Lansdowne Care Home

Claremont Road, Cricklewood, London NW2 1TU
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9.9 175 Reviews
  • Lansdowne Care Home, London
Lansdowne Care Centre is located in a residential area near the centre of Cricklewood. There are shops near by and local amenities, public transport and road links are convenient.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Lansdowne is provided in en-suite single occupancy rooms. The home provides TV lounges and a quiet sitting room to relax. Meals are served in the separate dining rooms provided and residents can select from the daily choices provided. Traditional home cooked food using local produce is served.

Lansdowne has regular visits from an optician, dentist, qualified chiropodist and hair stylist.

A varied programme of activities is provided.

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Care Provided by Lansdowne Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 92 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Geoffrey Odur (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (92)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lansdowne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lansdowne Care Home Reviews (175)

Total of 175, showing 21-40
9.9

Lansdowne Care Home has a Review Score of 9.9 (9.887) out of 10, based on 79 reviews in the last 2 years. Over all time Lansdowne Care Home has 175 reviews.

Overall Experience

  • 143
  • 31
  • 1
  • 0
  • 0

Date Published

175
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43
79
96

Review from P H (Friend of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so wonderful, welcoming, caring and involved.
The patients are happy and it is very visible and noticeable.
The activity coordinators are so great. There are no words to describe. Wishing all very good and happy times.
Well done all of you!

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Review from N A (Brother of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lansdowne Care Home has been good to us throughout.

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Review from J D (Niece of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lansdowne Care Home has been very welcoming to my Uncle. The staff are never too busy to speak to me about him even if they are doing a change round or handing over.
His window is kept open as I requested. That is very important to my uncle as he grew up on an island and needs air. The staff and the
GP attending the home have also been very helpful with prescribing and discussing his supplements which are for his health.
The staff also consults with me regarding medical decisions and administration of medical interventions.

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Review from J B (Son-in-law of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our loved one, my mother-in-law is so looked after here. Attentive, happy, and caring staff all around!

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Review from D C (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Lansdowne since March 2024. My overall experience has been good, lovely staff, good communication, very helpful, welcoming and fun. I have been involved by staff inviting me to resident's birthdays. The staff make the residents feel loved and not forgotten. My experience here visiting
3 times a week has been a pleasure, getting to know the staff as well as residents.

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Review from Patricia C (Friend of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful. I do like and encourage outings for the patients ie seaside and local places.

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Review from K K (Friend of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind staff and helpful. The room is clean and tidy. My family friend always participated in activities which is very good, so happy for him.

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Review from C S (Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident in Landsdown Care Home since 2019. I like all services, carers and activities. The care home is very nice and everyone is helpful. The food can be better but it's good. All the nurses giving our medication on time. I am very happy and feel safe here.

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Review from S P (Friend of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable surroundings. Resident is clean, comfortable and looked well cared for.

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Review from M Q (Friend of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a welcoming home. The staff are very nice.

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Review from A M (Friend of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Facilities overall very welcoming, clean and well-kept. Found my friend comfortable and known to all staff. Staff were friendly and helpful.

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Review from C C (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff go above and beyond to make sure residents are looked after well. Always polite and always welcome you with a hello and a smile.

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Review from J F (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peaceful place to recover. Activities excellent to make you feel better. Like a family home.

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Review from A J (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are excellent in so many ways. My mum is well cared for and is happy and content. They make her smile and she returns the favour. I am not concerned in any way, as since she came to Lansdowne she has been much brighter and well looked after. My worries have been lifted, I could not have
asked for a better supportive environment for her. Thank you all.

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Review from S M (Friend of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly. The place is neat and clean.

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Review from H B (Friend of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. Feels like family home, other than any professional/service provided. When I get old I wish I get a care home like Lansdowne Care Home because each employee feels like own family member. More than blood related / biological relatives. Clean and neat. Activitities makes residents
feel active.

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Review from Nora C (Friend of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My general experience is good. Staff very friendly and helpful. My friend thinks the food is very good. I noticed the staff really care about patients' wellbeing.

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Review from O N (Friend of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was received nicely. The nurses/carers are very friendly. Overall, I loved the place. It is neat and roomy.

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Review from S Z (Uncle of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and neat. Friendly staff. Excellent activities work to engage residents. Proper and timely medication.

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Review from D K (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that has been provided to my father has been extraordinary, he has always enjoyed his respite stay at Lansdowne. The staff are professional and provide a high standard of care.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 79 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Lansdowne Care Home is calculated as follows: ( (835 Excellents x 5) + (96 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 935 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 79 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Geoffrey

Geoffrey Odur

Job Title: Home Manager

Geoffrey began his career in the Health and Social Care sector in 2005. He has gained a plethora of knowledge through his roles as a Support Worker, Activities Officer, Residential Care Manager and now Home Manager. He has his level 4 in Leadership and Management as well as a Bachelor’s degree in Social Services and a Master’s degree in Business Administration. Geoffrey was awarded the Margaret Butterworth Award in 2011 for all of his work and achievements. He prides himself on building strong relationships with families and friends of residents, involving them in the care of their loved ones.


Outside of work, Geoffrey loves running marathons, listening to music and watching sports such as Formula 1 and athletics.


Words of encouragement from Geoffrey for someone looking for the right care home would be: “The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person-centred values.”