Lansdowne Care Home

Claremont Road, Cricklewood, London NW2 1TU
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9.9 175 Reviews
  • Lansdowne Care Home, London
Lansdowne Care Centre is located in a residential area near the centre of Cricklewood. There are shops near by and local amenities, public transport and road links are convenient.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Lansdowne is provided in en-suite single occupancy rooms. The home provides TV lounges and a quiet sitting room to relax. Meals are served in the separate dining rooms provided and residents can select from the daily choices provided. Traditional home cooked food using local produce is served.

Lansdowne has regular visits from an optician, dentist, qualified chiropodist and hair stylist.

A varied programme of activities is provided.

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Care Provided by Lansdowne Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 92 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Geoffrey Odur (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (92)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lansdowne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lansdowne Care Home Reviews (175)

Total of 175, showing 61-80
9.9

Lansdowne Care Home has a Review Score of 9.9 (9.887) out of 10, based on 79 reviews in the last 2 years. Over all time Lansdowne Care Home has 175 reviews.

Overall Experience

  • 143
  • 31
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Date Published

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Review from K F (Niece of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my uncle for some time at this facility. I have found the staff to be very helpful in answering my concerns or assisting me to do things with my uncle eg feeding him his mousse. I find the staff to be very friendly and I was so happy with how they took care of him when it was his
birthday. It was wonderful and so kind given his wife was unable to be present. If there was one thing I would like him to have access to via his room it would be wifi for his TV.

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Review from E B (Friend of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my friend regularly and I feel she is benefitting from this environment.

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Review from S S (Niece of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service and the staffs were especially caring and created a warm environment! They were all well managed and even though I was waiting from the reception to the carers they were very lovely towards me and had a lot of patience.

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Review from M Y (Cousin of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a few times and each time I have been greeted warmly by all the staff. My cousin seems very happy here. The home is always clean and has a good range of activities.

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Review from D D (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good all round. My mother is happy at the place she is looked after even though there is a language barrier. We are here not long ago so only initial experience.

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Review from J A (Friend of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased to have been offered this care home for our dear friend. Love and care radiate from all the staff at Landsdown. The facilities, activities and management are of high quality. All of this gives me confidence and peace of mind.

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Review from L A (Friend of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our friend entered Landsdown Care Home we have been impressed by the care she has had. Her room is pleasant and personalised by her photographs and special documents hanging on the wall opposite her bed. Her meals are beautifully served in the dining room or in her room.

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Review from S S (Daughter of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has excellent care and support. The staff are helpful and friendly and update me on mum's condition when I visit. There is open visiting so family can visit anytime. Her room is clean and bright. The activity organiser encourages mum to engage in activities that interest her.

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Review from Jackie G (Niece of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited, I found the staff to be caring, concerned and diligent. I am delighted to be able to keep in touch regularly from abroad with my very elderly aunt by Zoom call. Staff prepare and set up the call efficiently, and supervise its smooth running without being intrusive.

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Review from K B (Sister of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are welcoming and efficient. I feel comfortable knowing my dear sister is being cared for by competent well managed care professionals.


The activity coordinator is such a ray of sunshine for my sister and family who visit each weekend.


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Review from F S (Friend of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a friend at the care home and I have visited for a couple of months and she is happy and looks comfortable. The staff are friendly and always happy to help. Facilities look clean and tidy. While I visit my friend she is treated with dignity and staff are always ready to help and assist.

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Review from S L (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this care home. All staff are very kind and friendly and the home care is very clean and tidy. I am happy with the activity coordinator. My father and I are very happy.

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Review from M J (Wife of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy in Lansdowne Care Home all the staff are very helpful and kind. they look after my husband very well. I am also very happy with their help.

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Review from Zahra N (Friend of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with this care home, that everything really and indeed is excellent.

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Review from F Y (Aunt of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean and tidy. The staff are very friendly and helpful. Most importantly, my niece is very happy.

Reply from Harriet Sharland, Marketing Administrator at Lansdowne Care Home

Thank you, F Y, for sharing your recent experience of our home. We are pleased that it has been such a positive experience for your niece. Have a fantastic day.


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Review from Debra A (Daughter-in-law of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my mother-in-law today, we were pleased to see her up and sitting in the day room with others. We moved to the family room where my mother-in-law was very happy chatting to us and we read a magazine together. We are amazed at her improvement since moving to Lansdowne Care Home - she is doing
so well.

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Review from Patricia R (Wife of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to say that the staff, the home and everyone who is connected to it are the kindest, friendliest and most caring people that I have ever met. My husband is being looked after by wonderful carers, and I could not wish him to be in a better place. I cannot fault them at all, and we are so
grateful that he is in the Lansdowne Care Home - also, they have become part of our family now and have my husband is happy, so we are happy too.

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Review from R A (Son of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is fine, my mum is doing very well, we are very pleased with the service the home provides.

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Review from V R (Daughter of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Fantastic. The girls are like a second family to us. I can't speak highly enough, so caring he could not be in a better place. I thank you all from the bottom of my heart.

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Review from A B (Grandson of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice place, friendly staff. My grandad looks very happy.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 79 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Lansdowne Care Home is calculated as follows: ( (835 Excellents x 5) + (96 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 935 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 79 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Geoffrey

Geoffrey Odur

Job Title: Home Manager

Geoffrey began his career in the Health and Social Care sector in 2005. He has gained a plethora of knowledge through his roles as a Support Worker, Activities Officer, Residential Care Manager and now Home Manager. He has his level 4 in Leadership and Management as well as a Bachelor’s degree in Social Services and a Master’s degree in Business Administration. Geoffrey was awarded the Margaret Butterworth Award in 2011 for all of his work and achievements. He prides himself on building strong relationships with families and friends of residents, involving them in the care of their loved ones.


Outside of work, Geoffrey loves running marathons, listening to music and watching sports such as Formula 1 and athletics.


Words of encouragement from Geoffrey for someone looking for the right care home would be: “The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person-centred values.”