Kestrel Grove Care Home

Hive Road, Bushey Heath, Bushey WD23 1JQ
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9.8 50 Reviews
  • Kestrel Grove Care Home, Bushey
Kestrel Grove Nursing Home has for decades been respected in its local community for offering quality and versatile care. A family-run service, the team is dedicated to achieving the kind of care that they would wish for their loved ones.

All parties are kept up-to-date with continuing care developments and each member of the qualified team is informed on personal care requirements.

The focus is on homeliness and comfort, with refreshments available throughout the day and personal interests and activities supported.

Carers are carefully chosen and demonstrate their commitment to the dignity, individuality and privacy of all service users, at the same time as respecting social and emotional needs.

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Care Provided by Kestrel Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Monika Gilice (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (31)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Kestrel Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

  • Please get in touch directly to discuss fees.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Kestrel Grove Care Home Reviews (50)

Total of 50, showing 1-20
9.8

Kestrel Grove Care Home has a Review Score of 9.8 (9.842) out of 10, based on 12 reviews in the last 2 years. Over all time Kestrel Grove Care Home has 50 reviews.

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Review from M G (Wife of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for in Kestrel Grove for only the last 12 days or so of his life. However, he was promptly assessed and admitted when he needed help quickly and was given considerate care by all staff, who worked within what seemed to me a very professional framework, well led by the care manager
and deputy care manager. Good food and pleasant surroundings were a comfort. Residents I chatted to had a lot to say in praise of their care. Thank you.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

Thank you so much for taking the time to share your experience at Kestrel Grove. We are delighted to hear about the considerate care that your husband received during his time here, that he was promptly assessed and admitted when he needed help, and that the staff provided care within a professional and well-managed framework. Additionally, knowing that other residents had positive experiences and praise for the care they receive is truly uplifting. Your kind words mean a lot to our team. Thank you once again for sharing your thoughts, and please know that we are here to support you in any way we can.


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Review from A C (Wife of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kestrel Grove is a wonderful care home. All the staff, in every department, are always so friendly, smiling, helpful and very professional. We are very impressed with the quality and presentation of food. Since moving here, he no longer wishes to go out to restaurants for meals as he enjoys the 'excellent'
food provided here so much.
We have just attended a lovely BBQ event today and although contingency plans had to be made, due to inclement weather, it was an extremely pleasant and sociable afternoon. Again the food was excellent.
We cannot thank you all enough for helping him settle in so well and looking after his every need. You are all outstanding!

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

Thank you so much for your wonderful feedback! We are thrilled to hear that your husband is enjoying his time at Kestrel Grove Care Home. It's fantastic to hear that our staff have made such a positive impression on you, and we're delighted that you are both so pleased with the quality of the food. We're also glad that you enjoyed the BBQ event despite the weather. Our team is dedicated to providing a welcoming and comfortable environment for all our residents, and we really appreciate your kind words and five stars across the board. Thank you for entrusting us with your loved one's care.


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Review from Brewster W (Respite Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1 June to 14 June 2024. My wife had two weeks stay for respite because of necessity. She found the rooms beautifully furnished, quiet and comfortable. The entire staff were kind and attentive and willing at all times. She
enjoyed 99.9% of the menu. The 00.1% was food she did not like anyway. All in
all, should the occasion arise again, she would be happy to go back to Kestrel Grove.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

Thank you so much for your glowing review of Kestrel Grove Care Home. We were delighted to have your wife in our care and should the need arise again we look forward to welcoming her back. With kind regards.


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Review from Karen G (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2023 my father suffered a severe stroke after leading an active and independent life and joined Kestrel Grove as a resident where he now receives nursing care for his complex health needs.
The staff with their patience, care and encouragement have helped dad adapt to this upsetting change in circumstances
and each and everyone there tries to make his life as happy and comfortable as possible, treating him always with the utmost patience and respect.
Not only are all the staff very caring and supportive of Dad both mentally and physically, but also to us as a family. Kestrel Grove operates an open door policy and management and senior nurses are always available to discuss or answer questions about any aspects of Dad's care.
The Kestrel Grove team consistently deliver excellent nursing care in a spotlessly clean and safe environment with a welcoming, family atmosphere. A wide range of social activities are organised daily and the food is excellent.
I cannot thank or recommend Kestrel Grove highly enough.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

Thank you so very much for sharing your five star experience of Kestrel Grove Care Home. We greatly appreciate your kind words regarding our care and support for your father, as well as for your family. Your recommendation speaks volumes about the level of care provided. With kind regards.


