Lansdowne Care Home has a Review Score of 9.9 (9.887) out of 10, based on 79 reviews in the last 2 years. Over all time Lansdowne Care Home has 175 reviews.
Review from J C (Friend of Resident) published on 20 March 2025
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5.0 out of 5
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Review from D A (Brother of Resident) published on 20 March 2025
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5.0 out of 5
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Review from Eamon C (Son of Resident) published on 6 March 2025
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5.0 out of 5
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Review from S A (Daughter of Resident) published on 21 February 2025
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Overall Experience
5.0 out of 5
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Review from R T (Cousin of Resident) published on 3 February 2025
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5.0 out of 5
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Review from H G (Nephew of Resident) published on 30 January 2025
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5.0 out of 5
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Review from F C (Son of Resident) published on 23 January 2025
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5.0 out of 5
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Review from L S (Sister of Resident) published on 23 January 2025
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Overall Experience
5.0 out of 5
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Review from Tony P (Son of Resident) published on 16 January 2025
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5.0 out of 5
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Review from A S (Nephew of Resident) published on 16 January 2025
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Overall Experience
5.0 out of 5
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Review from Michael T (Brother of Resident) published on 10 January 2025
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Overall Experience
5.0 out of 5
Reply from Claire Cole, Marketing Assistant at Lansdowne Care Home
Thank you for your wonderful feedback about our home. We really do believe that it's the little things that make the difference at Lansdowne Care Home, and we are pleased to hear that your experience has been positive. Thank you again for your kind comments about our team, and hope to see you again soon.
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Review from M H (Daughter-in-law of Resident) published on 2 January 2025
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Overall Experience
4.0 out of 5
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Review from E B (Friend of Resident) published on 2 January 2025
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5.0 out of 5
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Review from B S (Partner of Resident) published on 2 January 2025
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Overall Experience
5.0 out of 5
Reply from Claire Cole, Marketing Assistant at Lansdowne Care Home
Thank you for letting us know how we are doing at Lansdowne Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from A W (Daughter of Resident) published on 19 December 2024
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5.0 out of 5
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Review from C M (Daughter of Resident) published on 19 December 2024
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5.0 out of 5
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Review from E M (Wife of Resident) published on 19 December 2024
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5.0 out of 5
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Review from K R (Daughter of Resident) published on 28 November 2024
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Overall Experience
5.0 out of 5
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Review from M B (Daughter of Resident) published on 28 November 2024
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Overall Experience
4.0 out of 5
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Review from T B (Daughter of Resident) published on 28 November 2024
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Overall Experience
5.0 out of 5
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The Review Score of 9.9 (9.887) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 79 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.887 for Lansdowne Care Home is calculated as follows: ( (835 Excellents x 5) + (96 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 935 Ratings = 4.887
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 79 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2023
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Job Title: Home Manager
Geoffrey began his career in the Health and Social Care sector in 2005. He has gained a plethora of knowledge through his roles as a Support Worker, Activities Officer, Residential Care Manager and now Home Manager. He has his level 4 in Leadership and Management as well as a Bachelor’s degree in Social Services and a Master’s degree in Business Administration. Geoffrey was awarded the Margaret Butterworth Award in 2011 for all of his work and achievements. He prides himself on building strong relationships with families and friends of residents, involving them in the care of their loved ones.
Outside of work, Geoffrey loves running marathons, listening to music and watching sports such as Formula 1 and athletics.
Words of encouragement from Geoffrey for someone looking for the right care home would be: “The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person-centred values.”
