Lansdowne Care Home

Claremont Road, Cricklewood, London NW2 1TU
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9.9 175 Reviews
  • Lansdowne Care Home, London
Lansdowne Care Centre is located in a residential area near the centre of Cricklewood. There are shops near by and local amenities, public transport and road links are convenient.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Lansdowne is provided in en-suite single occupancy rooms. The home provides TV lounges and a quiet sitting room to relax. Meals are served in the separate dining rooms provided and residents can select from the daily choices provided. Traditional home cooked food using local produce is served.

Lansdowne has regular visits from an optician, dentist, qualified chiropodist and hair stylist.

A varied programme of activities is provided.

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Care Provided by Lansdowne Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 92 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Geoffrey Odur (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (92)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lansdowne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lansdowne Care Home Reviews (175)

Total of 175, showing 101-120
9.9

Lansdowne Care Home has a Review Score of 9.9 (9.887) out of 10, based on 79 reviews in the last 2 years. Over all time Lansdowne Care Home has 175 reviews.

Overall Experience

  • 143
  • 31
  • 1
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Date Published

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Review from C W (Son of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well looked after from the moment she arrived. The staff are kind and caring and very sweet with her and she enjoys the food. We are always made to feel very welcome when we visit. We have absolutely no complaints - just praise for the way my mother is treated.

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Review from S C (Father of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring people. Great activities coordinator.

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Review from D O (Granddaughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came here for 7 days for respite. She was well looked after, care staff treated her with respect and dignity and excellent communication with the family.

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Review from J L (Son-in-law of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law when my wife was away. The biggest impression I had was how attentive the staff are in making sure she is comfortable. Always clean bedding. I was very pleased to see that the staff had made an effort to get her out of bed and into an armchair. This is excellent care.

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Review from C C (Daughter-in-law of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere in the home from start to finish. Great activities for my father-in-law and a great Activity Co-Ordinator. A Lovely fuss was made of him for his 90th birthday. Overall made to feel very welcome and very clean. Good luck to you all.

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Review from N E (Cousin of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin's welcome was very good to Lansdown both from the Manager and Staff Team, and communication with his loved ones was enough for satisfaction that my cousin would be well looked after. The expectations we had have been fulfilled. In a busy nursing home, the staff and nursing team work hard to
fulfil all their resident's needs. The home is whilst clean, feels slightly in need of a facelift and this I suppose comes down to budget. Residents feel confined to their rooms probably down to their medical needs and there seems no interaction between them, but I do commend and applaud the effort made by the Entertainment Manager to allow us to create an 80th birthday party with 25 guests recently. My cousin was thrilled with the occasion. I just feel he needs that interaction every week.

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Review from W C (Niece of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff, very caring, know the residents well. Always so happy to help us achieve outcomes for my aunty. A very happy environment. Since being a resident here my auntie is clearly happy and settled.

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Review from J B (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my father receives. The nurses are very caring and friendly and are always pleased to see me. Everyone is so busy but still smile. I feel confident that my father is in good hands when I leave after my visits. The home is always clean and comfortable.

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Review from J C (Relative of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful and friendly staff. Caring is excellent. They are offered to decorate the rooms which is good as it makes it more personal.

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Review from N C (Sister of Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Today's visit was good. All the staff were very friendly, providing activities for all the residents. My sister enjoys the karaoke and likes music.

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Review from A D (Great-granddaughter of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You guys take good care of my grandma. If there are any requests that I have about her care it is dealt with efficiently.

Reply from Katie Barnett, Marketing Executive at Lansdowne Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one and that you are pleased with the care your grandma receives. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Rajesh P (Brother of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a truly amazing experience to see my brother-in-law enjoying all the activities that the care home has been doing. We attended the summer festival this week and it was so wonderful with the music party and barbecue. The activity coordinator is a plus for the care home and very loving, initiative
and helpful. It is an amazing experience to see smiles on the faces of all residents and special thanks to the activities coordinator and her team for all her help.

Reply from Katie Barnett, Marketing Administrator at Lansdowne Care Home

Thank you, Rajesh, for your positive feedback towards our home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents and families to enjoy.


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Review from M E (Son of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved to Lansdown four months ago to be near to myself and her daughter. The transition from her previous care home was handled very well particular as it followed closely the death of her husband. Lansdown has treated my mother well and she seems very happy, eats and drinks and participates
in activities. Living in a care home can never be the same as being at home we are content with her situation.

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Review from A J (Son of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy at the care centre and really happy with the staff as they are friendly and always care for my dad's needs. Also, the centre is always clean and does a covid test on arrival which keeps everyone safe. A great service.

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Review from David A (Brother of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One particular staff member went above and beyond to fix the remote in my brother's room. Very impressed.

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Review from K F (Brother of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly home.
All the staff are pleasant to deal with.

Reply from Katie Barnett, Marketing Administrator at Lansdowne Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from S F (Father of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lansdowne Care Home care home is a very loving place for my father. He is treated with respect and dignity. Although it is hard for us to not have him home with us, it gives us great comfort to know that he is cared for and that he is in the best place for him.

Reply from Katie Barnett, Marketing Administrator at Lansdowne Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from S B (Nephew of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and helpful. The room is always clean when I attend.

Reply from Katie Barnett, Marketing Administrator at Lansdowne Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from C E (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in very easily. The staff are welcoming, kind and professional. She has an assigned carer who looks after mum very well. There is an excellent activity program involving lots of music and movement. The staff picked up that my mother had a urine infection very quickly and was treated
promptly. The relationship with the General Practice is excellent.

Reply from Katie Barnett, Marketing Administrator at Lansdowne Care Home

Thank you for your positive feedback towards Lansdowne Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun entertainment into the home for all of the residents and to delivering great quality care. It is very rewarding to have their efforts recognised. Take care and have a lovely day.


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Review from P B (Granddaughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very patient and friendly. They look after my grandad very well and are happy to put up with his jokes! My grandad seems very settled here and it makes us feel comfortable knowing he is safe and well. The facilities are very lovely and includes a garden with flowers.

Reply from Katie Barnett, Marketing Executive at Lansdowne Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 79 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Lansdowne Care Home is calculated as follows: ( (835 Excellents x 5) + (96 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 935 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 79 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Geoffrey

Geoffrey Odur

Job Title: Home Manager

Geoffrey began his career in the Health and Social Care sector in 2005. He has gained a plethora of knowledge through his roles as a Support Worker, Activities Officer, Residential Care Manager and now Home Manager. He has his level 4 in Leadership and Management as well as a Bachelor’s degree in Social Services and a Master’s degree in Business Administration. Geoffrey was awarded the Margaret Butterworth Award in 2011 for all of his work and achievements. He prides himself on building strong relationships with families and friends of residents, involving them in the care of their loved ones.


Outside of work, Geoffrey loves running marathons, listening to music and watching sports such as Formula 1 and athletics.


Words of encouragement from Geoffrey for someone looking for the right care home would be: “The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person-centred values.”