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Review from Pat P (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Since our mum came here in March, the staff have been wonderful. They have got to know our mum as a person and really care for her. They are happy for us to visit any time. Excellent at keeping us informed about her health and welfare issues. Mum seems settled and it is a great
weight off our minds to know she is in good hands.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

Thank you so much for sharing your ''fantastic" experience of Kestrel Grove Care Home. We are committed to providing a warm and nurturing environment for all our residents, and it's wonderful to know that your mum seems settled and content. We truly appreciate your kind words.


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Review from M S (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad lived at Kestrel Grove for 1 and a half years. He had a lovely refurbished room which overlooked the beautiful garden and he took great pleasure in the summer months sitting outside chatting with his fellow residents and lovely staff. We only have praise for all the staff who went above and
beyond to make Dad as happy as he could be. Nothing was too much trouble for them and the kitchen staff were always willing to make Dad anything he requested. They were always around to answer my many questions and never made me feel as though I was bothering them. Dad was always treated by the staff with great kindness and respect. He looked upon them as his friends and enjoyed the banter that went on. We will always be grateful for their care and am so glad that Dad was able to spend his last years at Kestrel.

Reply from Monika Gilice, Home Manager at Kestrel Grove Care Home

Thank you so much for taking the time to write such a beautiful and personal review for us here at Kestrel Grove Care Home. It is our great privilege to care for all our residents and knowing that we made your "dad as happy as he could be" during his last years means the world to us.


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Review from Suzie G (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to this wonderful care home 15 months ago as she could not look after herself anymore. She is very happy and feels safe here, we can visit any time of the day and we are always welcome. The food is very good and she has her hair done every week, there is an activity every afternoon which
is very social, her room is lovely and warm, the home deal with hospital visits and the doctor can be called at any time, on Friday they have a drinks morning where the residents meet up. The staff are wonderful and they will help you with anything you want help with, I visited quite a few homes and I can honestly say I am very happy with Kestral Grove.

Reply from Monika Gilice, Home Manager at Kestrel Grove Care Home

Thank you for taking the time to leave such a heartfelt review. We are delighted to hear that your mum is happy and feels safe in our care home. We strive to provide a warm and welcoming environment for all of our residents, and it's great to hear that we have succeeded in doing so for your mum.
We are glad to hear that you are also satisfied with the quality of our food, the activities we offer, and the level of care that we provide. Our team takes great pride in ensuring that all of our residents receive the best possible care, and we are delighted that this has been reflected in your mum's experience. Thank you for choosing Kestrel Grove Care Home, and please do not hesitate to let us know if there is anything else that we can do to make your mum's stay even more comfortable.


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Review from May R (Sister of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fortunate in finding such an excellent care home for my sister, who was was resident at Kestrel Grove for just under a year before she passed away. From the onset there was a warm and welcoming atmosphere and I felt confident that my sister, whose needs were complex, would receive the dedicated
care that she required. It was clear to me through regular visits and ongoing contact with staff at at all levels over the past year that my sister was receiving exceptional care, which I know involved considerable attention and patience. My sister's carers were warm and caring - really wonderful - and treated her with great respect and dignity. Senior staff who operated an open-door policy were always accessible and communication was excellent. Overall, an exceptional care setting and one which I would unhesitatingly recommend.

Reply from Monika Gilice, Home Manager at Kestrel Grove Care Home

Thank you for taking the time to share your positive experience with Kestrel Grove. We're sorry for your loss, but we're glad to hear that your sister received exceptional care during her time with us. Our team takes pride in providing a warm and welcoming atmosphere while also delivering dedicated and complex care. We appreciate your recommendation as we continue providing exceptional care for all of our residents.


