Lansdowne Care Home

Claremont Road, Cricklewood, London NW2 1TU
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9.9 175 Reviews
  • Lansdowne Care Home, London
Lansdowne Care Centre is located in a residential area near the centre of Cricklewood. There are shops near by and local amenities, public transport and road links are convenient.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Lansdowne is provided in en-suite single occupancy rooms. The home provides TV lounges and a quiet sitting room to relax. Meals are served in the separate dining rooms provided and residents can select from the daily choices provided. Traditional home cooked food using local produce is served.

Lansdowne has regular visits from an optician, dentist, qualified chiropodist and hair stylist.

A varied programme of activities is provided.

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Care Provided by Lansdowne Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 92 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Geoffrey Odur (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (92)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lansdowne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lansdowne Care Home Reviews (175)

Total of 175, showing 161-175
9.9

Lansdowne Care Home has a Review Score of 9.9 (9.887) out of 10, based on 79 reviews in the last 2 years. Over all time Lansdowne Care Home has 175 reviews.

Overall Experience

  • 143
  • 31
  • 1
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Date Published

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Review from A E (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently, I have been visiting my mother regularly following a period of illness, and I am extremely pleased with the level of care provided for her eg. need for an increased level of assistance with her dietary and fluid intake.
In addition, staff are very caring towards her and I feel she is being
treated as if she was a family member. Furthermore, staff have been very supportive towards myself. I have been made to feel welcome, which makes visits a lot easier and rewarding.

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Review from S W (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Lansdowne Care Home at the beginning of September 2016. My mum had so much love and care here. All the staff loved looking after my mum. I also got attached to 3 of the staff members on Kenilworth. They cared for mum until the end.

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Review from David M (Son of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was diagnosed with terminal lung cancer back in November 2016. Since her arrival at Lansdowne Care Home she has received kind and compassionate care from both the medical and care staff. I am glad that my mother is here as she is receiving the best possible care available which is a great
comfort to all our family.

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Review from J B (Sister of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the staff. Everybody very helpful and friendly in particular the activities coordinator.

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Review from B M (Sister of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been resident here for four years. She is happy and contented most of the time. She is well cared for. Good activities co-ordinator.

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Review from Jean M (Daughter of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after very well and all the staff are lovely to my mum.

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Review from Jo M (Daughter-in-law of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband's father was admitted there because he had dementia and cancer. In the few months he was in there, we found the home to be excellent and the carers very good and kind, they couldn't do enough for him. The meals were really good and nutritious, we got to chat to some of the clients in there,
they said how lovely the home was.
It was my husband's father's funeral on the 27th of October 2016. The manager and one of the staff tried hard to make it to the funeral, but were late, but I understand as a carer myself it's hard, we are busy at times. My husband mentioned the care home in the service, and Lansdowne got us a room so we could have the reception at the home, they even gave us some sandwiches and hot drinks. We supplied the food and cold drinks. Not many homes would do this, if any.


We would just like to say how lovely the staff were in the home, and managers, and we sent them some flowers. I think when a home and staff have gone out of their way to help and care, they should be appreciated. Anyone can have qualifications and want money to do this kind of work, but what is needed is common sense and a good heart and we have to say, from what we saw and received, this home deserves praise.


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Review from Atsuko M (Wife of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband said he was totally happy with the care. People are very kind to him. Activity is very good.

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Review from Ian C (Brother of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident in Lansdowne Care Home for over three and a half years. We have tried to visit every day and have never found anything but kindness and warmth from every member of staff - nursing, domestic, care and admin. My brother has suffered a great deal but he appreciates all the
care he has received and has been able to relax knowing he is in capable and caring hands.

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Review from Jane B (Daughter of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Complete trust in the physical and emotional care given to my father. All staff are in my opinion competent, caring and generous in their time and attitude. An excellent family atmosphere.

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Review from C J (Son of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view this is a very good care home caring for residents from several London boroughs. Staff are very caring and welcome visitors in a friendly manner. Residents appear to be content with their surrounds and handling, and seem very satisfied with the meal menus. The home manager, administrator
or carers and nurses are always available, and cleanliness is of a very high standard all round. A quarterly meeting is held with management, section heads and relatives.

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Review from Raymond E (Son of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To the Manager and all the staff on the first floor and all the staff in Lansdowne. Just to say thank you to everyone for looking after my mother so very well. She was very happy and comfortable despite her short stay. I think you all do a wonderful job and I thank you all from my heart, for making
the last days of my mother's life very happy. Congratulations for creating a unique place.

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Review from P J (Brother of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate all the the effort you have given to my family. I feel that there's love in the home and the staff takes care of my sister very much. Great support system. Thank you so much.

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Review from Carmen R (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Resident has not been here very long, but all the carers have been so kind and patient and have supported my mother as much as possible. They always tell me what she has been doing and will call me to talk to my mother when she asks.

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Review from A D (Son of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 10 years and she has always been comfortable and well cared for. The staff are good and caring and the home has the facilities to required to look after my mother.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 79 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Lansdowne Care Home is calculated as follows: ( (835 Excellents x 5) + (96 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 935 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 79 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Geoffrey

Geoffrey Odur

Job Title: Home Manager

Geoffrey began his career in the Health and Social Care sector in 2005. He has gained a plethora of knowledge through his roles as a Support Worker, Activities Officer, Residential Care Manager and now Home Manager. He has his level 4 in Leadership and Management as well as a Bachelor’s degree in Social Services and a Master’s degree in Business Administration. Geoffrey was awarded the Margaret Butterworth Award in 2011 for all of his work and achievements. He prides himself on building strong relationships with families and friends of residents, involving them in the care of their loved ones.


Outside of work, Geoffrey loves running marathons, listening to music and watching sports such as Formula 1 and athletics.


Words of encouragement from Geoffrey for someone looking for the right care home would be: “The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person-centred values.”