ability to connect with people on a personal level, combined with her professional expertise, creates a nurturing and supportive environment for everyone at Kenwood Care Home.


Grace's commitment to excellence in nursing is evident in her day-to-day activities, where she goes above and beyond to ensure the well-being and comfort of our residents. Her friendly demeanour and professionalism make her a cherished member of the Kenwood Care Home family.


Analisa

Analisa Macalintal

Job Title: Night Time Senior Registered Nurse

Joined: 2005

Analisa Macalintal is a cornerstone of the nursing team at Kenwood Care Home, serving with distinction as a Senior Registered Nurse on the night shift since joining the team in 2005. Her tenure at Kenwood marks her as one of our most experienced and long-serving nurses, a testament to her dedication and passion for elderly care.


Analisa's approach to nursing goes beyond the clinical aspects of care. She is highly respected among her colleagues for her holistic approach to health, particularly her commitment to ensuring that nutrition and hydration are well managed for all residents under her care during the night. This attention to detail is crucial in maintaining the overall well-being and comfort of our residents, and it exemplifies Analisa's comprehensive understanding of care.


Her passion for nursing shines through in every aspect of her work. Analisa's ability to balance the demanding clinical responsibilities with the equally important nutritional and hydration needs of residents showcases her dedication to providing the highest standard of care.


Her empathetic nature and commitment to excellence make her a valued and respected member of the Kenwood Care Home family.


Analisa's leadership and experience are invaluable, especially during the night when the care environment can present unique challenges. Her presence provides reassurance and stability, ensuring that residents receive the best possible care at all hours.


At Kenwood Care Home, Analisa Macalintal embodies the qualities of a truly dedicated nurse. Her contributions to the care of our residents are immeasurable, and her commitment to their health and comfort is a reflection of the high standards of care that Aurem Care is known for.


Tom

Tom Cave

Job Title: Maintenance

Joined: 2015

Tom Cave has been the backbone of Kenwood Care Home's maintenance team since 2015, initially joining under NCC and continuing his invaluable service with Aurem Care. His expertise and dedication ensure that our home remains a safe, comfortable, and well-maintained environment for everyone.


Tom's role is pivotal to the smooth operation of Kenwood Care Home. He is the go-to person when things go wrong, always ready with a solution to keep us going. His ability to swiftly address and rectify issues, ranging from minor repairs to overseeing significant maintenance projects, is a testament to his skills and commitment to our home.


His work is not just about fixing problems; it's about creating a safe and welcoming space that residents can call home. Tom's dedication to maintaining the highest standards of safety and comfort for our residents and staff alike makes him an essential part of the Kenwood Care Home family.


Tom's presence and reliability bring peace of mind to our residents, their families, and our team, knowing that we can count on him to maintain the integrity and beauty of our facility. His contributions are a crucial part of creating a positive living and working environment at Kenwood Care Home.


Deisy

Deisy Villacres

Job Title: Head Housekeeper

Joined: 2020

Deisy Villacres has been the linchpin of Kenwood Care Home's housekeeping team since joining us in 2020. As our Head of Housekeeping, Deisy's exceptional organizational skills and serious commitment to her role ensure that our home is not just clean, but a welcoming and safe environment for everyone.


Under Deisy's meticulous care, Kenwood Care Home stands out for its cleanliness, a testament to her dedication and the high standards she sets for her team. Her ability to manage and inspire her team to achieve excellence in every aspect of housekeeping is remarkable.


The positive feedback we consistently receive from residents, visitors, and health professionals alike speaks volumes about the impact of her work.


Deisy takes great pride in contributing to the overall well-being and comfort of those we serve. Her understanding of the importance of a clean living environment in healthcare settings drives her to go above and beyond in her duties. Her attention to detail ensures that every corner of Kenwood Care Home reflects the highest standards of hygiene and care.


Her role goes beyond managing the daily operations of housekeeping; Deisy is integral to creating a homely atmosphere that is both inviting and hygienic. Her efforts significantly contribute to the positive impressions of Kenwood Care Home, making it not only a place where residents feel cared for but also a place they are proud to call home.


At Kenwood Care Home, Deisy Villacres embodies the dedication and excellence that Aurem Care stands for. Her leadership in housekeeping plays a crucial role in maintaining the quality and reputation of our home, ensuring that we continue to provide a clean, safe, and welcoming environment for all.


Jacqueline

Jacqueline Bliss

Job Title: Head Chef

Joined: 2023

Jacqueline joined the Kenwood Care Home team in 2023 as our Head Chef, bringing over three decades of experience in health and social care hospitality. Her extensive background in the culinary field, especially in food safety and nutrition for older adults, has made her an invaluable asset to our home.


With a career spanning over 30 years, Jacqueline's expertise extends beyond traditional cooking. She has a deep understanding of the specific nutritional needs of the elderly, ensuring that every meal served not only delights the taste buds but also supports the health and well-being of our residents. Her approach to meal preparation is infused with a passion for culinary excellence and a commitment to providing balanced, nutritious, and enjoyable dining experiences.


Jacqueline's knowledge of food safety is impeccable, ensuring that our kitchen operations exceed the highest standards of hygiene and safety. Her leadership in the kitchen brings a sense of assurance and trust among our residents and their families, knowing that every dish is prepared with care, precision, and attention to dietary needs.


Under Jacqueline's guidance, the dining experience at Kenwood Care Home has been transformed. She actively engages with residents to gather feedback, understand their preferences, and incorporate their suggestions into the menu, making dining a highlight of the day for many.


Jacqueline's dedication to her craft and her ability to cater to the diverse tastes and dietary requirements of our residents have significantly contributed to the quality of life at Kenwood Care Home. Her culinary creations not only nourish the body but also bring joy and a sense of home to our residents.


At Kenwood Care Home, Jacqueline Bliss is more than a Head Chef; she's a key contributor to our residents' overall well-being, making every meal an opportunity to enhance their health, happiness, and sense of belonging.


Faustina

Faustina Odoom

Job Title: Night Time Senior Carer

Joined: 2019

Faustina joined the Kenwood Care Home team in 2019, bringing with her a deeply caring heart and a commitment to excellence in her role as a Senior Carer on our Night Team. Her dedication to providing compassionate and attentive care throughout the night ensures that our residents feel safe, supported, and comfortable at all hours.


Working night shifts, Faustina plays a crucial role in maintaining the well-being of our residents when the world quiets down. Her vigilance and professional expertise are essential in addressing any needs that arise during the night, providing peace of mind to our residents and their families.


Faustina's caring nature extends beyond her clinical duties. She understands the importance of emotional support and a reassuring presence, especially during the night. Her ability to offer comfort, listen, and respond with kindness makes a significant difference in the lives of our residents.


As a Senior Carer, Faustina also demonstrates leadership and guidance to the Night Team, ensuring that the highest standards of care are maintained consistently. Her experience and caring approach are invaluable in fostering a positive and supportive environment for both residents and staff.