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Review from S G (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this home for over five years, she is 95 and has the brain of a 70 year old. The main thing with my mum, her body is a little frail, she has had two hip operations and that is why she decided to move into a care home. She is a funny lady with a great personality, but
quite high maintenance, all the staff run around her, helping her, getting her dressed, taking her to the loo, getting her to the lounge for the entertainment which she likes joining in with. Over the years she has become dairy free due to stomach issues, the kitchen crew took this on board and adjusted her menu accordingly. When I am there for however long, even if it’s just for an hour, someone always pops in to check on her, which puts my mind at rest. I am an only child so no other help around and when I walk out I know I’m leaving her with people who care and I can trust.

Reply from Monika Gilice, Home Manager at Kestrel Grove Care Home

Thank you for sharing your experience with Kestrel Grove Care Home where your mother resides. It's heartening to hear that she has been living there for more than five years and that the staff takes good care of her. It's understandable that with age and health issues, our loved ones may require more help, and it's great to know that the staff is always available to assist your mother with her daily activities. It's also reassuring to know that Kestrel Grove Care Home is accommodating to your mother's dietary restrictions and makes adjustments to her menu accordingly. It's evident that the staff has developed a good rapport with your mother and are attentive to her needs, which puts your mind at ease. As an only child without any other help, it's comforting to know that your mother is in good hands and that you can trust the staff to take care of her when you are not around. Thank you for sharing your positive experience with Kestrel Grove Care Home.


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Review from Tony C (Son-in-law of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being our first time in sourcing a nursing home, you hear the horror stories and to have experienced finding a home that would take her was also a massive learning curve. Out of 60 nursing homes only two accepted my Mother-in-law and thankfully Kestral Grove was one of them.
I cannot praise them enough
for how they go above and beyond. The care is top tier and not only are the head nurses exceptional but every nurse/carer I have witnessed looking after her. The lady who works front of house has been amazing from the start and cannot fault her enthusiasm when going above and beyond. I hope it continues because I have recommended this home to so many people. I literally cannot fault it and I would give them 10 plus because they have that home down to perfection.

Reply from Monika Gilice, Home Manager at Kestrel Grove Care Home

Thank you so much for sharing your experience with Kestral Grove Care Home. We are delighted to be able to go above and beyond to ensure our resident's comfort and well-being. It's also wonderful to hear that you have recommended Kestral Grove Care Home to others and that you would give us a 10-plus rating. Thank you for taking the time to share your positive feedback.


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Review from Brad L (Son of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Kestrel Grove highly enough. My dear mum was here for two months receiving first class palliative care before her sad passing at the end of July 2023.
The house is warm, welcoming and clean. The grounds are beautiful in the sunshine and very well kept. The rooms are tastefully appointed.
The food is excellent, great choices and very accommodating for a changing palette, as they were for Mum's changing needs.
The jewel in the crown here are the wonderful staff. They treated my mum with such great respect and care; as one of their own, be the senior nurse, care assistant or kitchen hand. They were also very accommodating and caring to us, the family, nothing was too much trouble.
The nursing team is second to none, their door is always open to talk or for questions. The care givers are so super lovely. We feel extremely lucky that Mum spent her last few months in this special place. It has my highest recommendation. Eternally grateful.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

We would like to express our sincerest gratitude to you for taking the time to write such a glowing review about Kestrel Grove Nursing Home. It brings us immense joy to know that you feel able to give us your highest recommendation. It was our great privilege to care for your mum, as it is for all our residents. At Kestrel Grove we always strive to provide the best possible experience for everyone in our care. Your kind words are a testament to our hard work and dedication to our residents' well-beings. Once again, thank you for choosing Kestrel Grove Nursing Home.


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Review from Margaret R (Daughter of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (ninety-seven) stayed at Kestrel Grove after an accident at home and three months in hospital. We were so impressed with everything about the home, especially the staff who are outstanding; hugely kind, diligent, patient and highly professional. Mum wanted to live back at home and is pleased
to be back there, but misses the staff. The home is very well run, the premises are kept beautifully, including the grounds, and the food is very good indeed. If we had any queries or requests, the door to the manager's office was open for us. Kestrel Grove is highly recommended by our family.

Reply from Monika Gilice, Care Home Manager at Kestrel Grove Care Home

We are thrilled to hear that we exceeded your expectations. Thank you so much for taking the time to leave such a kind review and five star rating. Our team is dedicated to providing exceptional service and support to all our residents and their families and your feedback truly means the world to us. Please don't hesitate to reach out if you need anything at all. We look forward to continuing to care for our residents with the same level of excellence. Warm regards from the Kestrel Grove Nursing Home Team.


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Review from June N (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went from hospital into Kestrel Grove for respite with original thoughts for two weeks to help get her on her feet after a serious illness. She is a fiercely independent woman her focus was to get back home. A care plan was put into place on her arrival. The care and compassion shown by nurses,
carers, cleaners, kitchen staff and activities organisers, to help Mum reach her goal was nothing short of amazing. Mum had a couple of setbacks and the very knowledgable nurses were quick to act, in fact, saved her life and from more hospital stays. Covid rules and regulations constantly changed which was a nuisance but necessary and the correct measures were put in place to allow daily visits.
The house is always clean tidy and welcoming. The home owners office is at the reception desk, not many business owners make themselves that accessible - a real tell-tale sign of someone who cares about their service users.
Mum made it home after 4 months, if need be she would be very happy to return.

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Review from Sheila P (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In April 2019 following many falls at her home of 60 years, my dear mum reluctantly went into Kestrel Grove as a resident.
This was obviously a difficult time for my mum, myself and my sisters.
The staff with their care and dedication gradually helped Mum become more at ease.
There were always
activities taking place throughout the week that Mum could take part in if she chose to do so.
Obviously, the pandemic was a very difficult time for all of us, but we were kept updated and allowed to visit as soon as it was possible.
Mum sadly passed away in February 2022 and the care and compassion that they gave to Mum and her family made this very difficult time a little bit more bearable.
I would not hesitate in recommending Kestrel Grove to others.

Reply from Paul Tripp, Owner at Kestrel Grove Care Home

Dear Sheila


Thank you for your kind review. It was a pleasure looking after Mum and am glad that your experience made life for you and your sisters easier.


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Review from Gary D (Son of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our mother received was exemplary. All the staff, without exception, are caring and compassionate. When we visited our mother the staff always made us feel extremely welcome and were very happy to answer any questions we had regarding Mum and her care. The nursing care Mum received from the
home was also excellent. The staff were able to promote the healing of her infected leg ulcers which had been weeping badly for months due to her chronic heart disease. Subsequently, she was able to have all the bandages removed from her legs for the first time in over a year.
When she was able, Mum enjoyed being wheeled around a very large, well-kept garden, which for her was one of the main reasons for deciding to live there. In the period when her health sadly deteriorated and she passed, in June 2022, the staff were so compassionate towards her and thoughtful of the family. We can't thank the staff enough and would have no hesitation in recommending Kestrel Grove.

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Review from Paula G (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kestrel Grove is an excellent, well-run care home set in lovely surroundings within well-kept gardens. My mum originally came to Kestrel Grove for Respite, having been in hospital for 5 weeks with COVID. Unfortunately, my mum's mobility had deteriorated so much whilst in hospital that it soon became
apparent that my mum would not be able to return home to live independently anymore. The care that she receives at Kestrel Grove is excellent - all staff are so friendly, helpful and caring, and nothing is too much trouble for them. Kestrel Grove is kept immaculately clean and the choice and quality of food is excellent too - my mum is definitely eating more substantial meals now than when she was living alone. The communal lounges and dining room are warm and welcoming, offering an extremely comfortable environment to relax. My mum's room is spacious and has everything she needs including television, telephone and own bathroom. There is also organised entertainment every day of the week.

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Review from Nigel R (Son of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being admitted to hospital the family were determined to get dad the care he deserved at 97 and being a POW at the hands of the Japanese for 3 years. After researching and talking to a few homes in the area, the manager visited dad in hospital and for the next 4 years, 4 months Kestrel was our
second home. The care dad received at Kestrel was second to none, the owner and managers have great admiration from the family in their dedication and direction they give to the team to carry out their duties so well. The past 19 months have been incredibly difficult for us all and even more so for care homes, Kestrel did everything they could to keep dad safe from Covid, however, Dad not able to see his family for long periods eventually took its toll and from Christmas 2020 we could see a slow deterioration in him until he sadly passed in July 2021. We owe a great deal to you guys for your professionalism and care for dad.

Reply from Monika Gilice, Manager at Kestrel Grove Care Home

Thank you so much for the lovely comments. We loved him so much and miss him dearly. He was a true gentleman with a lovely smile on his face. We miss seeing you as a family too and wish you all well. Regards from all of us at Kestrel Grove.


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Review from Janine B (Daughter of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the absolute best and I cannot praise it enough. The staff are extremely attentive and caring - from the kitchen staff who prepared foods that my father requested, to the lovely cleaners and fabulous carers, attentive nursing staff and the owner. As my father's relative, I was similarly
treated with courtesy and respect and the staff always offered us refreshments (free of charge) and had time to discuss my father's ailments and his condition, generally. We felt their love and support at all times. Nothing was too much bother and I would not hesitate to recommend this nursing and residential home. My father was here for 18 months and it became his home.

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Review from Michelle M (Daughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this home highly enough. The manager and his amazing staff genuinely 'cared' for my father in every aspect of his life - the love and respect his carers had for him was absolutely genuine. Indeed three of his carers came to my father's funeral in their own free time, which says it all.
The support that I too received from the staff was second to none when my father sadly passed away. Nothing was ever too much trouble for them and that encompasses not just my father, but his frequent rostrum of visitors as well. All of the staff, from the cleaners and kitchen staff to the nurses and senior managers, always had a lovely smile and were full of bounce and good cheer. In an era where there is so much publicity about the abuse of the elderly, I cannot find the words to recommend this home highly enough. Who knows - when the time comes for myself, I would not hesitate to book myself in.

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Review from Ruth H (Daughter of Resident) published on 16 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and loving attention that was given to my Mum was second to none. She was made to feel part of an amazing family that is Kestrel Grove Nursing Home. She was treated with dignity and love right to the end of the three and a half years of her residency.
The Home is run so wonderfully. It is
spotlessly clean and the food is amazing.
My great grandmother resided there in the 1970s, my aunt in the 2000s and my Mum in the 2010's. The same family has been running the Nursing Home throughout and I cannot thank them enough. They do an amazing job.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Kestrel Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Kestrel Grove Care Home is calculated as follows: ( (125 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.984 Points relating to the number of positive Reviews for Kestrel Grove Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 12 Positive Reviews ÷ 12.2 = 0.984

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Monika

Monika Gilice

Job Title: Registered Care Manager

Joined: 2012

I have been the Manager of Kestrel Grove since 2012. I call Kestrel my home not only because I live on-site with my small family, but because I truly feel this place is my home. I have worked here before my appointment as a deputy manager and I always knew I would be back one day. I qualified as a nurse in Hungary and I moved to the UK in 2004. I gained extensive experience in elderly dementia care as well as palliative care. I lead the team of nurses here at Kestrel Grove to provide the best possible care from basic nursing to complex care needs.


I work Monday to Friday from 9:00 am to 5:00 pm and I have an open-door policy so please do get in touch.


Tunde

Tunde Homanyine-Marko

Job Title: Deputy Care Manager

Joined: 2008

Tunde joined the management team in 2017 when Monika went off on Maternity Leave. She has been working here in Kestrel Grove as a nurse since 2008. She is very passionate about nursing, especially palliative care. Recently completed the European Certificate in End of Life care she has an extensive knowledge in palliative care. Originally from Hungary Tunde has moved to the UK in 2008. Her background is in A&E and acute trauma as well as acute psychiatry. She works alongside Monika to lead the team and ensure the smooth running of the home on a day to day basis.


Frequently Asked Questions about Kestrel Grove Care Home

What types of Care is Kestrel Grove Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kestrel Grove Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kestrel Grove Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Kestrel Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kestrel Grove Care Home to the centre of Bushey?

1.4 mile(s) as the crow flies, distance by road may be significantly further.